Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered for the discount, but was amazed the ease of ordering and quick delivery. Simple is right and so I'll be using you again!”

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Posted 6 years ago

“Fast shipping of contacts! Contacts are usually shipped the same day. Ordering is simple. The main thing I don’t like is they raise their prices after the first order. Keep the prices the same for everyone for every order!”

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Posted 6 years ago

Glad you enjoyed the service! We always strive to provide the best value for our customers so we're always working to pass on savings when possible. We do sometimes offer promotional pricing for first-time customers, but we're confident that our everyday prices are very competitive.

Posted 6 years ago

“They always go the extra mile to ensure satisfaction, never going back to the old way”

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Posted 6 years ago

“I like the subscribe and save. I wish the shipping was faster.”

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Posted 6 years ago

“Best service ever!!! Automatically send contacts. What a dream!”

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Posted 6 years ago

“Quick and accurate shipping.”

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Posted 6 years ago

“I was amazed at how quickly my second order came. Thank you! My only suggestion is to be sure the prescription on file is accessible; for a minute I was worried that I had placed the wrong order. But it all worked out and my lens arrived incredibly quickly”

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Posted 6 years ago

“I love how easy Simple Contacts makes ordering my contacts! And the price is the best out there. Thank you!!”

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Posted 6 years ago

“Never received my contacts. Tracking info shows “address unknown”. Same address I’ve received my contacts many times.”

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Posted 6 years ago

Oh no! We're really sorry to hear that from a long-time customer. It looks like there was a delivery issue for some reason. Our customer service team is working to resolve it!

Posted 6 years ago

“Quick and easy, fast shipping!”

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Posted 6 years ago

“Very easy and fast”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“Renewed prescription in 5 minutes ! I love it !”

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Posted 6 years ago

“Really great and easy alternative to going to the eye doctor every year. Highly recommend!”

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Posted 6 years ago

“Simple Contacts has been a lifesaver! Not only do they carry my brand but they also have excellent customer service! My contacts always come in great time and for the price, and the convenience you really can't beat them!”

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Posted 6 years ago

“I love the ease and simplicity of ordering through your company, and the text updates for the order and shipping. The only thing I dislike is the price for one box ($75) of colored contacts. It's waaaaaaay too high and I cannot justify it!”

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Posted 6 years ago

“Faster than I expected, and they took my fsa card without a hitch. Absolutely will refill here again next time.”

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Posted 6 years ago

“This was the best experience I’ve had with contacts! I am so happy because they are the exact prescription and brand as the last ones!”

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Posted 6 years ago

“Still clunky when compared to the industry standard AMZ or Walmart. Even clunky compared to CVS Hotwire and yelp. Also, got to work out script efficiency. Got to get Drs. working with us not against us. Should explore cooperative strategy where we pay docs a commission for being our local optometrist”

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Posted 6 years ago

“They send contacts.”

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Posted 6 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews