Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to search and choose product as per filters”

Helpful Report

Posted 9 years ago

Thank you for your feedback Utpal. We hope that you enjoy you products and look forward to welcoming you back to the site soon. Kind regards, Effortless Skin.

Posted 9 years ago

“Good packaging and good service overall. Happy with my products.”

Helpful Report

Posted 9 years ago

Dear Zahira, Thank you for your positive review. We hope that you enjoy your products, per haps next time we might be able to get that extra star. Kind regards. Effortless Skin

Posted 9 years ago

“I have never used this website before but very quick delivery and got a free sample of hand cream which is a great gesture. Will definitely use this site again”

Helpful Report

Posted 9 years ago

Hello Carol, It’s great to hear you enjoyed your shopping experience with us. Everyone at Effortless Skin really appreciates customers taking the time to review our store. We look forward to welcoming you back soon and perhaps we might earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“It's so much cheaper than buying the same products in Sweden so it's worth waiting a few extra days for delivery. The only reason I don't give it five stars is that I'm used to get nice giveaways when you buy products for, to be honest, a lot of money. Have bought products for over 400£ and got four small sachets with facecream that don't really work with the skin care I bought.”

Helpful Report

Posted 9 years ago

Hello Emma, Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“easy to search, good products”

Helpful Report

Posted 9 years ago

Hi Laura, Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“easy to find products + offers would like more product reviews and comments”

Helpful Report

Posted 9 years ago

Hello Fiona, It’s great to hear you enjoyed your shopping experience with us. Everyone at Effortless Skin really appreciates customers taking the time to review our store. We look forward to welcoming you back soon and perhaps we might earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Thank you”

Helpful Report

Posted 9 years ago

Hi Elaine, Thank you for taking the time to review our website and for shopping with us. We hope that you enjoy your products. Kind regards, Effortless Skin.

Posted 9 years ago

“friendly and efficient service Goods arrive when stated duncan”

Helpful Report

Posted 9 years ago

Hi Duncan, Thank you for your review and feedback. We hope you enjoy your products and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“terrible check out process!”

Helpful Report

Posted 9 years ago

Dear Amreen, Thank you for your feedback. Your comments have been passed to the relevant team. Kind regards, Effortless Skin

Posted 9 years ago

“Buying through Effortless Skin is easy and convenient. They keep you on the ball with regular emails to offer deals, however, the deals should be cheaper as most are if you spend £75.00 or more each time which is not always possible and I would probably buy more if in smaller amounts each time. Delivery is quick and reliable and I'm happy i've found somewhere to source my product cheaper. Georgina”

Helpful Report

Posted 9 years ago

Thank you for your feedback Georgina, your suggestions have been passed to the relevant team. We hope that you enjoy your products and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“Easy to order.m good information about the products. A few items out of stock but otherwise, a good service.”

Helpful Report

Posted 9 years ago

Hi Natalie, Thank you for your review and feedback. Kind regards, Effortless Skin

Posted 9 years ago

“Helpful product advice, web site easy to navigate”

Helpful Report

Posted 9 years ago

Hi Sharon, Thank you for your feedback. Kind regards, Effortless Skin

Posted 9 years ago

“I have found the site easy to navigate with good information. The products are excellent and arrive in good time. I would recommend this site to anyone who wants good skin care advice and not to be baffled by the high street. Lisa”

Helpful Report

Posted 9 years ago

Hi Lisa, Thank you for your review and feedback. We always appreciate feedback from our customers, especially when they have had such a positive experience. We hope that you continue to enjoy shopping with us and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“The selection of products you have is great however the website is not so use friendly. For example when I type in a certain brand name into the search bar other brands also come up when the results are presented. This is quite annoying for the customer as I then need to go through more products than intended.”

Helpful Report

Posted 9 years ago

Dear Alannah, Thank you for taking the time to leave feedback. I have passed your comments onto the relevant members of staff regarding product searches. We hope that your enjoy your chosen products and look forward to welcoming you back to the site soon. Kindest regards, Effortless Skin.

Posted 9 years ago

“The flash sale scared me stupid ! Old Dear here trying to order specific items as a gift whist minutes going down ,did fluster me and was pretty off putting ! For me an older lady its Nicer to have well priced goods without all that scarey stuff popping up . If you don't mind me saying and I won't win any prizes but I'm being truthful , customers will always return to a well priced product and a good service without the need for flashing count down clocks . I'm hoping order will arrive in said time and I will be returning on price and service Thank you”

Helpful Report

Posted 9 years ago

Hi Gaynor, Thank you for your feedback, We are sorry you found the flash sale banner a little off putting. Your comments have been passed on to the relevant parties. We hope that you enjoy your products and return to the site soon. Should you require and advice please don't hesitate to contact us by email or via our Freephone telephone number. kindest regards, Effortless Skin.

Posted 9 years ago

“Good prices and easy to ahop on the webiste. Free EU delivery would be nice, though”

Helpful Report

Posted 9 years ago

Dear Sanne , Thank you for your review and feedback. Your suggestions have been forwarded to the relevant member of staff. Kind regards, Effortless Skin.

Posted 9 years ago

“goods were delivered promptly with a sample”

Helpful Report

Posted 9 years ago

Dear Oritse, Thank you for taking the time to leave feedback about your shopping experience. We are please it was a positive one and hope to welcome you back soon. Kind regards, Effortless Skin

Posted 9 years ago

“Website is quick and easy to use. Great range of brands.”

Helpful Report

Posted 9 years ago

Thank you for your review Clare. We hope that you enjoy your products and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“Great site but could do with a bit more info regarding each product next to the thumbnail otherwise gets a bit overwhelming! I wanted to choose a serum too but couldn't decide. Great price on the Heliocare.”

Helpful Report

Posted 9 years ago

Dear Alexandra, Thank you for your feedback and your suggestion. Our staff are all fully trained to advise on the best skincare options from our ranges, so if you would like any advice re serums, please don't hesitate to contact our customer service either using the Freephone number or email. Kind regards, Effortless Skin.

Posted 9 years ago

“Fabulous prices & quick efficient ordering - can't be beaten”

Helpful Report

Posted 9 years ago

Hi Arlene, Thank you for your fab review! hopefully next time we can give you a five star experience! Enjoy your products, we look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

Skincity is rated 4.9 based on 9,655 reviews