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Single Needle Reviews

4.7 Rating 1,542 Reviews

94 %

of reviewers recommend Single Needle

Company Reviews

Product Reviews

4.7

Based on 1,542 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

07476370723

Email:

contact@singleneedletattookit.com

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Single Needle 5 star review on 5th March 2023

Kamila Silingova

Single Needle 4 star review on 24th December 2022

Single Needle 5 star review on 28th August 2022

Single Needle 5 star review on 19th August 2022

Single Needle 5 star review on 17th February 2022

Single Needle 5 star review on 13th January 2022

Talina Hurzeler

Single Needle 5 star review on 29th September 2021

40

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I could put 0 stars. I put in my order, received shipping confirmation and that was it. I wrote emails askign about my order, waited, wrote more emails and waited more. Not a single person took the time to reply to my emails politely enquiring about my order. Eight months later I still haven't received anything and am out a few hundred. WORST COMPANY EVER”

Posted 4 months ago

“There were some items missing from the box such as handpoking guide and free designs...”

Posted 11 months ago

“I ordered from this company on the 1st of April, I still haven’t received my package after failure to deliver (and failure to leave it with my neighbour as I stated). I have contacted the company multiple times with no response, same with the delivery company. I’m beginning to think this entire system is a scam and is only here to grab money off you”

Posted 11 months ago

“Really poor costumer service and communication. I ordered 2 items: a combo tattoo kit and seperate needles + £20 shipping to NL. Only the seperate needles arrived. This package had a sticker witch said it only costed £10. I contacted costumer service, and got told that I would be refunded for the missing products wich weren't in stock(I was never notified end wouldn't have ordered 10 needles for £20 in shipping, seems logical). When I told costumer service this, they said I would not be refunded the full shipping costs since I got "a" package. When I complained 2 weeks ago, I haven't heard anything back and haven't received any refund. They failed to display the correct status of in/out of stock items, wich costed me £20 pounds in shipping and £20 in goods. 10/10 would never order here again.”

Posted 1 year ago

“My order took way too long to be delivered and my tattoo kit also didn't have any information/manual. I've tried contacting them, but so far no reply. A pdf of the information sheet would do...”

Posted 1 year ago

“bought 11 days ago... still no news.. i dont know when to expect the set but i really regret buying it from here...”

Posted 1 year ago

Hello, You ordered 8 working days ago and international delivery is up to 15 working days. Please allow the delivery time specified. Regards Single Needle

Posted 1 year ago

“Chased delivery for approx 6 weeks before having to ask for a refund. Kept on getting excuses about a postal disruption and promising to get back to me but I have to chase up every time. Was promised a new delivery but that never came either. Was promised refund but that even took ages to come through and in the end had ti go through my PayPal to get the refund. Originally Bought the product in plenty of time for a birthday present but in the end had to order from another source after my daughters birthday came and went. Very disappointing”

Posted 1 year ago

Hello, Your order was delayed due to the Cyber Incident https://www.royalmail.com/international-incident-bulletin - We have no control over this and I am sorry it affected the delivery of your order. As requested, you were refunded in full. Please be aware that banks take one to five working days to process refunds... Again, we cannot control this and you were made aware from the start. I am disappointed you felt the need to leave a one-star review. Regards Single Needle

Posted 1 year ago

“Never received my products. Super disappointed.”

Posted 1 year ago

Hello Olivia, I am so sorry you never received your order. I have sent you an email to resolve the issue and compensate you for this. Kind regards Single Needle

Posted 1 year ago

“A few minor issues however very quickly resolved via email. Fantastic communication from start to end. Will definitely be using again.”

Posted 1 year ago

Hello, We are very sorry that your order hasn't arrived yet. We are currently experiencing delays of +5 days. This is stated on all pages of the website. Your order is on its way, we apologise for the courier delays. Regards Tom

Posted 1 year ago

“Order still has not arrived”

Posted 1 year ago

Hello Danis, Your order was dispatched within 24hrs via the delivery service you selected. If you have not received the item, please email contact@singleneedletattookit.com and we will arrange a refund or replacement order. Kind regards, Tom

Posted 1 year ago

“Iteam has not been received after ordering on 22nd November”

Posted 1 year ago

Hello James, I am really sorry to hear that your order was delayed. I can see that your order was delivered and I've tried getting in touch to resolve any concerns, but I've not heard back. Please do get in touch if there's anything we can do. Best, Single Needle

Posted 1 year ago

“Still haven’t gotten my item after 8 days. Their site is down now as well because of redesign so i can’t even see my order anymore if i click my orderinfo”

Posted 1 year ago

“I never received my order !!! Please refund or send me what I ordered”

Posted 1 year ago

“I can't review the order, because I still don't have it...”

Posted 1 year ago

Hello, Sorry to hear that! Your order is currently delayed by one day, I'm really sorry that delivery is taking longer than expected. I have emailed to let you know we will send a refund or replacement if your item doesn't arrive within the next four days. Kind regards, Tom

Posted 1 year ago

“Still haven’t got what I bought.”

Posted 1 year ago

“Never received the order. Support did not help.”

Posted 1 year ago

Hello, I am so sorry to hear this. I have contacted you in regards to this issue so we can sort it ASAP. Kind regards Single Needle

Posted 1 year ago

“Haven’t even received my order after 2 weeks.”

Posted 1 year ago

“Hi I have ordered 10 5RL needles and 10 7RL needles and have only received 5 of each. Other than that order is as I ordered.”

Posted 1 year ago

“If you live in the US your likely to not get your package, im sure its a good company but i was unaware when i made the purchase that they dont take responsibility for lost packages with international shipping, and my shipping carrier told me the tracking number i was given doesnt exist. Despite this they did have prompt customer service, however it should be made much more clear on the website for international consumers who are weary of shipping over seas for this reason.”

Posted 2 years ago

“I placed my order in September but never got my package. When I asked if they could send a new one in november they said no. Finally I got my money back in January. This was such a disappointment. :(”

Posted 2 years ago

Hello, I am sorry that your order didn't arrive. As we discussed, your order would have incurred a replacement fee as it wasn't collected from the depot; because you didn't wish to make this payment a refund was given. Kind regards Tom @ Single Needle

Posted 2 years ago

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Single Needle is rated 4.7 based on 1,542 reviews