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Skyline Taxis222111 Reviews

2.0 Rating 102 Reviews

24 %

of reviewers recommend Skyline Taxis222111

Company Reviews

2.0

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 5%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Skyline Taxis222111 1 star review on 2nd June 2022

Skyline Taxis222111 5 star review on 10th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called tonight and booked a taxi I have appointment at 10 PM. When I called them they said it would take 10 mnts to come to my address but operator late to upload the job and made late to contact to driver. I got total 40 mnts late for my appointment it is my Job interview. Totally ......up.”

Posted 1 year ago

“The driver could not find the location and instead of speaking to the person he was supposed to be picking up he cancelled the call and left them stranded. Disgusting!!!”

Posted 1 year ago

“Horrendous service, not even a 1 star!!! Driver left two ladies stranded at midnight and customer services have ignored my calls and lies to me for 60 hours and 15 phone calls! Issue still not resolved!!!! DO NOT EVER USE THIS COMPANY”

Posted 1 year ago

“YOU HAVE A RIGHT TO PUT in a COMPLAINT to your own Local authority as suggested here posted 2 Months ago and my concerns regarding 4 young girls on a trip from London to the borough of Northampton it seems I was not alone in this you have your Rights to exercise this . “If you are not satisfied with the cab service to yourself of any ill-treatment and feel you are at risk with the service that is provided which includes the requirement of any disability and your needs, you have the right to contact your Northampton Council where these self-employed drivers get their License if this warrants your case. I feel some of these drivers are not fit to have a license serving the public. My daughter was left on the M1 Motorway with her friends when they travel to Northampton to spend the weekend with a friend who moved from London they traveled back to the Hilton Hotel there was a diversion back to the Hotel this was his problem ( the skyline driver) so he said he is going no further, a maintenance worker eventually stopped him, he never knew where he was going, the workman was adamant he was not leaving them because of the Danger. I emailed the Council in the borough who gives these self employed drivers their licence to serve the public and to the obvious of Safety to their customer that is not to put them in danger. You have a right to contact your borough such as Ian Shaw Senior Licensing Enforcement Officer at West Northamptonshire Council|The Guildhall |St Giles Square| Northampton |NN1 1DE Tel: 0300 126 7000|www.westnorthants.gov.uk Follow us on Facebook & Twitter @westnorthants.””

Posted 1 year ago

“AWFUL, TERRIBLE SERVICE!!! WORST TAXI EXPERIENCE I HAD IN MY LIFE!!! Me and my friend attended a concert last 21st of May and take note, I booked the cab to collect us from Stadium MK back to Russell Square ONE WEEK BEFORE the event, which they confirmed. Concert ended at 1030PM — I tried calling them several times but after following up like 3x within 4 HOURS IN THE COLD, YES, CAB ARRIVED AT 2AM!!! 2 IN THE MORNING, IN THE COLD!!! — They just ignore my call, knowing they ACCEPTED MY BOOKING A WEEK AHEAD!!!”

Skyline Taxis222111 1 star review on 2nd June 2022

Posted 1 year ago

“the worst company. I waited 50 minutes for a taxi to come. I called at least 13 times and they closed my phone in my nose.”

Posted 1 year ago

“I pre booked a journey to Stadium mk to a concert with my daughter on Sunday 22/5 We needed to be in Milton Keynes for 6.30. The cab was due at 5.30. It hadn't arrived by 6pm. I phoned to be told it was on it's way it still hadn't arrived by 6.15. I then received a call from a driver at 6.30 to say he had just been given the job and would be 45 minutes. I then had to order another, Eurocabs, who were brilliant. Skyline couldn't care less about my booking. I had booked a return with Skyline at 11.30. When I tried to call to tell them where we were they didn't bother to answer the call. My daughter and I were stuck in Milton Keynes needing to get home 30 miles away. Thank goodness Eurocabs came to our rescue. I will certainly not recommend Skyline Taxis”

Posted 1 year ago

“Stayed in Milton Keynes for a concert that finished at the stadium at 2300. Rang a taxi from for the IKEA at 2305. They told us an hour wait which we were okay with as it was busy etc. An hour later still no text so we tried to call and no one would answer. 2 hours we waited unable to get through to them or get a dispatch text. Ended up having to book an uber at £45 for a £15 journey. 3.5 hours after we initially booked the taxi we got a dispatch text. AWFUL leaving 2 young women alone at that time in an unknown place and not to even answer the phone. Others I met also waiting had been able to get through, and were told drivers were refusing to pick anyone up from this area. Its lucky that everyone managed to stay safe.”

