Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 735 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 735 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service their representative (Pravin) called back exactly as requested. He talked me through their offer and didn't take long to process all my details. Would recommend this company hopefully this service level will continue.”

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Posted 7 years ago

“I am fairly happy with this company my only worry was a phone call I received the day I took out the policy wanting proof of purchase which I don't have as the machine was brought for my daughter 3 yrs ago (by her father in law) who has since moved into a property with a machine already in it as mine was playing up and old she gave this one to me & as I've always insured mine I decided to insure this one as well, the chap that phoned me was going to ring me back in 10 minutes but didn't so thanks for this email its jogged my memory & I will now ring them”

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Posted 7 years ago

“Your representative Saj was extremely helpful, had plenty of knowledge of your products. We were able to come up with a good cover for our electrical appliances.”

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Posted 7 years ago

“Smart cover is the best insurance company iv, ever been with Its taken care of my needs and always there when i need them. Marks out of 100 is a 100 its the best i always recommend them there top notch company. They can not be faulted in any way there just the best”

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Posted 7 years ago

“Great customer service and cheaper than Domestic & General who I was with before.”

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Posted 7 years ago

“Very happy!!!!”

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Posted 7 years ago

“I had a query about my existing contract for sky box as I have received two calls from another company insisting that I had a contract with them which I disputed. The representative of Smart Cover assured me that my contract is still ongoing with Smart cover”

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Posted 7 years ago

“I'm really happy, it's cheap and I get to save some money”

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Posted 7 years ago

“Quick and easy to deal with, Pravin was really friendly and helpful. Also over 50% cheaper than my previous provider with the same benefits. Thanks guys!”

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Posted 7 years ago

“Can only give four stars as I've never had a claim , but spoke to SAJ , he was very understanding and made me a good offer for my Hootpoint gas cooker. The manufactures warranty is due to run out , and having purchased the cooker through AO .com they contacted me with a quote of nearly £8 pounds per month. But SAJ was able to quote me the same type of cover for £52 annually, .i snatched his hand off, I'm an exciting customer.if I have the misfortune to have a breakdown, then I only hope the staff are as pleasent to deal with. I'm sure five stars will be given if I have a breakdown. GStanford .”

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Posted 7 years ago

“Very clear advice on what to insure and easy progress to setting up payment system”

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Posted 7 years ago

“Because they sort everything out for u and the talk very nice to u”

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Posted 7 years ago

“Telephone calls have always been answered promptly and any queries dealt with efficiently by helpful and friendly staff”

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Posted 7 years ago

“phoned back after my original call”

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Posted 7 years ago

“Kept agreed appointment time. Worked well and cleared up.”

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Posted 7 years ago

“There stuff was very friendly and helpful and was a really good deal”

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Posted 7 years ago

“Good price and good cover”

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Posted 7 years ago

“After getting off to a poor start with my phone call obviously not being passed onto the engineer's, the second call was handled promptly and the engineers telephoned within the hour.a A service call was made within the week. The engineer was courteous, helpful and repaired the tumble dryer. Would certainly recommend taking out insurance on your white goods. Smart sure certainly took the worry away from me.”

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Posted 7 years ago

“Absolutely disgusting service. Poor communication they will try anything not to come out and repair! Never will I use them again”

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Posted 7 years ago

We do apologise that you have experienced this service, please can you provide us with your policy number so that our senior management can investigate further.

Posted 7 years ago

“Quick and clear”

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Posted 7 years ago

Smart Cover Insurance is rated 4.3 based on 735 reviews