Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,480 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a discontinued B&S SnowKing 1650 (420cc) via Walmart for a snowblower re-power. Price was excellent, came a week earlier than promised and packaging was first rate. Clearly new and as advertised. Started right up and runs strong. One star off since there was no documentation and no drawings for mounting/ shaft height etc. avail from B&S website (hours of searching). Had to measure to get mounted and select new belts.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful review! We're delighted to hear that your B&S SnowKing 1650 arrived ahead of schedule and that you found the packaging to be top-notch. We understand how important it is to have all the necessary documentation, and we appreciate your feedback regarding the lack of drawings. Your insights are invaluable as we continue to improve our services. If you have any further questions or need assistance in the future, please feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 month ago

“Description doesn't include shaft diameter or length otherwise I would have given it a 5.”

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Posted 2 months ago

Thank you for your valuable feedback, William! We're glad to hear that you found the engine to be a good match for your needs. We appreciate your comment about the shaft diameter and length not being included in the description, and we will certainly take that into consideration for future product listings. If you have any further questions or need assistance, please feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 month ago

“I did a review of your Company in error, and Robin contacted me right away & we realized I was reviewing the wrong Company. I appreciate her prompt service. Thank you S. Murphy”

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Posted 2 months ago

I have emailed you, if you could please respond or give us a call at 1-800-321-6725. Thank you

Posted 2 months ago

Thank you so much Sheri, it was wonderful to talk to you today! I hope you have a wonderful weekend!

Posted 2 months ago

“This engine was a direct replacement in my application as advertised. Started immediately and ran perfectly. Very happy.”

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Posted 2 months ago

Thank you for your excellent review, William! We're thrilled to hear that the engine was a perfect match for your application and that it started right up. It's always our goal to ensure that our products deliver great performance. If you need anything else in the future, don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“Extremely helpful and knowledgeable staff, will help you anyway they can. Prompt replies to emails and questions, nice to be able to talk with a person instead of a automated answering service.”

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Posted 2 months ago

Thank you for your wonderful review, Andy! We're so glad to hear that our staff could assist you and provide the personal touch we strive for. It's great to know you appreciated the prompt replies and support. Your feedback means a lot to us! If you ever need anything else, please don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“These guys are great. Respond well to questions. I would encourage you to contact them if your machine is not listed in the drop down box. I repowered a Badboy Mower They had almost everything I needed. They are professional at every turn.”

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Posted 2 months ago

Thank you for your amazing review! We’re thrilled to hear that you found our team responsive and professional. It’s great that we could help you with your Bad Boy Mower project! Your feedback is much appreciated, and we're always here to assist with any questions you may have. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“Very satisfied. Item shipped quickly and arrived in excellent condition. My husband has installed the motor on our riding mower and it’s running nice and smooth. Definitely recommend!”

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Posted 2 months ago

Thank you for your fantastic review, Jerry! We're so happy to hear that your order arrived quickly and in excellent condition. It’s wonderful that the motor is working smoothly on your riding mower. Your recommendation means a lot to us! If you ever need assistance in the future, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“I ordered a engine kit for my 318 john deere Shipping was very fast and the install was a breeze with the instructions and their attention to detail the way the kit is set up Everything bolted right in and the wiring was perfect. I am very pleased”

Helpful Report

Posted 2 months ago

Thank you for the fantastic review, Michael! We're thrilled to hear that the engine kit for your John Deere went in smoothly and that you found the instructions clear and helpful. It’s great to know that everything bolted right in and the wiring met your expectations. Your satisfaction is our top priority, and we appreciate your kind words! If you need anything else, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“If you want a great engine to replace a tired old engine in a John Deere 318, you cant go wrong with the Small Engine Warehouse Vanguard 23 HP Engine Kit. The installation is a breeze and just about as plug and play as you can get. The kit comes with all you need plus good instructions too. If you have an original Tractor, the engine kit will not require any modifications. My salesperson "Seth" was very helpful. I never needed to contact customer support on the installation it was that easy.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear that you found the Vanguard 23 HP Engine Kit to be a great fit for your John Deere 318 and that the installation process was so straightforward. It's wonderful to know that Seth was able to assist you effectively. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“When it became apparent that my first order was lost in the maze of USPS they stepped up and shipped a replacement order VIA UPS, which was delivered in a timely fashion. I appreciate the follow up phone and email messages.”

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Posted 2 months ago

Thank you for your excellent review, Gary! We’re glad to hear that we could resolve the issue with your order promptly and that the follow-up communications were helpful. Your satisfaction is important to us, and we truly appreciate your kind words. If you need any further assistance, please feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“I would like to start off with the ease of the website and selecting the right motor. I got it paid for and the shipping was very fast. Upon receiving the engine it was packed very well no damage and the engine is exactly what I ordered.”

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Posted 2 months ago

Thank you for your fantastic review, Matt! We're delighted to hear that you found our website easy to navigate and that your order arrived quickly and in perfect condition. Your satisfaction is what drives us, and we truly appreciate your feedback! If you have any questions or need assistance in the future, don't hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“Thank you very much!”

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Posted 3 months ago

Thank you for your kind words, Kevin! We're thrilled to hear that you had a positive experience with us. Your satisfaction is invaluable to us, and we appreciate you taking the time to share your thoughts! If you need anything else in the future, don’t hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“It came in good condition”

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Posted 3 months ago

Thank you for your review, Gene! We're pleased to hear that your order arrived in good condition. It's always our goal to ensure that our customers receive their products safely. If you have any questions or need assistance down the road, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“Good price and fast delivery thank you”

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Posted 3 months ago

Thank you for your awesome review, Gonzalo! We're so glad to hear that you found our prices competitive and that your delivery was quick. Your satisfaction means the world to us, and we truly appreciate your feedback! If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 2 months ago

“Just installed the new motor and all is well! Thank you!!”

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Posted 3 months ago

Thank you for your wonderful review, Pat! We're so glad to hear that the new motor installation went smoothly for you. Your satisfaction is our priority, and we truly appreciate your thanks! If you need anything else in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“Was easy to find what I eas looking for and devlivey was perfect”

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Posted 4 months ago

Thank you for your review, Sonny! We’re happy to hear that you found exactly what you were looking for easily and that the delivery was spot on! Your satisfaction is our goal, and we appreciate your kind words! If you ever need assistance in the future, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“Very good motor & service”

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Posted 4 months ago

Thank you so much for your review! We're thrilled to hear that you’re satisfied with both the motor and our service! Your feedback means a lot to us and If you have any questions or need assistance down the line, feel free to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 4 months ago

“Very good company”

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Posted 5 months ago

Thank you so much, Steven! Your positive feedback means a lot! Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Good price, fast shipping. What’s not to like?”

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Posted 5 months ago

Thank you for your review! We love to hear that you found our prices great and enjoyed the fast shipping! Your satisfaction is our top priority, and we appreciate your support! If you need anything else, don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“When ordering a part for the motor I had bought a few years earlier I had received an email with a quote. When I responded to the ordered I received a 2nd email with a different shipping charge. I responded the the email asking for the first quoted pricing with no response. A week later I called to find out why I haven't received the part or an email with a tracking number. The response was that the order was canceled. I was not pleased. The person on the phone had straightened the problem out accept for the fact I was still charged the wrong amount for shipping. I will not accept the fact that I was quoted I price and billed for another. This is not acceptable.”

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Posted 5 months ago

Small Engine Warehouse is rated 4.8 based on 1,480 reviews