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SIONYX Reviews

4.5 Rating 288 Reviews
86 %
of reviewers recommend SIONYX
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Phone:

866-827-8237

Email:

cbowman@sionyx.com

Location:

100 Cummings Center,
Suite 303B,
Beverly
Massachusetts
01915

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Worst team ever I order my item three time all three time my sales was canceled. Finely my item arrived & is not all they advertised I work with US Border patrol & I use different Binocular / scope & work perfectly. Not SiOnyx..
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Posted 4 years ago
Great product and amazing customer service.
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Posted 4 years ago
Had a issue with my device. Contract support and Bill helped me troubleshoot the device. After we went through all the steps ,it was determined to send it in for a replacement. Great support team and a AWSOME COMPANY. THANK YOU SIONYX and your support team.
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Posted 4 years ago
Somewhat hinky web site, but Bill in CS has been very helpful and responsive to all email queries.
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Posted 4 years ago
The customer service is amazing. My order was placed twice by mistake and after sending an email regarding the situation it was corrected within just a few minutes. I have never seen customer service work as quick as they did.
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Posted 4 years ago
Great product great service
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Posted 4 years ago
Very impressed with SiOnyx do far, can't wait for it to get dark
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Posted 4 years ago
Very nice item although a little weak wifi but excellent night color , and very nice staff helpful and usual replier.
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Posted 4 years ago
Is this a PVS-14? No. Is this an excellent option for its intended use? Absolutely. Filming in low light can be problematic, at best. Until now. This is a cost effective low light camera that has durable internals that allow for hard use. I'm really glad I took the chance and bought it. Thanks to TJ, Jack Callahan and Rich for convincing me to try it out.
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Posted 4 years ago
This device has changed our sailing experience. We often leave before first light and those two or three hours are our most stressful. Not any more. Thank you. We can literally see in the dark. Awesome. Larry
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Posted 4 years ago
My sionyx sport needed repair. They were so kind as to send me a replacement. Best service ever.
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Posted 4 years ago
I have always enjoyed their exceptional customer service and very responsive customer service representatives. I would highly recommend their products for anyone looking to get into night vision activities.
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Posted 4 years ago
I'm very pleased and impressed with my Aurora pro. Excellent product and great customer service.
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Posted 4 years ago
I had some questions and went online to your company about them. You sent me an e-mail telling me that someone from your company would be in contact with me shortly. No one ever contacted me. I went ahead and purchased one of your Pro's and am happy with the product. If your persistence with follow-up was as good as your persistence in getting a review, you would have gotten 5 stars!
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Posted 4 years ago
After ordering and receiving the Sionyx kit...Found some issues. I charged all the batteries that were part of the kit. The Night camera worked really great! This kit came with a Flashlight (I Love Flashlights!) BUT this flashlight never turned on. I checked the battery but it never turned on. I wrote a previous review that stated it did not work. Later, I got an email from Tech Support (Jason - Thanks) telling me that this Flashlight is an IR light! You can NOT see IR BUT the camera can see it! I tried again in the dark after sun went down...IT WORKS! This is FUN in the DARK! Thank You Jason, Michael
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Posted 4 years ago
I am impressed with my Sionyx Aurora Pro Explorer. It truly can see further into the darkness spectrum, and does perform best in the darkest conditions. I highly recommend the Sionyx Pro, you won't be disappointed. From the case to the camera itself; this is great camera equipment. This is my second Aurora camera. I got my first one (the green one) through their Kickstarter campaign, so I've been a long time Sionyx customer. They're great products!
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Posted 4 years ago
Bought the Aurora Black. It is all that! I also bought the IR illuminator kit. It turned out to be defective. I emailed customer service and have a replacement on the way less than 24hrs after contacting them. Excellent customer service which, in my opinion is as important as the product. Thanks SiOnyx.
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Posted 4 years ago
The aurora black is a nice piece of kit. Pairing it with an ir light will definitely enhance your experience though. I’ve tested this unit out to approximately 250 yds with an ir light attached and it’s outstanding. Without an ir light it functions pretty nicely as long as there’s ambient light around. Buttons are tactile and audible which is very nice and everything is in reach. I recommend this product for anyone that enjoys the outdoors whether camping, boating or hunting. It’s really nice to see a product being able to record, still shot etc in one nice affordable package.
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Posted 4 years ago
It took five days to process the order after I immediately paid unimpressive
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Posted 4 years ago
I emailed SiOnyx with questions about my new camera and how it would work with an IR flashlight. I got Bill Bobrowski. He was very helpful and went above and beyond for me. SiOnyx has great service and I am very impressed with your products. Thanks very much.
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Posted 4 years ago
SIONYX is rated 4.5 based on 288 reviews