Thank you so much for taking the time to rate us and share your experience with Small Engine Warehouse! We truly appreciate your 4-star rating and the feedback you provided.
We are delighted to hear that our product line has impressed you. We take great pride in offering high-quality products that meet our customers' expectations. Your appreciation serves as a motivation for us to continue delivering great products and service.
Additionally, we understand that shipping costs can sometimes be a concern. We constantly evaluate our shipping options to ensure the best balance between cost and speed. We apologize if our pricing was higher than expected, and we will take your feedback into consideration to improve our shipping solutions.
Once again, we sincerely appreciate your feedback and for choosing Small Engine Warehouse. We are always here to assist you and provide the best customer experience possible.
Thank you and warm regards
“Purchased a 25hp Briggs v-twin.
Small engine warehouse is a great source for small engines. The customer service was very informative when I ordered the engine. They shipped the engine right away and I received it in two days. Great experience.
The only thing I would recommend is replace the factory oil drain tube with one that’s more reliable. Plastic parts are prone to failure.
I would definitely use and recommend Small engine Warehouse.”
Dear Chuck, Thank you so much for your 5-star rating of Small Engine Warehouse! We are thrilled to hear about your positive experience purchasing a 25hp Briggs v-twin engine from us.
We are proud to be a trusted source for small engines, and it is great to know that you found our customer service to be informative. We strive to provide top-notch service to all our customers.
Additionally, we are delighted that you received your engine promptly, within just two days of ordering. We understand the importance of quick and efficient shipping.
Thank you for your feedback regarding the factory oil drain tube. We appreciate your suggestion to replace it with a more reliable option. Customer feedback is invaluable to us as we constantly strive to improve our products and provide an even better experience for our customers.
Once again, we sincerely thank you for choosing Small Engine Warehouse, and we truly appreciate your recommendation. Please don't hesitate to reach out if you have any further needs or inquiries. We look forward to serving you again in the future.
Best regards
Thank you, David, for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear that you had a positive experience with our service. We're also glad to hear that you were satisfied with your purchase of the Briggs & Stratton 17 HP engine. Delivering it quickly and at a very fair price is always our goal.
Thank you again for your support and for choosing Small Engine Warehouse. We look forward to serving you in the future!
Dear Jonathan, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and feedback.
We are thrilled to hear that you had a great experience with Small Engine Warehouse. Providing our customers with the right engine, combined with a great price and free shipping, is always our top priority. We value effective communication, and we are glad that it contributed to your overall satisfaction.
Once again, we appreciate your support and for choosing Small Engine Warehouse. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards
Posted 1 year ago
Dear Jonathan, Thank you so much for your phenomenal 5-star rating of Small Engine Warehouse! We greatly appreciate your support and feedback.
We're thrilled to hear that you found the right engine at a great price, with the added bonus of free shipping. Providing value to our customers is always a top priority for us. We're also glad to know that you had a positive experience with our communication throughout the process.
Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future!
Best regards
“This was my second purchase from Small Engine Warehouse and it went better than the first. Not only did it fit and run perfectly , I was also sent a copy of the wiring diagram, parts list, and owners manual. Needless to say if I need another small engine I will order it from Small Engine Warehouse. Thanks Robert”
Dear Wayne, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your loyalty as a customer.
We are thrilled to hear that your second purchase from us went even better than the first. It's great to know that the engine not only fit and ran perfectly, but you also received the wiring diagram, parts list, and owner's manual. We strive to provide exceptional service and ensure our customers have all the necessary resources.
Your trust and confidence in us mean the world, and we are honored to have earned your repeat business. Rest assured that should you ever need another small engine, we will be here to assist you promptly.
Thank you once again, Wayne, for your continued support and for choosing Small Engine Warehouse.
