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Simple Contacts Reviews

4.6 Rating 1,467 Reviews
89 %
of reviewers recommend Simple Contacts
4.6
Based on 1,467 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
They were amazing! Thank you Simple Contacts
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Posted 6 years ago
Súper easy to do business with. Excellent customer service
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Posted 6 years ago
Great service. Love the option to extend prescriptions without needing a doc visit!
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Posted 6 years ago
These guys are the best! I've been dealing with them for about a year for my contacts and not only is the subscription price cheaper- WAY cheaper than my optometrist their customer service is fantastic! They get back to you right away with any questions-(text or email a plus) and the couple of times there was a glitch in my order they credited me immediately- just to show good faith. They seem to really want to keep loyal customers- something you don't really see anymore and especially with online companies. Great customer service is worth a little extra- only you don't actually PAY extra. Simple Contacts have shown me they're trustworthy and professional. I was originally sold on the convenience but was happily surprised at all the extra.
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Posted 6 years ago
Customer service outstanding easy to reorder with the handy app. Excellent communication via emails & texting.
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Posted 6 years ago
Super easy. Super fast. Super affordable.
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Posted 6 years ago
Delivered quickly
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Posted 6 years ago
This was so easy. Lived every part of this and the fact I paid almost $100 less then what my eye Dr quoted me
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Posted 6 years ago
Awesome service! Highly recommend it.
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Posted 6 years ago
Very happy with my order thank you very much came when it was supposed
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Posted 6 years ago
great customer service and fast delivery
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Posted 6 years ago
Easy ways to get your contacts
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Posted 6 years ago
Fast service, free delivery and good prices. Will buy again.
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Posted 6 years ago
It was so simple and easy! I have 3 boys and don't always have time to get a sitter to go to the doctor. Simple contacts saved time, and money, both of which aren't always in full supply. Lol!
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Posted 6 years ago
It is so rare that I am delighted by customer service but I highly recommend Simple Contacts! Great for those of us with terrible visions that wear contacts religiously and prefer to leverage digital health.
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Posted 6 years ago
Super easy, quick delivery and I like that you all stay in contact (no pun intended) with me about the ordering and delivery of my contacts
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Posted 6 years ago
It was so easy to take the test and get what I needed. I’m a busy mom of two toddlers and while I love our eye dr going with two toddlers is NOT fun.
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Posted 6 years ago
Excellent in every single aspect from ordering, to ease of exam, to quick responses, to helping me out on my previous order when I made a mistake.
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Posted 6 years ago
I work in health care and I know care can be, well, not simple. But you did it, you made health care simple. I'm super busy so getting to the eye doctor is a pain. I never left my house, did my exam, reordered contacts, amazing. This is the future. Kudos to your team for figuring out how to make my life easier. I'm telling everyone I know!!!
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Posted 6 years ago
Easy to use app and great communication. I was skeptical but very happy with my prescription renewal and fast delivery.
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Posted 6 years ago
Simple Contacts is rated 4.6 based on 1,467 reviews