Posted 1 year ago

“This might be the worst taxi service in the country. I booked a taxi from Asda at 10.47 on the 19th May and was told they would send one straight away, by 11.15 there was still no sign of it so I tried to phone them back and they never answered the phone. I got the person I was with to phone them and was told they hadn't even dispatched it but I would get a text when they did, that text never came so we decided to walk after missing 2 trains. Every so often one of their drivers would ask where I was going and when I would tell them I wanted to go to the trains station they would just say no but in different ways, so they are not only terrible at their only job of providing taxi services they also have the rudest drivers. If it was possible to give 0 stars I would.”

Posted 1 year ago

“Precooked a car a week in advance. Multiple problems in getting confirmations, terrible customer service and the day of the car never came. Their approach to customer service was to ignore the phones. Many people were stranded for several hours.”

Posted 1 year ago

“Unreliable. Pickup from LHR arranged. Car arrived 45 minutes late, claiming ‘traffic’ problems on the M25. Despatch originally claimed the driver was close by dropping off another passenger and would be 20 minutes (when already 10 minutes late). When I spoke to the driver it was clear he wasn’t close by and wasn’t dropping off another passenger, he was just late.”

Posted 1 year ago

“Best quality service in any town, i never use anyone else.”

Posted 2 years ago

“This company is horrendous…. The people hate working there, the customer service is shocking, they turn up when they want… if at all and charge you extra for supply and demand!….. this company preys on the vulnerable and takes advantage of those trying to make a living!…. Some of the stories from the drivers have been disgusting! Never using this company again and advising others to do the same…..”

Posted 2 years ago

“After coming to our property for the last 7 years skyline taxis still fail to find our house every time. We always mention that it is slightly difficult to find however they don’t even consider this and then when they turn up at the wrong place there attitude towards this is appalling. You will never end up when you want to go with this pathetic taxi service. Poor excuse for a taxi service”

Posted 2 years ago

“This Service is absolutely disgraceful 40 minutes late and a awful driver with a bad attitude who can’t follow simple instructions do NOT use this service”

Posted 2 years ago

“Thank you so much for the excellent service I have always received”

Posted 2 years ago

“Very poor service from this Company. Ordered two Cabs only one showed. Chased twice and was told the other was on its way each time. Car arrived nor did the Dispatch notification. Staff were clearly not interested. Simply left us stranded so luckily another company were available. Would not use this company again.”

Posted 2 years ago

“NEVER BOOK THIS SERVICE. Taxi did not show up, didn’t answer the phone, left me stranded (woman alone) at nighttime.”

Posted 2 years ago

“If you are not satisfied with the cab service to yourself of any ill-treatment and feel you are at risk with the service that is provided which includes the requirement of any disability and your needs, you have the right to contact your Northampton Council where these self-employed drivers get their License if this warrants your case. I feel some of these drivers are not fit to have a license serving the public. My daughter was left on the M1 Motorway with her friends when they travel to Northampton to spend the weekend with a friend who moved from London they traveled back to the Hilton Hotel there was a diversion back to the Hotel this was his problem ( the skyline driver) so he said he is going no further, a maintenance worker eventually stopped him, he never knew where he was going, the workman was adamant he was not leaving them because of the Danger. I emailed the Council in the borough who gives these self employed drivers their licence to serve the public and to the obvious of Safety to their customer that is not to put them in danger. You have a right to contact your borough such as Ian Shaw Senior Licensing Enforcement Officer at West Northamptonshire Council|The Guildhall |St Giles Square| Northampton |NN1 1DE Tel: 0300 126 7000|www.westnorthants.gov.uk Follow us on Facebook & Twitter @westnorthants.”

Posted 2 years ago

“Absolutely diabolical service - a company that takes your booking, arrives 40 minutes after the booked time despite being chased twice as to where the taxi's are. All great when communication is about using their services, but all quiet when you make a complaint and request a explanation. I would suggest staying well clear of this company.”

Posted 2 years ago

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Skyline Taxis222111 is rated 2.0 based on 102 reviews