Simply for Strings Reviews

Name: Simply for Strings
Address: 78, Enoggera Terrace, 78, Enoggera Terrace, Red Hill
Rating: 4.87

4.9 Rating 487 Reviews

97 %

of reviewers recommend Simply for Strings

4.9

Based on 487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0733683666

Email:

info@simplyforstrings.com.au

Location:

78, Enoggera Terrace,
78, Enoggera Terrace
Red Hill
4059

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Simply for Strings 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

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“Loved this place! I went in today to get a shoulder rest for my daughter who learns violin in her school. Josh was very helpful, patient and informative. Will be surely returning to this place.”

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Posted 1 year ago

Thank you so much for the review! We look forward to helping you and your daughter in-store again soon! 🎻

Posted 1 year ago

“The staffs are very professional and well present and introduce the items to us.”

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Posted 1 year ago

Thank you for the review, Yoyo. We hope you enjoy your new goodies! 🎻

Posted 1 year ago

“Highly recommended. I am so glad to have stumbled across Simply for Strings on Google. Professional, prompt, friendly and personalised service from highly knowledgeable experts in their field. This is my go-to for all my music needs from now on.”

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Posted 1 year ago

Thanks for the review, Jett! We look forward to helping you again soon 😊

Posted 1 year ago

“Fast delivery and exactly what I was needing. Thanks so much!”

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Posted 1 year ago

You're welcome, Johanna! Thank you for the review 😊🎻

Posted 1 year ago

“The cello chair arrived by courier two weeks ago. The box it came in was damaged and had been taped up. I opened the box to find only the seat and backrest inside, no base or legs I took photos and emailed them to S for S I have had a couple of emails back. First email said the box was sent direct from supplier and that security footage showed the box left warehouse in good condition, it certainly wasn’t in good condition by the time we received the package. Next email said supplier would send out the missing bits and would email me when it was on its way. It’s been another week now and still don’t know when the bits will arrive I don’t know where the warehouse is in relation to the shop, but my AusPost app states the box was picked up from the same suburb as S for S ???? I like shopping at S for S and I’m confident I’ll eventually get the rest of the chair but feel it may have been better to drive the 110k and pick it up Here’s hoping for an outcome soon to give my back a rest on a proper cello chair Max”

Helpful Report

Posted 1 year ago

Hi Max, I am very sorry to hear that your experience with us has been less than positive this time around. We will be reaching out to the courier used to deliver your parcel to understand why it arrived to you in such poor condition, and why we were not notified that the package had been damaged and items lost. Regarding the replacement legs, we reached out on the 9th to let you know that the supplier (located in NSW) had dispatched a new set of legs, so they should reach you very soon. I apologise if this communication didn't reach you. Our warehouse is located on premises at Simply for Strings in Red Hill QLD. We want all of our customers to feel supported and heard when shopping with us, especially if something goes wrong. If you would like to discuss further, please feel free to reply to our email chain or give us a call. We are always here to help. Rhiannon @ SFS

Posted 1 year ago

“Love buying from Simply for Strings. They always pack your package like a gift 🎁”

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Posted 1 year ago

Thanks for the review! 😊🎻

Posted 1 year ago

“Wonderful!”

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Posted 1 year ago

Thanks for the review, Christos! We hope your daughter is enjoying her new strings and rosin 🎻

Posted 1 year ago

“Item arrived quickly and the staff member are very good. They always respond bck really prompt and quick and very professional too.”

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Posted 1 year ago

Thanks for the review, Deanna!

Posted 1 year ago

“Great variety of items, prompt delivery, well packaged. Will visit online store again for my next purchase.”

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Posted 1 year ago

Thanks for the review, Josie!

Posted 1 year ago

“Well described items on website, clear pricing and full information.”

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Posted 1 year ago

“We visited to buy a new bow for my son, very friendly Josh helped us and also showed him how to set a new fine tuner and string for him. Very pleasant visit! Thank you Josh.”

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Posted 1 year ago

Thanks for the review, Mayumi. It makes us so happy to hear you had a pleasant visit! I will pass on your kind words to Josh. See you in-store again soon! 🎻

Posted 1 year ago

“I love my new BAM case! Customer service was exceptional as I had ordered a case that arrived with some minor damage. I returned the case with no fuss and now I have an even better case that somehow makes my violin sound even better! Thanks Simply for Strings-always a pleasure dealing with you. Regards Martin (Head of Strings- Christian College Geelong, VIC)”

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Posted 1 year ago

Thanks for the review, Martin 😊 We are SO happy to hear you love your new BAM case! Enjoy!

Posted 1 year ago

“Usually very good but as I was restringing my granddaughter's violin for her special birthday, the top quality e string snapped before I even had a chance to tighten or tune it! Disappointing.”

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Posted 1 year ago

“I was pleased to be given insightful advice on double bass bow quality, and to have the chance to decide between suggested options.”

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Posted 1 year ago

Thanks for the review, Graeme. We hope you are enjoying your new bow!

Posted 1 year ago

“I am confident going to Simply Strings for all my Son's Violin needs. Their wonderful, thorough and knowledgeable service makes me feel at ease knowing his instrument is being well looked after. Thanks S.S :)”

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Posted 1 year ago

Thanks for the review, Amanda! It's an honour to help your son on his musical journey. See you again soon!

Posted 1 year ago

“Incredible knowledge and explanations from Josh about violins, bows, rosin and strings. Awesome service in helping me find a new case, bow, rosin and strings. Highly recommend to anyone who has a violin or any string instrument of service to check you guys out. (Also, Sophia was great too and very welcoming and friendly). Thanks guys”

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Posted 1 year ago

Thanks so much, Thomas! We hope you're enjoying your new goodies 🎻

Posted 1 year ago

“Both my daughter and I had a great experience shopping for a replacement string set for her Allegro 7/8 cello. Michael was patient, and knowledgeable + answered all our questions. In the end - my daughter decided on the Pirastro Evah Pirazzi Gold Cello D, C, G Strings 4/4 and Thomastik Versum Solo Cello A String 4/4. Extraordinary service and great price with the current stringtember promotion. I recommend anyone thinking of replacing their instrument strings and not sure which suits best ... to book the 'Green Room' experience :-) Thanks again Michael for taking the time to help us with choosing the right strings and appreciated your expertise & guidance.”

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Posted 1 year ago

Thank you for your wonderful review, Angelina! We hope the strings continue to sound amazing on your daughter's cello and look forward to seeing you in-store again soon.

Posted 1 year ago

“Helpful and friendly service. I've been to Simply for Strings twice now for accessories for my kids and have found the staff there to be efficient and helpful. The staff were honest and practical and didn't try to sell me things that I didn't need. The shop itself is in a beautiful setting more akin to a yoga studio than an instrument shop!”

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Posted 1 year ago

Thank you for shopping with us Annie! I will pass on your lovely review to our team.

Posted 1 year ago

“Fast shipping, great experience”

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Posted 1 year ago

Thanks for your review, Siyao!

Posted 1 year ago

“Simply for Strings has been great. They obviously love string instruments and are determined to give excellent service.”

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Posted 1 year ago

Thank you so much for this review, Daniel! We do love string instruments and are so grateful you chose to shop with us. Happy playing!

Posted 1 year ago

Simply for Strings is rated 4.9 based on 487 reviews