SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good Quality. Very easy to fix. Would recommend every time. Great value for money. Steve North Devon”

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Posted 6 years ago

“Nice product at a good price”

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Posted 6 years ago

“Good product delivered when promised”

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Posted 6 years ago

“This was the second purchase I've made using SimpleHandrails and once again I have received an excellent product at an excellent price and very quickly. Thank-you.”

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Posted 6 years ago

“Quality product at reasonable price. Couldn’t be happier.”

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Posted 6 years ago

“Excellent quality & quick service”

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Posted 6 years ago

“Bought a handrail. Emailed for a tracking number and received email response very promptly. When the delivery arrived I realised the bracket size was incorrect. Again sent an email which received a reply saying will receive replacement parts next day delivery. Mistakes do happen. But very good customer service in general. Would definitely use again as well as highly recommend.”

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Posted 6 years ago

“The Handrail is fitted and it looks good, excellent engineering and finish. The only flaw was the wrong size distance between the bracket holes and the screw holes ( bracket holes 45mm rail holes 41mm ). A small mistake but a big let down for someone unable to correct it. However thank you for your very pleasant service. Thomas Gerrard”

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Posted 6 years ago

“Had to order missing part. Rang through, very sorry about missing part, delivered in 24 hours.”

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Posted 6 years ago

“Great service, customer support was brilliant and the handrail itself is perfect - thank you”

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Posted 6 years ago

“We have not received the handrail and you want a review ?”

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Posted 6 years ago

“Fabulous! Great communication and arrived in super time. Well made and easy to put together.”

SimpleHandrails.co.uk 5 star review on 16th September 2018

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Posted 6 years ago

“The handrail hinges received as advert, has a lovely finish. It will lovely when I rehang my handrails”

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Posted 6 years ago

“Arrived a day earlier than was advised which was great. Great product at a very good price. Would recommend this company and would use again”

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Posted 6 years ago

“Delivered on time, materials of good quality. All as expected. I chose a straight forward flat ended hand rail for my stairs. Extra screws for fitting over and above what was required were also supplied! Lower cost than other suppliers with good service. I would use the services again”

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Posted 6 years ago

“Really liked the hand rail. Glad we purchased it. Thought the end pieces and the central join could have slipped over the handrail rather than screwing them in. Is there anyway you could have marked or pre drilled the screw holes at the centre of the wood to ensure that the exact centre position is allocated to add the end caps and centre join.”

SimpleHandrails.co.uk 4 star review on 12th September 2018

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Posted 6 years ago

“Delivery took over a week - arrived on schedule. Contents was good and oak rail and fittings first class. Tricky to drill the centre end of the rail but soon worked out to use the joiner as a template. Looks great and sturdy - very satisfied.”

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Posted 6 years ago

“A vey simple order to handle. Notably, a 1.5m length of 42mm diameter Stainless steel handrail with flat cap ends. Tube to be cut to 1.3m. Handrail to have standard wall fixings. Handrail arrived cut to size but without end caps in place. These were dispatched the next day for my installation on site. Sadly the handrail had the tappings for the screws that would hold the wall bracket to the handrail machined in the wrong position. Therefor not aligning with the wall bracket holes. I had to drill two new holes and tap them onsite myself. Overall, you get what you pay for I suppose. So if you want to take a risk on a simple order like mine and are prepared to adapt and machine where necessary because the overriding concern is to get a bit of stainless steel on the wall, then this company will suit. However, if you have a more complicated order to complete, then buyer beware!”

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Posted 6 years ago

“Very good - easy ordering, no hassle delivery, just excellent all round, thank you.”

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Posted 6 years ago

“Love this handrail. Looks good and arrived very well packaged. Now what do I use to clean it?”

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Posted 6 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews