“Phoned simplywarmer up yesterday,and they turned up the next day.my problem was with the nest.and having no heating. The guy who came out and persevered and fixed the problem,even though he was not familiar with the nest.so nice one.”
“Good Morning, contacted Simply Warmer for a quote and they came out very quickly, very nice guy Jason. Decided to go with yourselves. It was arranged very quickly for last Tuesday 7th March. The fitters were very hard working and efficient. On the Wednesday the electrician and builders were due to come. They were held up on other jobs but the communication from yourselves was very good and it was rearranged for Thursday 9th March. When the electrician came he discovered that the valve in the airing cupboard was faulty and also he had not got a thermostat for the airing cupboard with him.Therefore an arrangement was made for him to return this coming Monday 13th March. This was no problem as we still had hot water and heating. On Friday morning there was an extremely loud bang from the airing cupboard, which prompted us to put the system off before going to work.On returning from work we discovered that the heating was working but we had no hot water. I have just contacted yourselves and spoken to Ross who has informed me that this is not an emergency and I have to ring back on Monday morning. Even though he apologised several times it was obvious that he could not care less. I now have no hot water for the whole weekend and am extremely disappointed in your after sales service.It is very interesting that nothing is too much trouble before the sale but typical that afterwards no one is bothered.”
“The salesman was very helpful and not pushy and although my original date for installation was cancelled by yourselves when they arrived the week after everything went smoothly.”
“Had new boiler installed and it works great and my house is much warmer...the Nest which controls tve thermostat is hit n miss tho as you can have problems wi internet..happy so far”
“Good service. Rep friendly and informative.
No pressure to close deal. Plumbers friendly and efficient as was electrician. Hopefully the after sales will be as good!”
Hi Mr Green, I'm sorry to hear your are still waiting for one of our builders to attend. I will contact the necessary department who will contact you on Monday and arrange this for you. Kind Regards, The Simply Warmer Team.
Hi Mr Smith, thank you for taking the time to complete a review for Simply Warmer. Thank you for your kind words and we are very happy that you have enjoyed the whole experience from start to finish including our engineers, electricians and admin staff. We hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team.
Dear Client, thank you for taking the time to complete a review for Simply Warmer. I am very sorry to hear that you are having difficulties with your new Nest system I have emailed our Operations Department in regards to this and they will be in touch shortly to help you resolve this problem. We will have you up and running to your requirements soon. Kind regards, The Simply Warmer Team.
“A good clean service polite clean engineer only 2 small issues raised during installation which were reported and solutions were being made available”
Hi Barry, thank you for taking the time to complete a review for Simply Warmer. We are pleased that you are happy with your new boiler and the service you have received. I will pass your comments on to all involved and we hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team". LE
Hi Laura thank you for taking the time to complete a review for Simply Warmer. We are pleased that you are happy with your new boiler and the service you have received. We hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team
Hi Mr Delaney, thank you for taking the time to complete a review for Simply Warmer. We are pleased that you are happy with your new boiler and the service you have received. We hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team.
“Very quick, efficient service. The guys who came to do the full conversion on my old boiler were very friendly and helpful, got the job done very quickly and kept everywhere clean and tidy.”
Dear Client, thank you for taking the time to complete a review for Simply Warmer. We are pleased that you are happy with your new boiler and the service you have received. We hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team.
Dear client, thank you for taking the time to complete a review for Simply Warmer. We are happy that you are pleased with the service you have received from our company and we hope you enjoy many years of warmth and comfort from your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team
Hi Paul, thank you for taking the time to complete a review for Simply Warmer. We are very pleased that you are happy with the installation and our installers to whom I will pas on your comments. We hope you enjoy many years of warmth and comfort from your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team
