Simply Shutters™ Reviews

Name: Simply Shutters™
Address: 1388 Commerce Centre Dr, Port St Lucie
Rating: 4.71

4.7 Rating 1,236 Reviews

93 %

of reviewers recommend Simply Shutters™

Company Reviews

Metrics

Info

4.7

Based on 1,236 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

772-208-8245

Location:

1388 Commerce Centre Dr
Port St Lucie
34986

Simply Shutters™ 5 star review on 30th May 2023

Christine DelGuzzi

Simply Shutters™ 5 star review on 18th April 2023

Carrie Mack

Simply Shutters™ 5 star review on 29th March 2023

Elisabeth Carroll

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two of the shutters had to be replace one was installed damage and the kitchen had to be replaced because of the wrong measurement. You guy’s came through just took a couple of month. Overall good company great workers.”

Helpful Report

“Timely response to emails. In home estimate was informative. Missing the little tabs for the holes on the side of the sliders. I need 32. I have two sets of sliders (4 total) with 8 holes each. This is the first follow up since I received my installation, maybe a sooner one would be beneficial. Very happy with product and would refer to other friends.”

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“We were happy with the finished product. But we have to check the larger ones on french doors. When installed they sag. They said it was the way it was packaged . I will update the review if they are even when we go back home. We were disappointed in the time it took to get them. We ordered them on April 6. They were ready July 20. So you need to know that. But the employees were great and the shutters are beautiful . The installer was on time and it went perfectly . I will update my review and let you know how the shutters do in a few weeks where the sagging is. Hopefully they will straighten out with time I gave it a 4 because we do love the finished product , great price and loved Dawn and Steve and the installer. Polite, nice clean up and reliable.”

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“The shutters themselves are fantastic! The installers were very nice. However, our sliding door shutters weren’t installed well and they drag on the floor and often come off the tracks. We had a second team try to fix the install but there wasn’t much they could do. We are also still waiting on the screw caps to cover the holes.”

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“Happy with the shutters but hard to reach someone on the phone”

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“I am very happy with my shutters. There were some initial problems getting them installed. Luckily Dawn stepped in and got the ball rolling. Things definitely improved on the customer service end when she arrived. The installers have all been great.”

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“Great service, great installation. Waiting time for shutters was a little long, though.”

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“Great product and customer service as well.”

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“The shutters are beautiful and well made. Aside from the 16+ week wait and many changes of installation appointments I am very happy with the product.”

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“I love the shutters a ton! They're beautiful and good quality. The only issue we had was that we were given an estimate of how long it would be until we received them, and we got the shutters about a month after. It was a little inconvenient since we had moved into a new house with no curtains or blinds and had to come up with a temporary fix for so long. However, I would still do them with simply shutters even if I had to do it all over again. Great price and great quality =)”

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“I am very satisfied with product and service . I just don’t give a 5 star cause it took 8 weeks to delivery the shutters .”

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“Overall I am happy with my product and would recommend them”

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“The shutters are nice quality and look terrific. Wishing your installers had cleaned up their mess.”

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“I was completely satisfied with the estimator, scheduling, installation and product. The only thing that was not 100% was the delivery/completion time estimate which I assumed would take longer and had no problem waiting because I was not in a rush. The price was worth the wait for me, but some people are very impatient so it’s better to be upfront about timing so as not to upset those kinds of people. Keep up the good work!”

Helpful Report

“My wife and I shopped around and looked at many options at various price points . Simply shutters price came in at a low quote with a product sample we liked . We were concerned about picking a product that was so much less expensive than others because as the adage goes . “You get what you pay for “ but I can honestly say we could not be happier both with the installation service and with the product itself . The one notable trade off on cost savings was the wait time from measuring to installation . But our patience paid off and we literally saved thousands for an end result we are thrilled with . We left one window undone in a bathroom that was not remodeled yet . I am hoping they can get that last window in the shower done once we call in a shorter time frame .”

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“I am very happy with my shutters and thought that the price was good. When I placed the order, I was told that it would be 6-8 weeks It took closer to 12 weeks.”

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“You did a great job. The staff are very professional and they came through.”

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“Hi Dawn, the only reason I didn’t select excellent is because the lower half of one shutter is loose. It either has to he almost or totally closed or all the way open. I was going to let it slide but since you asked.....otherwise I am very happy with my shutters. You were great to deal with on the phone and the guys who did the installation were very good.”

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“The shutters are beautiful. Staff were very friendly and helpful. There was an 8 week wait time but the cost made it well worth the wait. We had one problem with the installation of the valance over our patio door. The opening was unusually wide and they had to piece the valance together. The glue was applied poorly and the valance separated. I called customer service the next day and they did not hesitate to say they would replace it. The valance will be replaced when we return this fall. Otherwise we were very pleased with the quality, look and cost of the shutters. Despite the one problem I highly recommend this company.”

Helpful Report

“Hi Dawn, I am satisfied with the shutters and their operation, but I thought the frames would be caulked around to the wall, there is a gap between them where critters (ants, etc...) can hide. Thank you”

Helpful Report

Simply Shutters™ is rated 4.7 based on 1,236 reviews