Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 735 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 735 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saj gave me a good price was very polite and patient.a pleasure to talk to.”

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Posted 7 years ago

“Easy to deal with pleasant chap Pravin very helpful also Jasmine very efficient”

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Posted 7 years ago

“received good service and was able to price match the premium.”

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Posted 7 years ago

“More quicker to others”

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Posted 7 years ago

“Easy to arrange cover polite on the phone”

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Posted 7 years ago

“Saj made everything easy to understand good price”

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Posted 7 years ago

“Fantastic price.. Only just taken out but the customer service was terrific.Thank you Smart Cover”

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Posted 7 years ago

“Having only just insured with the company today I am restricted to comment on their service as yet but I did find the operative very helpful,polite and respective so all good so far.”

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Posted 7 years ago

“Very impressed with your service so far, amazed that I received a follow up call within minutes of asking for information on the internet. Pravin was most helpful and provided a competitive quotation which I accepted just waiting now for documents to arrive.”

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Posted 7 years ago

“My claim has been running for 3 weeks and I am no closer to solving my case. Also I was charged £59.99 for next day delivery but they have not bought the TV yet. And one more thing is they promiss to call me back and so far nobody has”

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Posted 7 years ago

Hello Peter, Your claim was resolved last week, please do get back to us immediately should you have any further issues.

Posted 7 years ago

“Very happy with the price I was quoted , very polite sales advisor.”

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Posted 7 years ago

“Excellent Price”

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Posted 7 years ago

“Great price good explanation of policy”

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Posted 7 years ago

“SAJ was very friendly and was all completed in 15 minutes. Great price when compared to Domestic and General.”

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Posted 7 years ago

“Saj was extremely polite and helpful and explained the cover very well. We hope to receive good service from smart cover as new customers so we can recommend you to friends.”

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Posted 7 years ago

“Very polite and explained everything”

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Posted 7 years ago

“Very helpful advisor who explained everything clearly”

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Posted 7 years ago

“Very competitive (cheapest quote) and very honest and helpful, non pushy nice call centre agent who was more interested in giving me the best priced policy, and happy to answer any questions I had, not just trying to rip me off. Company should change its policy of not providing a cash payment alternative, instead of just like for like, if and when an appliance is a write off. After all it is the client's money that has paid into the policy, so they should have a choice - Domestic & General do this. Also needs to change the far too long fangled and burocratic proceedure, of having to fill in a claim form and send it back, simply to arrange a call out for an engineer to attend for a repair. A simple phone call quoting your plan number should suffice; after all that's what you do with Domestic & General”

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Posted 7 years ago

“I had Insurance with Smart cover . When I make claim for my American style fridge and freezer which I was bought £550 two years ago. Now Smart cover telling me that I have to pay extra either £300 or £1000 for new replacement similar products. My claim cover up to £500. As i told them i can't afford that even brand new one i can bought by £500 from Argos. Then what's reson for insurance. Is kind of joke. Please don't go with Smart cover. Please talk to first about your future claim then go for insurance.”

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Posted 7 years ago

Dear Mr. Ali, We have arranged for an engineer to come to your property next week to assess the repair of your item. We will await the engineer's report. Thank you and apologies for any inconvenience caused.

Posted 7 years ago

“Quick and easy to understand the agent was polite and did what was required”

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Posted 8 years ago

Smart Cover Insurance is rated 4.3 based on 735 reviews