“Overcharged daughter. Also charged her £1.01 just for the privilege of being first time customer.
Charged £6.31 for 1.1mile journey.
Ignored emails and Facebook messages and eventually replied with.. She was charged correct fee!
Well not according to your advertised charges. £3.70 first mile and £1.10 for any part of extra mile.”
“I ordered a taxi as soon as I got in it without even moving the cost was already £1.60 and this was all because of the waiting time of me getting my shoes on! So my 5 minute journey cost me £6.40, ridiculous to charge me without even moving”
“Horrible cab service and horrid customer service. Same mileage but different charges to earn money.
Don't use this cab service. I had to call thrice but not been helped. I had used them but my recent experience has made me to put full stop!”
“I was travelling today with kids for their swimming lesson.i always pay by card.i was told my card was declined..after few times payment went through.i was insisting on trying again and again as it was impossible(I knew I had a money on my account) on way back the same thing happened,I was told by driver that payment didn't go through so we tried again but no luck.we called operator who was extremely rude,telling me I have no money on account and trying to cheat..(yes for the sake of 5 pounds lol) than called me stupid and ask me do I understand english that's where I went hold on,who do u think u r?when I asked him for his name and surname so I can make official complain he said "you don't need to know my name" and he cut me off.
if not for me feeling sorry for the driver who was really polite and sweet I would not be bothered.
as I didnt have any cash I took money from piggy bank and payed him extra for the hussle but I will never use this company again.”
“Asked for pickup at 7pm they were 10mins late, when it arrived the interior was filthy. Do you ever check them? On the plus side the driver was courteous though and not a bad driver, wouldn't use or recommended them due to the state of their cars. Clean up your act.”
“I have never had a good experience with this company. Drivers arrive late, drivers are incredibly rude, cabs are filthy. Having used a taxi service near my parent's home this weekend, I am reminded that cabs don't need to be as awful as Sky Taxis Milton Keynes. Unfortunately, other local firms are just as bad. There is a real opportunity for a decent operator to set up a new taxi service in Milton Keynes - the standard of competition is so low, that they would have no problem getting work.”
