SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 484 Reviews

1 %

of reviewers recommend SkipTheDishes

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1.1

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

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SkipTheDishes 1 star review on 29th April 2025

Nicki Francoeur

SkipTheDishes 1 star review on 2nd April 2025

P Beaubien

SkipTheDishes 1 star review on 12th March 2025

It 250

Anonymous

Anonymous // 01/01/2019

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“It's always a hassle to get a refund from this company and now that they don't take calls makes it frustrated even more because to be honest from the drivers who can't read the info to leaving the order with strangers or just leaving it in the lobby.”

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Posted 2 years ago

“Every thing is wrong they don't care about customers they block u from reviewing ur order if it's not a good experience.. the time frames on restaurants are never on point usually 20 + min what they say and when u speak to skip they never care ..I hade 2 people leave the conversation and had to give my order # 3 different times when I was just trying to find out why it was taking so long”

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Posted 2 years ago

“They never let you know they have delivered your meal. I'm handicapped ♿️ so how do you expect me to get outside to pick up my meal? Your service has gone down over the years. Time to switch to Uber eats.”

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Posted 2 years ago

“The website placed an order I didn’t place. I called immediately but they refused to give a refund. It was an $85 vs the $20 soup order I actually placed with a different restaurant.”

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Posted 2 years ago

“What a joke I ordered and never received a thing, complained and they said nothing they could do...never will use again..what a pathetic company no wonder there are so many 1 star reviews...2% of reveiwers would recommend Skip the Dishes ..wow that speaks volumes.”

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Posted 2 years ago

“Driver doesn’t follow instructions. I put side door not front porch. If I wasn’t waiting and seen him I would’ve never received my meal. Very disappointed and will not use skip again”

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Posted 2 years ago

“Gave detailed directions to my house and messed it up numerous times . Never again gonna delete the app”

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Posted 2 years ago

“Ordered food that never came. Skip refused to refund.”

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Posted 2 years ago

“Horrible! Never got our pizzas for my son’ s birthday party. Never again!”

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Posted 3 years ago

“We simply never got our food and I have no idea what even happened to it, to be honest. Courier said they dropped it off but it wasn’t at our house or any surrounding houses (we went outside in the snow to check). Ended up having to go down to the store to reorder ourselves and pay for the same food twice. When we asked Skip for a refund, they refused and just referred us to terms of service. Absolutely dogshit service. Never using this app again.”

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Posted 3 years ago

“I have never tried to get free food nor have I submitted false reviews to get skip credits. Apparently, however, I have had too many "negative experiences" to be given credits for the order I did not receive (which was almost $50) nor any future credits for orders that are incorrect or that I don't receive at all. "There is nothing further" that can be done, according to their chat bots. No response when asked for a record of all of these supposed problems I've been reimbursed for previously. I feel like I'm being accused of lying and theft. Highly disappointed and will not be ordering from them again and risk losing even more money when something like this happens, through no fault of my own, the customer.”

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Posted 3 years ago

“Placed an order through Skip the Dishes. Started inquiring about an hour later as to what was happening with the order ad there was no communication from Skip the Dishes. Called the restaurant to see if they had the order, the restaurant said that Skip the Dishes had changed the order to a group order which delayed the order. Two hours later the food was delivered and left in the lobby of the apartment building instead of to the apt. We waited 2 hours for cold food. Unbelievable! Save yourself the aggravation, skip,'Skip the Dishes,'!”

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Posted 3 years ago

“I ordered pizza today and the driver went to the wrong address and left my food there and skipe the dishes only refused half of my money.”

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Posted 3 years ago

“Used to order during COVID, was happy with service. Ordered couple of days ago, have no idea why they froze my credit card cause something went wrong with thier system, tried to chat with someone on line, stayed 15 min chatting, he couldn't explain why or help me with my questions, that's why I stopped ordering with them.”

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Posted 3 years ago

“Skip the Dish delivery used to be ok, but have significantly went downhill. I am not sure what the scam is or why they are not rectifying couriers incompetences, but they have repeatedly screwed up orders. It will take almost 2 hours to receive your order, It will show that your food was delivered and not be there or when you go to get your order only part of it is there like a small salad and the entrees are missing. When you contact Skip the Dishes (by chat only!) they say they can’t send the courier back so you don’t get to eat that night. They offer a refund within 5-10 business days and even then I had to chat with 2 different people to get the right amount refunded. The first skip the dishes represented only refunded half my order than left the chat. I was a total of 2 hours trying to rectify it. Never again! You lost my business.”

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Posted 3 years ago

“These pathetic losers deserve negative stars and to watch their business go bankrupt. Too many orders being delivered to the wrong place and when it does manage, by some grace of god, to actually make it to the right place, its 45 mins late and cold af. Also quit hiring illegals....Skip the dishes is like meth. Not even once.”

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Posted 3 years ago

“First time using the app. No food arrived. Party ruined, people left hungry and many from out of town with a massive drive ahead of them. I was so embarrassed. All the communication said that the food was on its way, the driver called and hung up right away. Then texted to say it arrived. Such a frustrating experience. Zero stars. The worst customer service. When we went to dispute the charge I realized that they had given me the phone number for door dash, who didn't have any of our information. Absolute crooks. I feel really bad for the small independent restaurants that use this service, they cannot afford the mistakes made by these drivers.”

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Posted 3 years ago

“I placed an order tonight, after 40 minutes I received an e-mail that my order had been cancelled, with no other explanation. Jess D from Skip, the person I followed up with on chat, told me it was the restaurant's fault and that the money Skip took from my account in 10 seconds would be returned to me in 10 business days. Jess D also ended the chat in the middle of our dispute. This was my experience tonight with Skip, just so you know.”

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Posted 3 years ago

“The driver said he left my food OUTSIDE of my building because he said my buzzer wasn't working. I looked on the security camera and there was no driver, no delivery. Not even a phone call that he had arrived. I think he stole my food.”

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Posted 3 years ago

“Tonight will be my last. ordered a meal from Harveys and it showed up ice cold. Temperatures may vary is all customer service said and denied any type of reimbursement. Ive never been treated this way by skip before. May have just been one super ignorant agent but its 100% unacceptable. Having done delivery before, I know for a fact they either didnt use a thermal bag or left my order on board while delivering others.”

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Posted 3 years ago

SkipTheDishes is rated 1.1 based on 484 reviews