Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to complete transaction”

Helpful Report

Posted 9 years ago

Hi Mandy, thank you for taking the time to review your experience with us. We look forward to welcoming you back soon. Kind Regards, Effortless Skin.

Posted 9 years ago

“Delivery excellent. Havent tried the product as its a present for my daughter but she loves it.”

Helpful Report

Posted 9 years ago

Hi Janet, Thank you for taking the time to review. We look forward to welcoming you back soon. Kind Regards, Effortless Skin.

Posted 9 years ago

“Good products. nice price”

Helpful Report

Posted 9 years ago

Dear Lykke, Thank you for taking the time to review us. We look forward to welcoming you back soon and hopefully we can get your 5 star review next time! Kind Regards, Effortless Skin.

Posted 9 years ago

“Great products Eat to follow when ordering”

Helpful Report

Posted 9 years ago

Thank you for taking the time to review our website and services, hopefully next time you shop with us we can earn that extra star! Kindest regards, Effortless Skin.

Posted 9 years ago

“good service and fast received item.”

Helpful Report

Posted 9 years ago

Dear Sau Fan, Thank you for your feedback. We hope that you enjoy your products, Kindest regards, Effortless Skin.

Posted 9 years ago

“It was easy to select my products and purchase it”

Helpful Report

Posted 9 years ago

thank you for your review Bhanumati , hopefully we can make that four star into a five star review next time! Kindest regards, Effortless Skin.

Posted 9 years ago

“Slight delay with a product but when I chased they gave me a freebie to say sorry. Excellent customer care”

Helpful Report

Posted 9 years ago

Hi Hayley Beth, Thank you for your review and feedback. Sometimes we do run low on popular products and try to ensure we advise our customers at the earliest opportunity. Kindest regards, Effortless Skin.

Posted 9 years ago

“Hi! I live in Sweden and I think if I order over 50 £ I should get free shipping. On other sites usually you have this rule, for example Biovea etc. Best rgds, Monica Huldén”

Helpful Report

Posted 9 years ago

Dear Monica, Thank you for your feedback. Your suggestion has been passed to the relevant team. Kindest regards, Effortless Skin.

Posted 9 years ago

“Good products and quick delivery. Staff not so friendly and warm”

Helpful Report

Posted 9 years ago

“Product is good! Properly wraped .delivery is expensive and quite slow from uk to Ireland.”

Helpful Report

Posted 9 years ago

Hi Lina. Thank you for your review. We hope that you enjoy your products and hope to welcome you back to the site soon. Kindest regards, Effortless Skin.

Posted 9 years ago

“Well packaged goods arrived with unexpected sample”

Helpful Report

Posted 9 years ago

Hi Elizabeth, We are please to hear you were happy with the service you received and enjoyed your free sample. Hopefully next time you shop with us we can earn that extra star! Kindest regards, Effortless Skin

Posted 9 years ago

“On this occasion when I tried checking out my basket and then pay, the site lost my order and I had to retry twice more placing the order...a bit frustrated. Might the site need some improvements made!”

Helpful Report

Posted 9 years ago

Dear Pierre, We are sorry to hear you had some difficulties with our website. We work very hard to maintain and update our site on a regular basis. However we have passed your comments to our team and hope that next time you visit you should not experience the same issue. Kindest regards, Effortless Skin.

Posted 9 years ago

“Very good webside.”

Helpful Report

Posted 9 years ago

Hi Susanne, Thank you for your positive review. We hope that you enjoy your products, and perhaps next time you shop with us we can make that four star a five star experience! Kindest regards, Effortless Skin.

Posted 9 years ago

“Really good that they have a wide range of products. All originals no fakes. Really happy with the last product I purchased (Cernor Xo Cream has only been two days happy) werent so happy with a previous product(Skin Ceiticals ani Redness netraliser)”

Helpful Report

Posted 9 years ago

Dear Serap, thank you for your review. We are glad you are happy with your products. Kind regards, Effortless Skin.

Posted 9 years ago

“Good as always.”

Helpful Report

Posted 9 years ago

Hi Margaret, Thank you for your review. We hope you enjoy your products. Kind regards, Effortless Skin.

Posted 9 years ago

“the goods came in good conditions and it came on time”

Helpful Report

Posted 9 years ago

Thank you for your review Milagros, We hope that you enjoy your products and shop with us again soon. Kindest regards, Effortless Skin.

Posted 9 years ago

“Products easy to find and good information available - recommendations also very useful. Good online experience!”

Helpful Report

Posted 9 years ago

Hi Marie, Thank you for your positive review. We hope that next time you shop with us we can make those four stars become five! Kind regards, Effortless Skin.

Posted 9 years ago

“Not much to say: Order, pay, receive - it all Works smoothly. Br Helen”

Helpful Report

Posted 9 years ago

Hi Helen, Thank you for your review. Kindest regards, Effortless Skin.

Posted 9 years ago

“was searching for the range of flavo c and effortless skin had everything I needed at competitive prices compared to other websites.”

Helpful Report

Posted 9 years ago

Dear Pamela, Thank you for your great review. We're pleased you were able to find what you were looking for at competitive prices! Hopefully next time we can turn your four star experience into a five star one! Thank you, Effortless Skin.

Posted 9 years ago

“clear advice and quick delivery”

Helpful Report

Posted 9 years ago

Hi Melanie, Thank you for taking the time to review our website and services. We really appreciate all feedback. Hopefully we can welcome you back soon and turn that four star review into a five star one! Kindest regards, Effortless Skin.

Posted 9 years ago

Skincity is rated 4.9 based on 9,655 reviews