Dear John, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
It is heartwarming to know that our team's commitment to being courteous, kind, and very helpful has resonated with you. We always strive to go above and beyond in assisting our customers, and your kind words serve as a great motivation for us to continue delivering exceptional service.
Once again, thank you for choosing Small Engine Warehouse, and please don't hesitate to reach out if you ever need any further assistance. We are here for you!
Warm regards
Dear Charles, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you are very satisfied with your recent purchase. We're glad to know that the engine is working great for you.
If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!
Best regards
“SEW sent me a new engine at a great price and it arrived quickly. After ordering online, I clicked on the box offering the Owner's Manual. The response was statement, "Page not found".
The engine replaces a 20 year old with a 13/16" diameter shaft. The new engine's shaft is 7/8". My bad for not doing my homework. I called to get the correct pulley & sleeve. Told I'd get a call back later that day, but must have slipped through the cracks. No big deal, just had to go elsewhere. I recommend highly, just do homework in advance.”
Dear Paul, Thank you for your 4-star rating of Small Engine Warehouse! We appreciate your support and are happy to hear that the new engine you ordered arrived quickly and at a great price. We apologize for the inconvenience you experienced when trying to access the Owner's Manual online. We have taken note of this issue and it has been resolved. I have also emailed you a copy of the Owner's Manual.
Additionally, we understand that the engine shaft size did not match your requirements, and we apologize for any confusion caused. We strive to provide accurate product information, and we appreciate your understanding in this situation. We regret that the follow-up call you were expecting did not occur, and we apologize for any inconvenience caused.
Thank you for recommending us highly and for your understanding. We value your feedback and will continue to improve our services. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards
“quick delivery, we replaced a JD Gator / Kawaski engine with Small engine warehouse Vanguard replacement. It fit and changed out very easily. nicely done!”
Dear Greg, Thank you so much for your fantastic 5-star review of Small Engine Warehouse! We sincerely appreciate your feedback and are thrilled to hear about your positive experience.
We are delighted to know that you found our delivery service to be quick and efficient. Our team strives to ensure prompt delivery so that our customers can receive their orders in a timely manner.
Moreover, we are glad that our Vanguard replacement engine was a perfect fit for your JD Gator/Kawasaki engine. We take great pride in providing high-quality products that meet our customers' needs effortlessly. It's wonderful to hear that the engine change-out went smoothly for you.
Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your experience. We truly appreciate your business, and if you have any further questions or need assistance in the future, please feel free to reach out to us.
Wishing you continued satisfaction with your replacement engine!
Warm regards
Dear Thomas, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and feedback. We are thrilled to hear that you had a great experience with our team, especially with our remarkable customer service representative, Seth. He always goes above and beyond to make sure our customers are satisfied and provided with the right parts.
We are grateful for your support and hope to serve you again in the future.
Best regards
Dear John, Thank you so much for taking the time to give us a 5-star rating! We genuinely appreciate your kind words and feedback regarding your experience with Small Engine Warehouse.
We are thrilled to hear that you are very happy with the service you received. Our team strives to provide excellent customer service, and it is gratifying to know that our efforts have made a positive impact. We take pride in being helpful and professional throughout the process.
Additionally, we are delighted that your parts were delivered on time and in perfect condition. Ensuring that our customers receive their orders in great shape and within the expected timeframe is something we always aim for.
Thank you once again for your support and for choosing Small Engine Warehouse. We look forward to serving you in the future.
Best regards
“I wanted a spare belt that came with the replacement engine I bought for my John Deere. The associate looked up what I needed and sent me the information. I have one now in case I need it and have the information in case I need another. Easy to work with”
Dear Michael, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and recognition of our service.
We are glad to hear that our associate provided you with the information you needed for a spare belt for your John Deere replacement engine. It is great to know that you now have a spare belt on hand and the necessary information for future use. We strive to make things easy for our customers, and your satisfaction is our ultimate goal.
Once again, thank you for your wonderful rating and for choosing Small Engine Warehouse. We truly value your business and look forward to assisting you with any future needs.
Best regards
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support.
We are delighted to hear that your experience with us exceeded your expectations and that your purchase went very smoothly. Chris, our team member, is indeed incredibly knowledgeable about our product line and options, ensuring that you made an informed decision.
Moreover, we are thrilled to know that our delivery and completion process met your satisfaction. The entire team has worked hard to provide a seamless and efficient service, and your feedback reassures us that we are on the right track.
Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your wonderful feedback. We look forward to serving you in the future!
Best regards
“I ordered some hard to find parts from Small Engine Warehouse. Very disappointed when I opened the box. The air filter looked used! Stained and brittle around edges.
Immediately called and was put through to Amy in Customer Service. She sent me a link so I could send pictures for their team to evaluate.
They did not have another one in stock and did not know when one would be available.
End result: SEH gave me a refund for entire order, which included shipping and small spring! Couldn’t ask for better response.
