“Struggled a little bit in the beginning and didn't receive my subscription until almost a month later. After that though, there hasn't been any other problems.”
“Nice people. Don't like that you have only text & email support. Takes too long to get back with people. I was on a month to month billing for my prescription but was getting charged more than once a month. Killing my budget.”
“Getting started was complicated. There have been many issues which took a lot of time to resolve resulting in missed shipments. Communication is slow and difficult.
The issues seem to have improved over the past month, making the process smoother.”
“Sucks that I have to pay for it because all of a sudden they don’t take my insurance anymore. Service is fast and I get the pills that I need. Besides the cost, I recommend Simple Health.”
“Simple Health is good. I just wish that they were more accessible. It’s hard to get in contact with them. And many of us are using this non traditional way of getting birth control because we have busy schedules. It’d be nice to get ahold of you guys via phone after 6 pm.”
“It was ok at first, though I didnt feel any period symptoms diminish, until the brand was suddenly changed, I had many issues for a month and finally stopped my prescriptions and everything went back to normal. After then I let you simple health know.. They said they would return to my original brand, and I was recharged for another consultation fee though it was nothing new and I wasn't informed that switching back my brand which I never authorized them to change would cost to me.. I asked them why and to please remove it and I have stopped the service because I no longer have a permanent house hold to send anything to at this moment.. May consider rejoining in the future.. Not sure.. But that was my experience..”
“The process is great, easy and quick but the price isn't great. It is cheaper to actually go to planned parenthood. I would love to see them decrease the price.”
“Great idea, but still many 'teething problems' - my provider wasn't in-network, unable to send me my pill a month in advance.. Irene has been wonderful and quick to follow up but it has cost me much hassle to get a prescription, it would've been easier to see an actual physian/gyno to get a prescription.”
“Very easy and simple to sign up for and receive, however, due to no changes in my insurance after getting it for free for 2 months, all the sudden they were going to charge me for it. Seems like one of those “free trials” that’s just long enough to where you become dependent on it and then they start charging you.”
“I received my prescription of my birth control almost a whole month late because they were out of stock on the type that i used, but i wasn’t notified of this until a week later. I would’ve been fine with a different brand but I didn’t like that i wasn’t aware of any of this happening right away hence my pills were late. That has thrown off my whole cycle and everything”
