SimpleHealth Reviews

Name: SimpleHealth
Rating: 4.55

4.6 Rating 6,688 Reviews

88 %

of reviewers recommend SimpleHealth

4.6

Based on 6,688 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

Visit Website

Phone:

3139423231

Location:

#20627 228 Park Avenue South
10003

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SimpleHealth 5 star review on 3rd August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible website access”

Helpful Report

Posted 1 year ago

“I am constantly chasing SH. They don't return e-mails and they don't have a working phone number. Via text, SH told me they would send me tracking info for my order. They did not. Ironically, my order never arrived. Coincidence? SH said they would submit a claim for the lost order and get back to me. I've been chasing them since Jan 4. It's now Feb 9. Still no order.”

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Posted 1 year ago

“I think I just got this email because I had contacted you guys a few days ago for help. I still haven’t received a response, so I am just leaving a review that pertains to that lack of response. However, I was planning on giving you a few days, so please just get back to me when you can.”

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Posted 1 year ago

“I didn't approve the other as I stopped taking birth control in October. Sending this back and I expect a full refund. I didn't approve and I'm no longer working so that money could have paid a bill.”

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Posted 1 year ago

“The theory of receiving medication online is great, but the execution is extremely poor! The customer service is terrible, taking weeks to respond to pressing questions. After expressing several concerns with my current medication, I finally (weeks later) was prescribed an alternative. Then, after waiting several more weeks, I receive a not saying that the medication is out of stock. They then attempted to prescribe the SAME medicine that was causing me the issues in the first place. Clearly, this service only cares about the money. The could not care less about your health or concerns as a client.”

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Posted 1 year ago

“I can’t ever get what i need from any of your “doctors””

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Posted 1 year ago

“Did not get a reply to my question. Terrible service”

Helpful Report

Posted 1 year ago

“I didn't want the same birthcontrol that I received last time because it stopped my period I'd like a normal birth control”

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Posted 1 year ago

“No help from company after package was returned in mail”

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Posted 1 year ago

“Useless, can’t renew prescription”

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Posted 1 year ago

“It won’t let me cancel my subscription and they keep charging me and sending me BC. I can’t even take it anymore because of health reasons. PLEASE LET ME CANCEL!!!”

Helpful Report

Posted 1 year ago

“Customer service is appalling, and there's literally no way other than email which literally has never responded, to contact anyone if you're have any issue.”

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Posted 1 year ago

“Too expensive and the birth control makes you fat. Will never recommend to a friend. Ever”

Helpful Report

Posted 1 year ago

“Never received it and they always process my order without my permission”

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Posted 1 year ago

“Customer service horrible”

Helpful Report

Posted 1 year ago

“This service ultimately created more stress and headaches than just picking up my prescription like before. Finally cancelled. Please keep in mind that I take my prescription as continual (I can’t be off of it - to treat Endometriosis which they are aware of - I even reminded them… they still didn’t care) Not only did they add condoms and etc to my order (just to further bill insurance) several times - without asking - without approval, but ultimately, once I went rogue without insurance, I realized that they were charging the price of 3 months for 1 month (of generics). I never received my last months supply with them - maybe lost in the mail?? - they insisted on making me pay again and that “once the prescription leaves our building, we’re not responsible for what happens after”…knowing damn well that delays in taking the pills could result in me being hospitalized. 0/10 would not recommend after all of that.”

Helpful Report

Posted 1 year ago

“I would have given y’all a 10/5, loved the service, but now I’ve had two orders from y’all not arrive at my house and I’m out of birth control pills which is really going to mess with my system. I haven’t gotten my order in multiple months. That’s not okay.”

Helpful Report

Posted 1 year ago

“Never received birth control pills when paid and ordered and said it was delivered. Had to reorder and drop another $60 to order new ones. So I’m cancelling my prescription and trying some place else”

Helpful Report

Posted 1 year ago

“They raised prices to take advantage of desperate women during the overturn of roe v wade. I kind of hate the owners of this company and will never recommend to anyone.”

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Posted 1 year ago

“They charged my card $60.00 without my permission. They sent an email saying I had 24 hours to respond to prevent the charge. I did not see the email in time to oppose the charge as a loved one had just passed away.”

Helpful Report

Posted 1 year ago

SimpleHealth is rated 4.6 based on 6,688 reviews