Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent service and pricing! Could not be better.”

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Posted 6 years ago

“Service was good. Keep me updated in a timely manner most of the time. Order was a bit more difficult due to doctor's office, but overall I felt you did a good job working with them.”

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Posted 6 years ago

“Great price and the service was good!”

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Posted 6 years ago

“Service was quick. The exam was priced as advertised. Great alternative to my traditional doctor. I would recommend for an extension on currently prescription.”

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Posted 6 years ago

“Loved everything just wish shipping was faster”

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Posted 6 years ago

“Great service, best prices, and excellent customer service! 5 stars!”

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Posted 6 years ago

“Simple Contacts contacted my optometrist and confirmed my prescription, then quickly sent my contacts to me. They stated in touch the whole time as well. Great service!”

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Posted 6 years ago

“Fantastic. Saved me about 2 hours of time & headache (scheduling an appointment for contact lens fitting, searching for prices, etc.).”

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Posted 6 years ago

“Great n easy process in getting my contacts. I simply took my prescription & sent a picture of it to Simple Contacts & in a matter of one minute I was approved & finished out my order. In less than a week I was wearing my new contacts. No more glasses for me!”

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Posted 6 years ago

“Did not arrive in time”

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Posted 6 years ago

“Exactly what I ordered, even ordered two day delivery, an extra $15.00. Received email that order was shipped Wednesday but didnt recieve order till Monday.”

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Posted 6 years ago

“Fast shipping. Easy process once rx is already in account. Had a discount code as well, so overall great experience!!”

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Posted 6 years ago

“2nd time ordering from Simple Contacts and their service is EXCELLENT! It's great to get personal text messages from Jeff! The service is super fast! Price is the best I've found!”

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Posted 6 years ago

“Very easy to order and received my contacts quickly. My contacts were priced comparably to other sites. Love when I get a coupon for $ off.”

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Posted 6 years ago

“Same or better pricing than other online retailers. No gimmicks (thank heavens!), and the whole process for the initial order has been pretty dang easy. (Allow 5 - 7 days for your first order if you do regular shipping.) 👍🏻👍🏻”

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Posted 6 years ago

“Very happy. Contacts were delivered in a timely manner and cs was great..”

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Posted 6 years ago

“Very very convenient”

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Posted 6 years ago

“Customer support was very convenient and the one day shipping was just that”

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Posted 6 years ago

“Will now be my default for contacts. I had an expired prescription for contacts and I just ran out of my last pair the night before. I submitted a purchase of my preferred contacts and uploaded my script. Shortly after my purchase I was assigned a Customer Service rep that guided me through their procedure for renewing a prescription for contacts. I took their online examination, a doctor reviewed and approved it, and I received my new prescription and contacts in 24 hours.”

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Posted 6 years ago

“Loved it! Best, easiest way to renew my prescription and get contacts. They fit the same as my old ones. (I was worried they’d slide around) Many kinda to choose from and quick response and delivery. I’m totally going to use Simple Contacts again.”

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Posted 6 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews