SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely stunning product - fast and efficient service - live chat a massive bonus - thank you”

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Posted 6 years ago

“Good price and quick delivery”

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Posted 6 years ago

“Very happy with the handrail it's strong and looks great , not to diffficult to put up and I would use this company again”

SimpleHandrails.co.uk 5 star review on 20th January 2019

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Posted 6 years ago

“Nice enough handrail but there was a small dent (size of 10p piece) on the rail and screws were breaking when fitted by qualified joiner... so two stars less.”

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Posted 6 years ago

“Quickly delivered, impressed with the finish and all bits were present. Certainly didn't feel cheap and nasty (you can never be sure buying online). Thoroughly recommend.”

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Posted 6 years ago

“Arrived well packed and complete - even screws and rawplugs. Easy to put up.”

SimpleHandrails.co.uk 5 star review on 16th January 2019

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Posted 6 years ago

“Just what we wanted to match a glass/stainless steel balustrade.”

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Posted 6 years ago

“Excellent quality product just as described on website. Arrived in perfect condition and looks beautiful now it’s installed.”

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Posted 6 years ago

“Excellent - good quality and arrived quickly and very well packed. Was easy to fit but I had to buy thinner screws so that I could attach the solid oak handrails to the brackets.”

SimpleHandrails.co.uk 5 star review on 14th January 2019

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Posted 6 years ago

“Good product and communication. V pleased.”

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Posted 6 years ago

“This quality purchase made online lived fully up to expectations. The communication was extremely good and delivery exactly as notified. The rail is now in place and looks very elegant especially with the stainless steel end caps. Very easy to fit.”

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Posted 6 years ago

“Purchased on line a steel handrail. The quality was exceptional It was easy to do order and simple to install. Everything that was needed was included and a brilliant delivery service. The price was very good to. Would recommend to all.”

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Posted 6 years ago

“Steel end hand rail caps make missing from delivery . Otherwise , all o.k. Will be happy to re-evaluate once the error is corrected . Omission corrected promptly and without fuss . Pleased with product and cost .”

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Posted 6 years ago

“I ordered a black tubular handrail (0.5m) which arrived safely and reasonably promptly, and well packed. All screws and brackets present & correct. A few days later the handyman who was going to fit the rail to the wall discovered that the pre-drilled threaded holes in the rail woul not line up with the holes in the brackets. I phoned Simple Handrails and left a message - should I return handrail & brackets? could they replace rail &/or brackets? I left my name and phone number etc. I guess they shut down for a week or two over Christmas and I heard nothing so in the New year I phoned again. I received a return label by email and sent the item back. I am expecting a refund as exchange for a new - checked out rail did not seem possible. Rather disappointing”

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Posted 6 years ago

“Easy to assemble and attach to the wall even without instructions. Modern and stylish, just the look I was looking for. Good customer service.”

SimpleHandrails.co.uk 4 star review on 8th January 2019

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Posted 6 years ago

“My order was efficiently processed and its progress was reported to me by e-mail and delivery tracker facility. Handrail looks great.”

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Posted 6 years ago

“Our hand rail is lovely and has finished our hallway off beautifully Lovely quick response if any further information required”

SimpleHandrails.co.uk 5 star review on 8th January 2019

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Posted 6 years ago

“Now received my item Happyb now. .but after looking into it most of the problem was down to u p 's they didn't say when they would be delivering it they say on their website if no one in they will try again the next working day but they left. It at an dry cleaners shop and told me I had 10 days to pick it up. Have fitted it now and it is what I wanted.”

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Posted 6 years ago

Hi Derek, I have emailed you. Unfortunately you haven't been in on the day the rail was due to be delivered. Our couriers have since taken it to a local access point. Attempts have been made on the 6th and 7th working day to deliver within the 5-9 working days advertised. Please come back to me if there is a problem. Dan

Posted 6 years ago

“Received on time and well packaged. All the items needed are supplied with rail. The rail and fittings are well engineered and finished to a very high standard. Very happy with our purchase, the rail looks fabulous in its new home.”

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Posted 6 years ago

“Delivery was delayed. Some screws and nuts were missing . However, the missing items were swiftly sent to us the next day once my joiner notified them”

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Posted 6 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews