sky broadband Reviews

Name: sky broadband
Rating: 2.15

2.2 Rating 110 Reviews

28 %

of reviewers recommend sky broadband

Company Reviews

Questions

Metrics

2.2

Based on 110 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour
Avg Email Response Time	-1 hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My internet for the past 4 years has been dropping out all the time (I have been a sky customer for 20 + years too !!!) especially on a night time sky came to sort this problem out 4 times and it’s still happening and now can’t get through as my line has gone off also”

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Posted 4 years ago

“When it works it's fine but half the time the broadband is down and there next to no support just them telling you to use their website which is useless”

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Posted 4 years ago

“They installed a new Sky Q box system and one of the boxes is noisy instead of sending out an engineer they trying to diagnose the problem over phone from a text book. Still not fixed still no engineer”

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Posted 6 years ago

“Went from £51 a month to £106 a month and we had a full phone broadband and TV and they had not give us any notice of price rise”

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Posted 6 years ago

“But customer services and very poor getting repairs done.”

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Posted 6 years ago

sky broadband is rated 2.2 based on 110 reviews