Only reason I couldn’t give 5-stars was I don’t think the used filter should have been shipped to begin with.
I do think customer service is outstanding!
Paul”
Dear Paul, Thank you so much for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and are glad to hear that you found our customer service to be outstanding.
We sincerely apologize for the disappointment you experienced with the air filter you received. We understand how frustrating it can be to receive a used and damaged part, and we appreciate you bringing this to our attention. Rest assured that we will take your feedback into account and work on improving our quality control processes to prevent such incidents from happening in the future.
We are glad that Amy in our Customer Service team was able to assist you promptly and provided a solution by issuing a full refund for your entire order, including shipping and the small spring. We aim to put our customers' satisfaction as our top priority, and it's great to hear that we were able to resolve the issue to your satisfaction.
Once again, thank you for your valuable review and for choosing Small Engine Warehouse. We hope to have the opportunity to serve you better in the future and earn that 5-star rating.
Best regards
“I contacted a technician who was very helpful in verifying the replacement engine I needed for my mower. I ordered the engine online and received it 2 days later. The product was exactly as ordered and installed perfectly. Excellent service”
Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and are glad to hear that you had an excellent experience with our service.
We are delighted that our technician was able to assist you in identifying the correct replacement engine for your mower. Our team goes the extra mile to ensure that you receive expert guidance and support throughout the purchasing process.
We are also thrilled to hear that your engine arrived promptly and was exactly as ordered. It's always a pleasure for us to provide our customers with the products they need in a timely manner. We take pride in our attention to detail and strive to deliver only the best.
Thank you once again for your wonderful feedback. It means a lot to us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We'll be more than happy to assist you.
Best regards
Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your positive feedback about your experience with Small Engine Warehouse.
We're thrilled to hear that you found our sales reps to be professional, knowledgeable, and efficient. Our team works hard to ensure that our customers receive the best service possible. It's also great to know that the part you received was correct and that we were able to deliver it to you in just a few days.
Thank you once again for choosing Small Engine Warehouse. We truly value your support and look forward to serving you in the future.
Best regards
Dear Doug,Thank you so much for leaving us a fantastic 5-star rating! We greatly appreciate your kind words and positive feedback about Small Engine Warehouse.
We're thrilled to hear that you were satisfied with our service and that the shipping was exceptionally fast. It's always our priority to offer efficient and reliable service to our valued customers. We're also glad that you found our price to be great and satisfactory.
Once again, thank you for choosing Small Engine Warehouse. We truly value your business and look forward to serving you again in the future.
Best regards
Dear Randall, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
We are extremely delighted to know that the item was shipped as promised and arrived exactly when expected. At Small Engine Warehouse, we strive to provide excellent customer service and ensure that our customers receive their orders in a timely manner.
Your kind words are truly encouraging, and we are honored to have earned your trust and loyalty. We look forward to serving you again in the future and providing you with the same exceptional experience.
Thanks again, and have a fantastic day!
Warm regards
Dear Joe, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are delighted to hear that you had such a positive experience with us.
We are thrilled that the motor you ordered on Friday arrived promptly on Tuesday morning. Our team is dedicated to providing quick and professional service, and it's fantastic to know that we exceeded your expectations. We strive to do a great job in every aspect of our business.
Once again, thank you for taking the time to share your feedback. We value your support and look forward to serving you again in the future.
Best regards
Dear Nash, Thank you so much for your recent 5-star rating for Small Engine Warehouse! We greatly appreciate your positive feedback and are thrilled to hear about your excellent experience doing business with us. It means a lot to us that we were able to provide you with the exact product you needed and promptly ship it to you.
At Small Engine Warehouse, customer satisfaction is our top priority, and your feedback helps us continually strive to meet and exceed our customers' expectations. Should you have any further needs or inquiries in the future, please don't hesitate to reach out. We look forward to serving you again and hope to continue providing you with exceptional service.
Thank you once again for your support and for choosing Small Engine Warehouse!
Best regards
Dear Thomas, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us.
We pride ourselves on providing excellent service and ensuring that our customers find the right parts they need. It's wonderful to know that Scottie was able to assist you in finding the perfect parts for your needs.
Once again, thank you for your kind words and for choosing Small Engine Warehouse. We hope to serve you again in the future!
Best regards
Dear Gary, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We greatly appreciate your support and are thrilled to hear that your experience with us was excellent. Worked out great. Thanks for choosing Small Engine Warehouse!
Best regards,
Dear Russel, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your positive feedback about Small Engine Warehouse.
We are thrilled to hear that you found our service to be great and that Dustin was very helpful in assisting you. It's wonderful to know that the engine you purchased fits perfectly on your log splitter and is working great for you. We are glad that we could provide you with the right product to meet your needs.
Thank you once again for choosing Small Engine Warehouse. We truly value your business and look forward to serving you in the future.
Best Regards
