Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 733 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 733 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Smart Cover Insurance 4 star review on 6th August 2025

Priyanka Arnold

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product at a realistic price, the advisor was very helpful with no selling pressure. Would recommend and use again.”

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Posted 7 years ago

“Kevin Moore was very helpful and efficient”

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Posted 7 years ago

“Very helpful and straightforward and satisfied caller.”

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Posted 7 years ago

“Well presented and good Thanks”

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Posted 7 years ago

“Great service as expected. A+ and would highly recommend it for others to use.”

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Posted 7 years ago

“helpful and came up with good deal for my requirements thankyou”

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Posted 7 years ago

“Kevin Moore was informative and efficient in processing my application”

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Posted 7 years ago

“Very informative and understanding.”

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Posted 7 years ago

“I could not believe that I was able to have so many appliances covered for such a reasonable price. I was actually over and above for two items with my last cover. I am so glad that I found Smart Cover.”

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Posted 7 years ago

“I got a good product. For a great price.”

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Posted 7 years ago

“Efficient and informative”

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Posted 7 years ago

“they were the only insurance company to ring me up after i took out a policy with them to make sure all my details were correct.they even asked me to confirm my name and address.when i asked them to tell me my name and address then i would confirm which they did. any other company who have asked me to confirm my details have told me i must tell them my details in which i say go and **** yourselfs”

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Posted 7 years ago

“When I went to make a claim, i was told there was a 28 day after taking out policy, where I would have to pay a excess of £250. I cancelled my policy and was advised a refund would be issued. THAT WAS 3 MONTHS AGO!!! I am still waiting. I have spoken to numerous customer services who have told me, repeatedly, the refund it with finance, and even sent letters in but still no refund. Disgusting service, a company I would NEVER recommend”

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Posted 7 years ago

“I have only just taken out a policy with smart insurance. It is difficult to say how happy I am because I have had no direct dealings with the customer service team. I think if I ever need to make a claim will be the time I should review my experience. I have only rated 3 stars for that reason.”

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Posted 7 years ago

“Taken insurance out on washing machine half price of domestic and general”

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Posted 7 years ago

“Helpful/knowledgable/clear.”

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Posted 7 years ago

“Very good agent went through everything about the quote and the policy - was very helpful and knowledgeable and gave me good advice”

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Posted 7 years ago

“Pravin was polite, informative and helpful and made insuring my kitchen unites pleasurable. Jo Brown that was last year and Pravin has done the same this year. Jo Brown”

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Posted 7 years ago

“Very recommended”

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Posted 7 years ago

“The call was answered promptly. The staff was extremely helpful and answered all my questions and talked me through process.”

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Posted 7 years ago

Smart Cover Insurance is rated 4.3 based on 733 reviews