Best regards
“Had a few questions about replacing my old tired out engine on my Gravely 16G lawn tractor. The sales crew were very helpful. Got the replacement engine and got installed in no time. Took a little bit to figure out the tractors wiring and what wasn't need anymore. Wiring for the new engine simple and was what made that easy to decipher. Spending the money on a new engine instead of a new tractor was the right call for me.
The only negative I ran into was the engine wasn't secured in the box, and the exhaust tip punched through the box. Bending the exhaust tip lip. A pair of pliers fixed the minor bend with ease. Other than that no issues with the engine it runs strong and healthy.”
Dear Michael, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your positive feedback.
We are glad to hear that our sales crew was able to assist you with your questions regarding the replacement engine for your Gravely 16G lawn tractor. It's fantastic to know that you were able to quickly install the new engine and figure out the wiring with ease. Choosing a new engine instead of a new tractor seems to have been the right decision for you.
We apologize for the minor inconvenience you experienced with the engine not being secured in the box and the exhaust tip punching through. However, we are glad that the issue was easily fixed with a pair of pliers. We assure you that we will take your feedback into consideration and work towards improving our packaging to prevent such issues in the future.
Once again, thank you for your feedback and for choosing Small Engine Warehouse. We are delighted that the engine is running strong and healthy for you. If you have any further questions or need any assistance, please feel free to reach out to us.
Best regards
Dear Ron, Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We are glad to know that you found exactly what you needed with us. Our mission is to provide our customers with the perfect solutions, so we are delighted to have met your expectations.
Thank you again for your support and for choosing Small Engine Warehouse. We look forward to serving you in the future!
Best regards
“Seth did a great job guiding us through this purchase. Installation was quicker than anticipated. Only suggestion is to include directions to break in the motor. We found a method online but including them in the packaging would be nice.”
Dear Jerry, Thank you so much for leaving us a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse.
We would also like to extend our sincere gratitude for mentioning Seth's great job in guiding you through your purchase. We are delighted to know that the installation process went smoothly and even quicker than expected.
Once again, we truly appreciate your support and value you as our customer. If there is anything else you need or any further inquiries, please do not hesitate to reach out to us. We are always here to assist you.
Thank you for choosing Small Engine Warehouse!
Best regards
Dear Bruce, Thank you so much for giving Small Engine Warehouse a 5-star rating! We really appreciate your support. We are thrilled to hear that you think we are a great business with knowledgeable people and quality products. Your kind words mean a lot to us.
We strive to provide the best service and products to our customers, and it is truly heartwarming to know that we are doing it right. If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Once again, thank you for choosing Small Engine Warehouse and for taking the time to leave such a positive review. We value your business and hope to serve you again in the future.
Best regards
Dear Johnny, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a very good experience with us.
Should you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Warm regards
Dear Mike, Thank you so much for taking the time to rate Small Engine Warehouse with five stars! We greatly appreciate your positive feedback.
At Small Engine Warehouse, we strive to provide outstanding service to all of our customers, and we are thrilled to hear that our staff was able to deliver excellent service during your visit.
We value your business and look forward to serving you again in the future.
Best regards
“I ordered a replacement engine for a Exmark walk behind Turf tracer, Was Shipped Fast,arrived with no issues. Was a easy install, only thing was it arrived with the wrong wiring plug but easy fix,engine works great. Makes the 5th engine I've purchased from Small engine Warehouse, would recommend HIGHLY. Thanks!!!!!!!”
Dear Eric, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and the time you took to share your positive experience with us.
We are thrilled to hear that your replacement engine for the Exmark walk-behind Turf Tracer was shipped promptly and arrived without any issues. We apologize for the inconvenience caused by the wrong wiring plug, but we are pleased to know that it was an easy fix and that the engine is now working great.
Your continued trust and loyalty mean a lot to us, especially as this marks the 5th engine you have purchased from Small Engine Warehouse. We are honored to have earned your recommendation and look forward to serving you in the future.
Once again, thank you for your kind words and your support. If you ever need any further assistance, please do not hesitate to reach out.
