Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 732 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 732 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Twice now i had been on a call once to book myself a repair and secondly to sort out some much needed cover for some shockingly (the years have really flown by) old machines. Each time was pleasant, each time was informative and patient/understanding. Dealing with Pravin and his comrade Conner was a real pleasure (even though Conner Married me off.... )”

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Posted 6 years ago

“Straight talking no waffling on and on i knew what i was getting without having to ask questions myself”

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Posted 6 years ago

“good experience albeit the engineer forgot to visit the first time but eventually came a week later”

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Posted 6 years ago

Dear sir. I apologise for the problem you experienced with the engineer. We will investigate what happened in this instance.

Posted 6 years ago

“Good telephone conversation regarding my enquiry all avenues taken with good results”

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Posted 6 years ago

“Phone operator was very helpful and clear - policy seems very comprehensive and although not the cheapest I found I felt confident in the company and was prepared to pay a little extra.”

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Posted 6 years ago

“Your website was easy to navigate and you came up with an excellent quote but my existing insurer came back with a better deal. Sorry not to have given you mu business on this occasion.”

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Posted 6 years ago

“Helpful and organised.”

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Posted 6 years ago

“Engineer was friendly and efficient.”

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Posted 6 years ago

“Representative courteous.helpful and good at his job.”

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Posted 6 years ago

“Representative very courteous and helpful, Good at his job.”

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Posted 6 years ago

“Policy taken out for boiler cover etc 01/02/19 , have received no confirmation (email or post) despite 2 phone calls assuring me that "will get it to me immediately" .I need policy /documents confirmation a.s.a.p. Mr.M.Cox 02920211035 P/Code CF3 3JY.”

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Posted 6 years ago

Dear Mr Cox, I apologise profusely for this. I have forwarded your email to our head of Customer Services. I hope we can sort this out for you as soon as possible.

Posted 6 years ago

“Spoke with Pavin very nice chirpy man. Listens without butting in. Gave all best deals but agreed with me eventually. Thankyou for a joyful conversation.”

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Posted 6 years ago

“he cover what I wanted to know and explained clearly everything”

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Posted 6 years ago

“Very good service when I experienced a fault with my cooker. Top hob replaced without any problems although there is some forms to complete and photos to send as well as reciept of goods. Engineer was very quick and extremely helpful when asked about another issue we had with another appliance.”

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Posted 6 years ago

“it was a pleasure to do business with Pravin. he carefully and systematically sorted out my various requirements for insurance of kitchen equipment and was pleasant, friendly and helpful. it was quite a relief to get the matter sorted so well and so quickly. rosie slough”

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Posted 6 years ago

“Very good service and competitive prices. One of there agents phoned me after I left my details online. And explained everything to means gave me all the payment details. Previn the agent was very helpful.”

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Posted 6 years ago

“Only rang in to update details, but ended up with a reduced annual rate, and an additional package. Pravin's service was great and thorough and helped me save a few pounds in the process. 10 out of 10!”

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Posted 6 years ago

“Done the job fine”

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Posted 6 years ago

“Easy to use web site, quick quotes good competitive prices.”

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Posted 6 years ago

“Smart Cover staff to be commended for being helpful and friendly when I bought the cover for the second year. The price for the cover I have is one of the best. I would recommend.”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 732 reviews