Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

“The shipping company shipped it to the wrong address and I had to go to Linwood Kansas to pick it up , the engine set for a few days on the side of the road lucky the guy at the address seen my number on the box and called me and gave me his address, So that’s how the story goes , the address was no where close to my house , then Tuesday trucking company calls me and ask if the engine was delivered to my address I told them no ,! And I told them what they did”

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Posted 1 year ago

Dear Scott, Thank you so much for your 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We also want to sincerely apologize for the inconvenience caused in regards to the shipping mishap. We understand how frustrating it can be when an item is sent to the wrong address. We are glad to hear that the person at the wrong address noticed your contact information on the box and was able to get in touch with you. We appreciate your patience and understanding during this unfortunate situation. Once again, thank you for choosing Small Engine Warehouse and for your kind words. We truly appreciate your business and look forward to serving you again. Best regards

Posted 1 year ago

“Great customer service. Received item sooner than expected.”

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Posted 1 year ago

Thank you so much, Ervin, for giving Small Engine Warehouse a wonderful 5-star rating! We truly appreciate your feedback and are thrilled that you had such a great experience with us. It's fantastic to hear that our customer service exceeded your expectations and that you received your item sooner than anticipated. We always strive to provide excellent service and prompt delivery, so it's awesome to know that we succeeded in doing so for you. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to assisting you with any future needs you may have!

Posted 1 year ago

“Had a package delivered to our door in Canada. From ordering to shipping went 100% smoothly.”

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Posted 1 year ago

Dear Darlene, Thank you so much for your exceptional 5-star rating of Small Engine Warehouse! We are thrilled to hear that your experience with us was nothing short of perfect. We greatly appreciate your kind words and are delighted to know that from ordering to shipping, everything went 100% smoothly for you. It's always our top priority to ensure a seamless and hassle-free experience for our valued customers like yourself. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are here to provide you with the best possible service. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 1 year ago

“engine was competitively priced, well packaged and arrived In a timely manner. Thank you!”

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Posted 1 year ago

Dear Jim, Thank you so much for taking the time to leave us a 5-star rating! We really appreciate your support and are thrilled to hear that you had a great experience with Small Engine Warehouse. Your kind words mean a lot to us. We are delighted to know that the engine you purchased was competitively priced, well-packaged, and arrived in a timely manner. Your satisfaction is our priority, and we are glad that we could meet your expectations. Once again, thank you for choosing Small Engine Warehouse. We are truly grateful for your trust in our products and services. If you ever need any assistance in the future, please don't hesitate to reach out to us. Best regards

Posted 1 year ago

“Fast delivery, best price and worked perfectly for my application.”

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Posted 1 year ago

Thank you so much, Russell, for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your positive feedback. We are thrilled to hear that you found our service to be fast and efficient, and that our pricing was the best. It's even better to know that the product worked perfectly for your application. Your satisfaction is our top priority, and we are grateful for your support. If there is anything else we can assist you with in the future, please feel free to reach out. Thanks again, and we hope to serve you again soon!

Posted 1 year ago

“Received my new 15hp briggs very quickly and in Great Shape. After installing, I was very happy with the upgrade from a 12.5 to 15hp. The extra hp is Great. The only issue I had was I needed a new ignition switch to accommodate the carburetor solenoid and wire it. It wasn't difficult at all. Over all I am Very Please with Small Engine Warehouse and the Briggs and Stratton..”

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Posted 1 year ago

Dear Dorsey, Thank you so much for taking the time to leave us a wonderful 5-star rating for Small Engine Warehouse. We greatly appreciate your feedback. We are thrilled to hear that you received your new 15hp Briggs engine promptly and in excellent condition. It's fantastic to know that the upgrade from a 12.5hp to 15hp has exceeded your expectations and that the extra horsepower is serving you well. We apologize for the inconvenience you experienced with the ignition switch and the need for a new one to accommodate the carburetor solenoid. However, we're glad to learn that it wasn't a challenging task for you. Our team is always here to assist you in finding the right parts and providing any necessary guidance. Overall, we are delighted to have met your expectations with both Small Engine Warehouse and the Briggs and Stratton engine. We value your support and look forward to serving you again in the future. Best regards

Posted 1 year ago

“Engine was a direct replacement for my Gravely ZT HD52. Took about 2 hours. Runs good. Have not put much of a load on it. Just want to get it a little broke in first. Thanks Rob.”

