Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of high end products - easy to use site”

Helpful Report

Posted 9 years ago

Hello Mandy, It’s great to hear you enjoyed your shopping experience with us. Everyone at Effortless Skin really appreciates customers taking the time to review our store. We look forward to welcoming you back soon and perhaps we might earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“There are lots of products to choose from and the webpage is well organized and easy to navigate. It could be improved if it was possible to add a product to cart directly from the product list. It would make shopping faster.”

Helpful Report

Posted 9 years ago

Hello Jesus, Thank you very much for taking the time to write a review for our store. I have forwarded your comments onto our technical team who will look into the possibility of being able to add products to cart directly from the product list. We hope to welcome you back again soon and hopefully we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Easy to order Arrived quickly”

Helpful Report

Posted 9 years ago

Hi Carol, It’s great to hear you enjoyed your shopping experience with us. Everyone at Effortless Skin really appreciates customers taking the time to review our store. We look forward to welcoming you back soon and perhaps we might earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Good site, good offers!”

Helpful Report

Posted 9 years ago

Hi Deirdre, Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Easy to follow and good price. I look forward to receiving my order.”

Helpful Report

Posted 9 years ago

Hi Anna, Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Effortless Skin soon. Many thanks Effortless Skin

Posted 9 years ago

“easy to order and had products I needed.”

Helpful Report

Posted 9 years ago

Dear Maureen, Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Helpful staff and swift delivery.”

Helpful Report

Posted 9 years ago

Hi Jo, Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon. Many thanks Effortless Skin

Posted 9 years ago

“Good variety of products, perhaps could do with more toners though!”

Helpful Report

Posted 9 years ago

Hi Elizabeth, Thank you for your review and for your suggestion. We are adding new products to the website regularly so please do check back soon! Kindest regards, Effortless Skin.

Posted 9 years ago

“The site is really good, but when i tried to buy last time, it was loading for ages and i had to constantly re-fresh the page... maybe increasing the bandwidth allowance would help. Otherwise all fine.”

Helpful Report

Posted 9 years ago

Hi Karine, Thank you for your feedback and suggestions to make shopping with us even easier. We hope to welcome you back soon. Kindest regards, Effortless Skin.

Posted 9 years ago

“Product in stock & a discount offered on the item. Fast delivery, & free gift with item. Great service - thank you!”

Helpful Report

Posted 9 years ago

Hi Carly, Thank you for taking the time to review us! We're glad you received such great service. Hopefully we can push that 4 star to a 5 star for you next time! Look forward to welcoming you back soon. Kind Regards, Effortless Skin.

Posted 9 years ago

“Quick postage well packed does lack a personal touch perhaps a business slip with a quick note would be good.”

Helpful Report

Posted 9 years ago

Hi Brooke, Thank you for taking the time to review! I have passed your comments onto our customer service team. This is certainly something we'll be taking into consideration for the future. Look forward to welcoming you back again soon! Kind Regards, Effortless Skin.

Posted 9 years ago

“Will write when order is received.”

Helpful Report

Posted 9 years ago

Thank you for your review, Kooi! We hope we can increase it by another star once you receive your order. Look forward to welcoming you back. Kind Regards, Effortless Skin.

Posted 9 years ago

“I am a regular customer, however got disappointed with the last order! Have ordered a beauty box and some items were missing. Poor service this time”

Helpful Report

Posted 9 years ago

Hi Gryta, Thank you for your review. I'm sorry to hear you were missing a product in your Beauty Box. I have asked customer service to get in touch with you so that this can be rectified as soon as possible. Thanks once again! Kind Regards, Effortless Skin.

Posted 9 years ago

“The times I have ordered so far, the goodies arrive within a week's time, which is good. I have seen companies where this has taken a lot longer.”

Helpful Report

Posted 9 years ago

Hello Louise, Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon. Many thanks Effortless Skin

Posted 9 years ago

“A large range of good products and you receive them very soon after you've placed your order.”

Helpful Report

Posted 9 years ago

Dear Jette, Thank you for your review! We're aiming to get 5 stars from you next time so do let us know if there is anything more we can do to improve our service to you. Come back soon! Kind Regards, Effortless Skin.

Posted 9 years ago

“QUICK EASY SATISFIED WITH ENTIRE PROCESS THANKS”

Helpful Report

Posted 9 years ago

Hi Jennifer, thank you for taking the time to review! We look forward to welcoming you back again soon! Kind Regards, Effortless Skin.

Posted 9 years ago

“The products I buy from you are good as is your efficiency in forwarding them to me.”

Helpful Report

Posted 9 years ago

Hi Mary, Thank you for taking the time to review us! We look forward to welcoming you back to Effortless Skin again soon!

Posted 9 years ago

“great service”

Helpful Report

Posted 9 years ago

Hi John, Thanks for the 5 star review! We're glad you're pleased with the service. Kind Regards, Effortless Skin.

Posted 9 years ago

“Great, as always”

Helpful Report

Posted 9 years ago

Hi Donna, thanks for taking the time to review. We'll aim to get 5 stars from you next time you order. We always like to ensure our customers are happy with the service we offer! Kind Regards, Effortless Skin.

Posted 9 years ago

“I think Effortless skin website is very easy and efficient to use. I should be grateful if you would include with my purchase some samples of Epionce products including Ultra Shield Lotion. Many thanks Janet Hammans”

Helpful Report

Posted 9 years ago

Hi Janet, Thank you for your kind review. We included Epionce samples in your order as requested. We look forward to welcoming you back again soon. Kind Regards, Effortless Skin.

Posted 9 years ago

Skincity is rated 4.9 based on 9,655 reviews