SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Handrail not straight no screws supplied box was opened Very bad quality”

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Posted 6 years ago

“OK, will do the job”

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Posted 6 years ago

“Very good service . Fast delivery’s. Recommend to any trades person or diy person . I’m Very happy with the everything.”

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Posted 6 years ago

“The wood could have a better finish lots of sanding to remove machine marks and grain tear”

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Posted 6 years ago

“Excellent service and delivery quick and efficient. Not had time to open yet or install so hopefully all will be ok.”

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Posted 6 years ago

“Hello. I received my handrails from you yesterday,and was pleasantly surprised by the quality of your product,and also the way it was packaged.It arrived in 1st class condition and also the courier was very helpful. I will certainly recommend SimpleHandrails.co.uk to any of my friends thinking of purchasing similar items. Thanks again Regards Peter Barron.”

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Posted 6 years ago

“Overall it’s a good product and looks good on my cellar staircase. Instructions would have been appreciated, the end caps are variable in size , 3 very tight and quite hard to press on without damage , one very loose and needed shimming. The rails should be predrilled for the end fittings or at least include a drilling template . It’s quite hard finding a circle center accurate to a fraction of a mm , failure to get a perfect centre leaves an annoying slight lip . The Allen screw fittings on the brackets are concealed so have to be tightened in exact position which takes a bit of trial and error , again instructions would have been appreciated. I got all this sorted out in the end but it took longer than it needed to due to the above issues. End result is good .”

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Posted 6 years ago

“Item not received yet!”

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Posted 6 years ago

“SUPERB HELPFUL STAFF, PROMPT DELIVERY AND A GOOD QUALITY PRODUCT. ANDREW HENDERSON”

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Posted 6 years ago

“Good quality handrail delivered quickly well packaged.”

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Posted 6 years ago

“What a great and helpful company sorted me out with the right handrails. And a great price definitely recommend.”

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Posted 6 years ago

“Really pleased with handrail I was worried I may have ordered wrong size but no I didn’t so great thanks quick delivery I’m delighted thanks again”

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Posted 6 years ago

“Quality very good but when the sun hits it, it gets too hot to handle. Any ideas?”

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Posted 6 years ago

“Staff very friendly and helpfull. 3.5 M stair rail in one piece. Good quality and the premium brackets very stylish. Excellent company.”

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Posted 6 years ago

“Good product and looks lovely in hallway”

SimpleHandrails.co.uk 5 star review on 15th May 2019

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Posted 6 years ago

“I’m a carpenter and regularly undertake decking and balustrade jobs. These posts are the best quality received and the turn around was only 4 working days including the glass. Walked in to order and collected 4 days after. Outstanding quality and great price! Will order again next time!”

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Posted 6 years ago

“Great service from them. Very high quality finished products, and arrived sooner than expected. Would definitely recommend and will be using simple handrails again in the future Brilliant company”

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Posted 6 years ago

“Very helpful and great workmanship”

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Posted 6 years ago

“Second rail I’ve brought this one for my parents. Easy to fit came in 3 days from ordering. Great company.”

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Posted 6 years ago

“Smart-looking good quality handrail, goes perfectly with our parquet flooring after a light oak stain. A simple card template would be a good idea, also the arms of the brackets kept working loose and I had to use an allen key to tighten them”

Helpful Report

Posted 6 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews