Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good customer service”

Helpful Report

Posted 9 years ago

Dear Humaira, Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Fast delivery good quality skin product”

Helpful Report

Posted 9 years ago

Hello Yuling, It’s great to hear you enjoyed your shopping experience with us. Everyone at Effortless Skin really appreciates customers taking the time to review our store. We look forward to welcoming you back soon and perhaps we might earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“Very easy to order”

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Posted 9 years ago

Hi Deborah, We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments. Many thanks Effortless Skin

Posted 9 years ago

“Depending how fast I get my parcel , so far am very happy with how fast I could place me order. Thanking you F L Brou”

Helpful Report

Posted 9 years ago

Hello Frederique, Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Many thanks Effortless Skin

Posted 9 years ago

“enjoy useing your treatment”

Helpful Report

Posted 9 years ago

Hi Susan, Thank you for taking the time to review our site. We hope to welcome you back again soon. Hopefully next time we can earn that extra star. Many thanks Effortless Skin

Posted 9 years ago

“Fast delivery, reliable service.”

Helpful Report

Posted 9 years ago

Hello Sinikka, Many thanks for taking the time to review our site. We hope to welcome you back to the Effortless Skin site again soon. Hopefully next time we can earn that extra star. Many thanks Effortless Skin

Posted 9 years ago

“Quick and easy ordering and delivered in good time.”

Helpful Report

Posted 9 years ago

Hi Joanne, Thank you for reviewing our site. We are really pleased to hear that you had a good shopping experience. We hope to welcome you back to the site again soon. Many thanks Effortless Skin

Posted 9 years ago

“Quick and easy!”

Helpful Report

Posted 9 years ago

Hi Lily, Thank you so much for taking the time to review our site. Many thanks Effortless Skin

Posted 9 years ago

“I had a bit of difficulty in finding the product I wanted”

Helpful Report

Posted 9 years ago

Hi Mavis, We are sorry to hear you had some trouble navigating our website. In future please don't hesitate to contact us using the Freephone telephone number and our customer care team will be happy to assist you. Kind regards, Effortless Skin.

Posted 9 years ago

“Had to leave a message as no one answered at the time I called. Got a call back in a reasonable amount of time (I wasn't in a rush to get the product). Couldn't make the discount online work which is why I called to place my order. Was informed the discount wasn't for the product I wanted but given the discount anyway which was very pleasing. Nice lady on the other end of the line. Product turned up in a timely manner and was of great quality. Would use Effortless Skin again.”

Helpful Report

Posted 9 years ago

Dear Sophie, Thank you for your feedback. Unfortunately during busy periods our telephone lines can be busy, therefore the voicemail service will be activated. However; we endeavour to respond to all messages very quickly. We hope that you enjoy using your products and look forward to welcoming you back to the site again. Kindest regards, Effortless Skin.

Posted 9 years ago

“Lots of products that no other website”

Helpful Report

Posted 9 years ago

Thank you for your review and feedback Kay. We are pleased to hear you enjoyed shopping with us and the variety of products we have to offer. Hopefully next time we can make it a five star experience! Kind regards, Effortless Skin.

Posted 9 years ago

“easy to shop fast”

Helpful Report

Posted 9 years ago

Thank you for your feedback Luna. We are happy to hear you have had a positive experience. We look forward to welcoming you back to the site soon. Kind regards. Effortless Skin.

Posted 9 years ago

“Good site, easy to use.”

Helpful Report

Posted 9 years ago

Hi Linda, Thank you for taking the time to leave a review and feedback. We hope that you enjoy your products. Kind regards, Effortless Skin.

Posted 9 years ago

“The prices seem competitive, and the process of ordering simple enough. I look forward to receiving the goodies!”

Helpful Report

Posted 9 years ago

Hi Gillian, Thank you for your review and feedback. We hope that you enjoy your products and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“I was pleased with the product and it arrived promptly”

Helpful Report

Posted 9 years ago

Hi Sue, Thank you for taking the time to review and leave feedback. Hopefully next time you shop with us we can gain that extra star! Kind regards, Effortless Skin.

Posted 9 years ago

“Ordering was easy. Not received goods yet, therefore, can't comment on delivery efficiency.”

Helpful Report

Posted 9 years ago

hi Anna, Thank you for your review and feedback. We hope that you enjoy your products and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“Only drawback is there is so much choice that if you really don't know too much about the products the choice is a bit overwhelming.”

Helpful Report

Posted 9 years ago

Hi Mavis, Thank you for your review and feedback. If you are feeling spoilt for choice or a little overwhelmed please don't hesitate to contact our customer care team either via email or using our Freephone number, our team are fully trained on all the products we offer and can advise what products will suit both you skin type/condition and also your budget! We hope that you enjoy your products and look forward to welcoming you back soon. Kind regards, Effortless Skin.

Posted 9 years ago

“Website seems pretty comprehensive. Well laid out. Looking forward to receiving my items”

Helpful Report

Posted 9 years ago

Dear Anna, Thank you for your feedback. We hope that you enjoy your products and perhaps next time we can earn that additional star! Kind regards, Effortless Skin.

Posted 9 years ago

“Great product choice, 4/5 for delivery speed. Value for money.”

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Posted 9 years ago

Hi Laura, Thank you for your review and feedback. Kind regards, Effortless Skin.

Posted 9 years ago

“Great offers”

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Posted 9 years ago

Thank you for your review and feedback Carol. We hope that you enjoy your products and look forward to welcoming you back soon. Hopefully next time we can earn that extra star! Kind regards, Effortless Skin.

Posted 9 years ago

Skincity is rated 4.9 based on 9,655 reviews