Skyline Taxis222111 Reviews

Name: Skyline Taxis222111
Rating: 1.95

2.0 Rating 102 Reviews

24 %

of reviewers recommend Skyline Taxis222111

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2.0

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 5%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Skyline Taxis222111 1 star review on 2nd June 2022

Anonymous

Skyline Taxis222111 5 star review on 10th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As walking up to taxi with my boyfriend the taxi driver had locked the doors and drives off making me late for work”

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Posted 2 years ago

“I booked a taxi for 10.15 on Saturday night, to include my 7 year old and my dad at 79. Waited until 10.30 and I called them, I suggested that if we were 15 mins late the cab would charge us so we should get a discount from our fare. The controller put me onto a manager who said because I was rude he was cancelling our taxi and sounded really pleased with himself after I told him not to cancel it. I told him I’ll be leaving a bad review but he couldn’t care less. We all had to walk home very cold and damp as no other taxis available. Avoid. Rude and arrogant.”

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Posted 2 years ago

“Ordered a taxi from West bletchley but they tried to pick me up from my address the taxi driver screamed at me down the phone and told me it was my fault .told me to rebook a taxi absolutely disgusting how a taxi driver can shout a customer like it was my fault .wouldn't use this company again”

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Posted 2 years ago

“Ordered taxi got charged 2 pounds extra so I called to query this and operator said from Friday to Sunday is 2; pounds extra I asked why customers where not notified of this and she replied because we haven't notified any customers I replied do you not think customers have the right to know and all she could say was I can forward you to another controller. So customers beware it's 5.50 when you get in a taxi instead of the normal 3.50.how disgusting can't even let their customers know”

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Posted 2 years ago

“Lucky to have given it 1 star. Shame can’t give it minus. Absolutely terrible - pre booked taxi and was extremely late. When asked to be put through to manager - the manager refused to speak to me. Was then told our return taxi would be on time but same thing happened and over 30mins late. Totally useless. Will not be using this company again!”

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Posted 2 years ago

“Taxis always come 10- 20mins later than pre booked for”

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Posted 2 years ago

“Appalling . Booked a cab 4 hours before I needed it to get to work. I know it was a Saturday night. Assigned a taxi then changed it because they had a better offer. Inferior service from an inferior taxi company.”

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Posted 2 years ago

“Absolutely discusting service. Today skyline lost a long term customer. I ordered a taxi for my disabled mother and her medium dog today and am told by skyline that they are happy to take dogs and it’s not a problem. The taxi driver arrives opens the window and says I don’t take dogs then starts to drive off before we can speak. I call the company back up and I am transferred to a person who apologises and says she will get another taxi sent and will make sure the driver is aware we have a dog. The second driver arrives again opens the window and says I don’t take dogs and drives off before we can even open our mouths to respond. I call again and am passed through to this extremely rude woman who firstly does not apologise and is not empathetic in anyway, I proceed to tell them what we have just gone through and mention my mother’s disabled and has just had to walk out the house and down the yard twice. She laughs and says ‘what has your mothers disability got to do with anything’ and then proceeds to laugh when we ask for a discounted trip and advises, while laughing over the phone that we will need to pay full price and it’s not the company’s fault that the taxi drivers do not read their notes. Absolutely disgusting behaviour, if anyone in my workplace acted anywhere near how these two taxi drivers and women acted they would have been fired for gross misconduct. Probably not going to be the case with skyline. Never again shall I order from them and I recommend you don’t waste your time as it seems near on all of them have a rude and disgusting attitude.”

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Posted 2 years ago

“Everything is wrong here , dirty cars, drivers who are not familiar with roads / destination. No sat nav in a lot of cases. Poor comprehension/ communication skills. Lack of care or concern in the office etc etc.”

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Posted 2 years ago

“Terrible! No customer service, leave you sat on hold with very poor communication. I booked the night before and they still couldn't get it right!”

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Posted 2 years ago

“Most times having trouble getting a wheelchair taxi then i found skyline and since then no problem and always early with helpful drivers.”

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Posted 2 years ago

“AVOID AVOID AVOID!!!! Awful service. Driver called to say he had arrived, clearly hadn’t, I directed where he should be and waited….nothing turned up for 5-10 mins, Called driver, with just responses of ‘grunts’ and hung up. Called operator, who Said driver was there, again I explained…he wasn’t and again gave instructions to where we were (even though he had apparently just picked up from the exact same place 🙃…hmmm doubtful)! So from the time the driver told me he was here to collect (plus many phone calls to the driver ad the operator) after 25minutes we finally got in the car!! In total the car was 45minutes late! Awful service!!!!”

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Posted 2 years ago

“Have been using skyline for a number of years and to be honest have never been disappointed until this evening. Booked a taxi to take me home from work. Was waiting outside the office before the time it was booked for and before it arrived. The driver was really rude, stated he had called me 3 times...why? Tried to explain that I can't have my phone on at work. He wasn't interested, then drove like Louis Hamilton at Silverstone. So not impressed. Think it's tiime to change the taxi company I use a minimum of 5 times a week, if not more”

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Posted 2 years ago

“used skyline 3 times in one day. every cab on time, great people, didn't take the long way round. will use them time and again. found a keeper.”

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Posted 2 years ago

“Excellent and efficient”

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Posted 2 years ago

“Needed to take my sick dog to vets and my preferred cab company refused even when I begged. I called skyline and they sent a very helpful driver who even carried my dog into the vets for me.. nothing was a trouble for this driver.”

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Posted 2 years ago

“Excellent service from bedford to heathrow with a very nice driver called Ali & the pick up was perfect driver waiting at the airport most definitely recommended.”

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Posted 2 years ago

“Left my phone and wallet in the taxi and the driver brought it to my door before i even knew it was missing. GREAT PROFESSIONAL SERVICE”

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Posted 2 years ago

“Useless The app is not connected to the drivers. Very late. Useless response with countless lies”

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Posted 2 years ago

“Late arrival - disputed fee - and awful Customer service - BUYER BEWARE!!!”

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Posted 2 years ago

Skyline Taxis222111 is rated 2.0 based on 102 reviews