Best regards
“Always check there first for new engines. Have had the best price and fast delivery and free shipping. Customer service has been the best Robin will respond to your email. Thanks Tom Turner”
Dear Tom Turner, Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic 5 stars! We truly appreciate your positive feedback.
We are thrilled to hear that you always turn to us first for new engines and have found the best prices, fast delivery, and free shipping. Our team at Small Engine Warehouse takes great pride in providing excellent customer service, and we're delighted to hear that Robin has been able to assist you promptly with your email inquiries.
Once again, thank you for choosing Small Engine Warehouse. We truly value your support, and we look forward to serving you again in the future.
Best regards
Dear Cliff, Thank you so much for your fantastic 5-star rating! We greatly appreciate your kind words and recommendation for Small Engine Warehouse. It brings us joy to know that you had such a positive experience with us.
We take pride in providing excellent service, quick shipping, and working closely with our customers. Your satisfaction is of utmost importance to us, and we are thrilled that we could meet your expectations.
Once again, thank you for choosing Small Engine Warehouse. We truly value your support and look forward to serving you again in the future.
Best regards
“Was a easy transaction. Knowledgeable salesman. Received the engine promptly, with no issues. Bolted right up to my mower and plug was even compatible with it, even though I changed brand of engine will buy from small engine warehouse again.”
Thank you so much, Seth, for your amazing 5-star review of Small Engine Warehouse! We sincerely appreciate your feedback and are thrilled to hear about your positive experience. We're delighted that you found the transaction to be easy and that our salesman Dustin knowledgeable. It's fantastic to know that the engine arrived promptly and without any problems. We take pride in providing high-quality engines that seamlessly fit various mowers, even when changing brands. Rest assured, we'll be here for you whenever you need us again. Thanks for choosing Small Engine Warehouse, and we look forward to serving you in the future!
“The people at SEW worked with me to correct a mistake I (we) made when ordering the engine.
I do appreciate your people's patience and willingness to help me. You could have said, well that's what you ordered, but you didn't. Thank you ever so much. Good people, good company”
Dear Owen, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and support.
We are thrilled to hear that our team at SEW was able to rectify the mistake made during your engine order. We strive to provide excellent customer service and your patience and willingness to work with us made the process smoother. We genuinely value your understanding and gratitude.
Your recognition of our team's helpfulness means the world to us. We take pride in going above and beyond to assist our customers, and we are delighted that we could meet your expectations.
Once again, thank you ever so much for your wonderful review. We are truly grateful for your trust and support. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards
“Salesman was great . Got engine to dealer quickly. But I left 3 messages in the days following and he never called me back. Hope that's not how it will be if I have issues”
Dear Richard, Thank you so much for your 4-star rating and for choosing Small Engine Warehouse. We greatly appreciate your feedback and are thrilled to hear that our salesman Dustin provided you with excellent service and delivered your engine to the dealer promptly.
We apologize for the inconvenience caused by the lack of response to your messages. We assure you that this is not reflective of our usual customer support standards. Rest assured, we are actively working on improving our communication processes to ensure timely responses in the future.
We genuinely value your satisfaction and want to assure you that our commitment to exceptional customer service extends beyond the initial sale. If you ever encounter any issues, please don't hesitate to reach out to customer service directly. We are here to help and ensure a seamless experience for you.
Thank you once again for choosing Small Engine Warehouse. We appreciate your business and look forward to serving you in the future.
Best regards
Dear Bill, Thank you so much for taking the time to rate Small Engine Warehouse with a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us.
We are pleased to inform you that your order was shipped with utmost efficiency, ensuring a swift delivery. It is great to hear that the engine you purchased is functioning perfectly and meeting your expectations.
Your satisfaction is our utmost priority, and your positive feedback only motivates us to continue providing excellent products and services. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Once again, thank you for your kind words and for choosing Small Engine Warehouse.
Best regards