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Posted 1 year ago

Dear James, We would like to express our sincere gratitude for your outstanding 5-star rating and review of Small Engine Warehouse! Your satisfaction is our top priority, and we are delighted to hear that our engine served as a direct replacement for your Gravely ZT HD52. We appreciate your patience during the installation process, and we are thrilled to know that it only took approximately 2 hours. It's wonderful to hear that your new engine is running smoothly, even though you haven't put it under a heavy load yet. Giving it a chance to break in gradually is a wise approach. Once again, thank you for choosing Small Engine Warehouse for your replacement engine needs. If you have any further questions or require any assistance in the future, please do not hesitate to reach out. Best regards

Posted 1 year ago

“Product was exactly as advirtised. Shipping was very fast with delivery in 2 working days at no extra cost. The only technical question was answered quickly, correctly and in a very courtius manner. SEW was not the most inexpensive place to buy but was without a doubt the best! I'll be back and recomend them to anyone! Phillip Winkler”

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Posted 1 year ago

Dear Phillip, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. We are thrilled to hear that you found our product to be exactly as advertised and that our shipping was prompt and hassle-free. Providing exceptional service and timely delivery is one of our top priorities. We are also glad to hear that your technical question was promptly answered with accuracy and courtesy. Our dedicated team is always here to assist you with any inquiries you may have. Your recommendation means the world to us, and we are honored to be considered the best in your eyes. We value your satisfaction above all else and will continue to work hard to exceed your expectations. Thank you once again for choosing Small Engine Warehouse, and we look forward to serving you again in the future! Best regards

Posted 1 year ago

“Awesome price fast shipping. Packaged very well. Hope I don’t have to but would buy from again.”

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Posted 1 year ago

Dear Nathan, Thank you so much for taking the time to leave us a 5-star rating for Small Engine Warehouse. Your kind words and positive feedback are greatly appreciated! We are thrilled to hear that you found our prices to be awesome and that the shipping was fast. Our team always strives to ensure that our packages are well-packaged and arrive safely to our customers. We sincerely hope that you won't encounter any issues, but rest assured that should you need anything in the future, we will be more than happy to assist you. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again! Best regards

Posted 1 year ago

“they are very knowledgable and helpfull. great prices and speedy delivery. was very satisfied .”

Helpful Report

Posted 1 year ago

Dear Dan, Thank you so much for giving Small Engine Warehouse a stellar 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were very satisfied with our service. It's fantastic to know that our knowledgeable and helpful team, along with our great prices and speedy delivery, made a lasting impression on you. Your support means a lot to us, and we are here to assist you whenever you need us. If there's anything else we can do for you, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Thank you once again! Warm regards

Posted 1 year ago

“Great prices, fast shipping, nice staff”

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Posted 1 year ago

Dear Candace, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and support. It is great to hear that you had a positive experience with us. We constantly strive to provide excellent service to our customers, and your kind words reaffirm the hard work we put in every day. Great prices, fast shipping, and a nice staff are essential elements of our commitment to delivering the best possible service. Once again, thank you for your high rating and for taking the time to share your satisfaction. We look forward to serving you again! Best regards

Posted 1 year ago

“You did not send me an owners manual with that motor. If you could, please send me an owners manual to that motor. It would be very much appreciated to 125 Chariot Way, Pearcy 71964 thank you”

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Posted 1 year ago

Dear Steve, Thank you so much for providing us with your valuable feedback about Small Engine Warehouse. We appreciate your time and consideration in sharing your thoughts with us. The owner manual is now downloadable from the sales order and receipt that are emailed to you when you place the order and when the order ships to you. I did email you a copy of the owner's manual on 3/1/2024 and I also printed a copy out and mailed it to you in the mail as well. Please know that we are always here to assist you whenever you need any further help or have any questions. You can reach out to us through our customer support line, and our friendly team will be more than happy to assist you. Once again, thank you for choosing Small Engine Warehouse. We truly value your continued support. Warmest regards

Posted 1 year ago

“Very good place to work with, great prices , shipping, and cusyomer service.”

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Posted 1 year ago

Dear Douglas, Thank you so much for your five-star rating and positive review of Small Engine Warehouse! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our place very good to work with, with great prices, shipping, and customer service. We pride ourselves on delivering top-notch service to our valued customers, and we are glad to know that we have met your expectations. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the same level of excellence. Once again, thank you for choosing Small Engine Warehouse. We truly value your support and look forward to serving you again in the future. Best regards

Posted 1 year ago

“Engines were way too dirty. Had to clean them or customers would have been asking questions. One of them the cover was bent on it and hitting the flywheel. But over all I was satisfied.”

