“it arrived on time and in good condition. I haven't installed it yet. My only complain is that there was no manual included and there weren't any stickers on the engine indicating what engine it is. just a bare engine”
Thanks for the review, Ronald. We’re glad your engine arrived quickly and in good condition. I’ve emailed your invoice and Owner’s Manual, and the manual is also available for download on our website.
Apologies for any confusion about the appearance—the engine should look exactly like the one shown here: https://www.smallenginewarehouse.com/14d932-0110?searchid=1173532&search_query=14D932-0110
. I included a photo in the email for reference.
Thank you again, and please reach out if you need anything further.
Thanks for the great review, Norb! We’re happy you found the part you needed and that everything—from checkout to shipping—went smoothly. We appreciate your business and hope to help you again soon.
“I was unable to use the website to track the shipment. Speed in delivery was good and the new motor runs great. Will use the Small Engine Warehouse again if I need to.”
Thanks so much for the review, Dale. We’re glad the delivery was fast and the motor runs great. Sorry about the confusion on tracking your shipment, but for future reference, once your engine ships we email you your invoice which contains a link for your tracking information. We appreciate your business and look forward to serving you again.
Thanks so much for the awesome review! We’re glad you enjoyed the products, prices, and fast shipping. We appreciate your support and look forward to serving you again.
Jimmy, we’re truly sorry to hear that parts were missing and you only received the body. That isn’t acceptable, and we want to make this right for you. Thank you for bringing this to our attention. We’ll do everything we can to fix it promptly.
Thanks so much for the awesome review, Roger! We're glad to hear everything went smoothly from ordering to delivery. We appreciate your kind words and look forward to serving you again.
Thanks so much for the great review, Barry! We’re glad to hear the engine fit without modification and is running well. If you need anything else, just give us a shout.
“I bought a 6.5hp Briggs & Stratton Professional Series Engine, Horizontal 3/4x2-27/64 Shaft, Recoil Start
Briggs & Stratton 2-Year Manufacturer's Warranty. A little over a year ago. When I installed it it started right up. I used for about 30 min. Then it sat for 3 months. Then it wouldn't start. Turns out the float was stuck. Then I ran it again for about 30 min. It had a miss in it then. Then it sat again over the winter. when I tried to start it it wouldn't run. Pretty sure the float was stuck again. I hit with my dead blow mallet a couple of times then it started but still had that miss. So I'm not happy about this motor. I guess I have a 2 year warranty.”
“The repower kit for my 318 John Deere garden tractor arrived a head of schedule with good communication on delivery time. The kit is complete and fits well in the tractor. The instructions could be a little more informative to benefit first timers though.”
Thanks so much for the awesome review, Paul! We’re glad to hear your repower kit showed up early and fits great in your John Deere tractor. We really appreciate your note about the instructions — feedback like yours helps us get better!
Thank you for the great review! We’re so glad to hear your engine started right up and that our team could provide a great experience. We appreciate your support!
Thank you for the fantastic review, Charlie! We’re thrilled to hear you had a great experience and that your order arrived quickly. Your support means the world to us!
Thanks so much for your review, Rich! We’re happy to hear that ordering online was easy and that you liked our competitive prices. Your support means a lot to us!
Thanks so much for the great review! We’re thrilled your order arrived quickly. We do our best to get products to our customers fast, and we really appreciate your support.
“My dad ordered a new motor for his lawn mower (he is older and does not use computers so I placed the order on his behalf). Initially he thought it was a bad motor and tried to call the company. It took a few days of kind of back and forth, but eventually they were able to talk to my dad and help him figure out what he wasn't doing right. Motor works great and they were very helpful. My only complaint is that my dad called and left them a message on the first day the motor arrived and instead of calling him back they emailed me. If they had just returned his call with a call in the first place it could have saved us days of back and forth.”
Thank you for sharing your experience. We’re pleased to hear your dad’s motor is working well, and we appreciate your feedback regarding communication. We’ll take it to heart as we continue improving our service. Your patience and support mean a great deal to us.
