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Smart Cover Insurance Reviews

4.3 Rating 741 Reviews
84 %
of reviewers recommend Smart Cover Insurance
Company Reviews Questions Metrics
4.3
Based on 741 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Smart Cover Insurance Reviews
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Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Lee T
Verified Buyer
“Very quick and easy to claim, I am with Smart Cover for the last 3 years.”
Helpful Report
Posted 7 years ago
Olaji
Unverified Reviewer
“Great Insurance cover available online but the premium gone by a small margin this year and when they offered a cheaper package cover more items compared to the one I had last year. Apparently just like the car Insurance Due to the high number of fraudulent claims the premium has gone up with single item cover. I must say the claims was quick and easy and repaired the Mobile phone last November without any paperwork as I was with smart cover for the last 2 years.”
Helpful Report
Posted 7 years ago
Isa
Unverified Reviewer
“1) Price difference from my British Gas quote was amazing 2) I was recommended you by StaffBenefits.co.uk as I'm an NHS employee - so I was happy that they had recommended you. 3) Your Customer Services Dept asked your Sales Team to call mer within 10 mins - they did! 4) Sales rep was a charming man and very keen to take all info from me and offered good price - 11 months paid for 12 months cover as paid up front 5) Sales Rep gave me time and was very confident in his advice. 6) I ALSO SAVED £395 from not using British Gas!!!! VERY HAPPY!!”
Helpful Report
Posted 7 years ago
Miss Shirley Roper
Verified Buyer
“Easy to complete and affordable”
Helpful Report
Posted 7 years ago
Mr Colin Castledine
Verified Buyer
“Returned my enquiry call promptly, had all the information I required and made a reasonable offer that I accepted.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Being an oap this was very good”
Helpful Report
Posted 7 years ago
Dan
Unverified Reviewer
“Great company to deal with, I would recommend smart cover to anyone else who is looking to insure their gadgets or home appliance. This is the third year I am renewing my cover with smart cover, great price and quick claim turn around.”
Helpful Report
Posted 7 years ago
Pleased to hear you're happy with the policy.
Posted 7 years ago
Anonymous
Verified Buyer
“Insuring my product which is 3 years old, old cover just ran out I’ve still got the receipt. Thanks You”
Helpful Report
Posted 7 years ago
Mrs Sumera Bibi
Verified Buyer
“Hi tamika you are a good to help but I'm happy with you but I'm not happy with your people service claim department make me really angry after five month Jasmine said the phone is can't repair just because of i did not mention to u bit of water gone in the phone when I spoken to you what did I say to You I can't even remember now what ever happen I told you phone was fell out from my hand before the full fell out from my kids and then second time with me from my hand phone is damaged you are insurance people you should cover we didn't lie to you guys as I said before My husband fill the form and I mentioned to you one of colic but you guys not understand anything I told jasmin I had a baby I was very ill my husband going backward and forward I had to C-section and he looking after kids if Little big mistake he did not mention the water his not his fault we had too much going on that time operation kids I had a new baby is too much for us and after a five month you guys saying phone cannot repair is a very very disappointed be honest I'm not happy with everything things I talk about I was happy somebody deal sometime quick my problem but this time it took five month and end of the day she said we cannot repair it before we send it back to you which is quite hurt .. I mentioned to you my friend I go very good insurance company and they very good price but now I will never recommend anybody to you guys I got big family friend ... tamika now you so need to check my dishwasher I'm not happy with the dishwasher I will send you the picture ..deal one by one after thing ... & thank you so much you chase then then jasmin rang me and told me all that and she said she going to pass the claim to the senior so I waiting for that call anyway you are brilliant you try your best but it is up to then thank you tamika ....”
Helpful Report
Posted 8 years ago
Nik Ville
Unverified Reviewer
“better deal than what British Gas is able to offer, but yet to see if the service is hood and prompt.”
Helpful Report
Posted 8 years ago
Mrs Denise Brown-McKoy
Verified Buyer
“Always repairs my appliances in quick time and cover cost are within my budget”
Helpful Report
Posted 8 years ago
Ms Sheila Lamb
Verified Buyer
“A massive saving of over £60 for 2 products washer dryer and cooker. THANKS TO YOU”
Helpful Report
Posted 8 years ago
Mr Carlos
Verified Buyer
“Mr Pravin Kataria helped me out with my request on-line for our washing machine cover. I thought I had paid twice. After that was cleared up, he sold me a joint cover to include our dish washer as well. Then I asked him about boiler & central heating cover (for which I am covered until March 2018). Mr. Pravin told me your company has a special offer for these items and, even though I am presently covered (until March 2018) I also bought cover for my boiler/central heating. So, I am quite happy about the outcome.”
Helpful Report
Posted 8 years ago
Mrs Indira Patel
Verified Buyer
“I had. Problem having conversation so I stopped the policy but Saj noticed and very kindly gave me a call and sorted out my ski insurance as well boiler cover and emergency cover for year and vey thankful to him and I am happy things got sorted out with the help of Saj”
Helpful Report
Posted 8 years ago
Mrs Marion Jolly
Verified Buyer
“Quick, polite, efficient and very helpful”
Helpful Report
Posted 8 years ago
Mrs Danielle Bosher
Verified Buyer
“He was very perlite also help me with my kitchen appliances!”
Helpful Report
Posted 8 years ago
Mr & Mrs Pavey
Verified Buyer
“i was contacted by telephone.when i said i would think about it i was not pressured.i was cotacted the naxt day by PRAVIN kataria and he took me through the full policy and it was my decision to take out the policy.i am very pleased to have your insurance and have full confidence in your policies”
Helpful Report
Posted 8 years ago
Mrs Karen Cohen
Verified Buyer
“very good service”
Helpful Report
Posted 8 years ago
Mr Noel Nardini
Verified Buyer
“Personal service provided the help required since online did not. many thanks Sergi”
Helpful Report
Posted 8 years ago
Mr & Mrs Brady
Verified Buyer
“your representative Pravin very helpful and patient.A good experience too.”
Helpful Report
Posted 8 years ago
Smart Cover Insurance is rated 4.3 based on 741 reviews
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