Helpful Report

Posted 1 year ago

Dear Thomas, Thank you for your 4-star rating and for taking the time to share your feedback about Small Engine Warehouse. We appreciate your honesty and are glad to hear that, overall, you were satisfied with your experience. We apologize for the inconvenience caused by the dirty engines and the bent cover issue. Your input helps us improve and ensure that we provide better products to our valued customers. Thomas, I looked up your order and see that you signed for the order with R&L with no damage reported. Please before signing for any shipment look over the engines thoroughly to ensure no damage has happened, if something small like that has happened, you can sign for it and notate damage on the receipt, or you could have just simply called us and let us know and we could have taken care of that for you by sending you a part after asking for the necessary photos from you. That is what we are here for to help you have the very BEST experience with us for you and your customer! Please never hesitate to give us a call at 1-800-321-6725. We will always try to make things right for you. Thank you again for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards

Posted 1 year ago

“Very professional and willing to explain any question I asked .This is where i will come back to. Great people”

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Posted 1 year ago

Dear Jerry, Thank you so much for taking the time to rate Small Engine Warehouse with five stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We pride ourselves on being very professional and always willing to answer any questions our customers may have. It is fantastic to know that our efforts were acknowledged and that we could provide you with great service. Rest assured that we will continue to strive for excellence, and we look forward to serving you again in the future. Thank you for choosing Small Engine Warehouse as your go-to place. We value your loyalty and cannot express how grateful we are for your kind words. Sincerely

Posted 1 year ago

“Rob was very helpful and knowledgeable about the products”

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Posted 1 year ago

Dear Sandy, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We are absolutely thrilled that you had such a positive experience with us. We would also like to extend our gratitude for your kind words about Rob. He is truly an asset to our team and we are delighted to hear that he was able to help you and provide knowledgeable assistance regarding our products. Once again, thank you for choosing Small Engine Warehouse. We truly appreciate your support and we look forward to serving you again in the future. Best regards

Posted 1 year ago

“Great prices Shipped promptly and correctly”

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Posted 1 year ago

Dear Jeff, Thank you so much for taking the time to leave such a positive review and giving Small Engine Warehouse a 5-star rating! We greatly appreciate your support and feedback. We're thrilled to hear that you found our prices to be great and that your order was shipped promptly and correctly. Providing competitive prices and ensuring accurate and timely shipments are indeed top priorities for us. If you have any further needs or questions, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best regards

Posted 1 year ago

“The sales person was very helpful, thoughtful, knowledgeable, and considerate in helping me find the correct engine and delivery methods for my needs. He is a real professional, and a nice person on top of it. Very polite and thorough. A pleasure to do business with. Note: I haven’t opened the box yet, but it doesn’t look damaged and is in good shape, so not sure what condition the engine is in. I accidentally checked the no damage box and couldn’t change it.”

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Posted 1 year ago

Thank you so much, Jon, for your fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that our salesperson provided you with excellent assistance in finding the right engine and delivery methods for your needs. We take pride in employing knowledgeable professionals who prioritize customer satisfaction. We are delighted to have had the opportunity to serve you, and we look forward to your continued satisfaction. Thank you for choosing Small Engine Warehouse!

Posted 1 year ago

“Order engine for a lawn mower and had it within 3 days. Good and fast service”

Helpful Report

Posted 1 year ago

Dear Robert, Thank you so much for awarding us with a stellar 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with Small Engine Warehouse. Your satisfaction is our utmost priority, and we are delighted to have met your expectations. Furthermore, we are glad that we could provide you with a seamless ordering experience, allowing you to receive the engine for your lawn mower within just 3 days. Our team works diligently to ensure prompt and efficient service, and it's a joy to see that our efforts paid off. Once again, thank you for choosing Small Engine Warehouse. We value your business and look forward to serving you in the future. Best regards

Posted 1 year ago

“Engine arrived and I installed it again it starts and runs very well.”

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Posted 1 year ago

Dear Kelly, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with your recent purchase. We also wanted to express our gratitude for the positive feedback you left about the engine's performance. It is fantastic to know that the engine arrived safely and that you were able to install it without any issues. We take pride in delivering high-quality products that start and run smoothly, and your comment reaffirms our commitment to excellence. Thank you once again for taking the time to share your experience with us. We look forward to serving you again in the future! Best regards

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews