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Smart Cover Insurance Reviews

4.3 Rating 741 Reviews
84 %
of reviewers recommend Smart Cover Insurance
Company Reviews Questions Metrics
4.3
Based on 741 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Smart Cover Insurance Reviews
Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Mr Richard Eason
Verified Buyer
“I had a conversation with Ethan today to take out a policy to cover our appliance's he was very helpful and dealt with us in a professional manner.”
Helpful Report
Posted 7 years ago
Mr Philip Chapnan
Verified Buyer
“Cheaper than the current appliance cover I have, and during the setting up of the policy, the call taker (Saj) couldn't have been more patient or helpful”
Helpful Report
Posted 7 years ago
Mr David Fawkner
Verified Buyer
“Pavin was very helpful and professional .. A credit to your organisation !”
Helpful Report
Posted 7 years ago
Mr Joseph Sinclair
Verified Buyer
“I used the call-back service, as I personally find computers difficult so that was great for me. The operator I spoke to (Pravin) went out of his way to find out information for me, it was exceptional service and a really great price for the cover I wanted.”
Helpful Report
Posted 7 years ago
Mrs Sheila Foden
Verified Buyer
“Excellent Customer Service..its nice to have contact with someone who can answer all your questions regarding your insurance. Very helpful advisor.”
Helpful Report
Posted 7 years ago
Mr Barry Osman
Verified Buyer
“The representive I spoke to was able to answer my questions with ease, he was very knowledgable and courteous. I was able to purchase over the phone Home Emergancy Cover at a great price for 12 months which also included Annual Boiler Service. I would recommend this cover just for the price alone. Thank you for all your help.”
Helpful Report
Posted 7 years ago
Mr Stewart
Verified Buyer
“I have been with Smart Cover for four years and I have just joined for another year. I find them to be very understanding of my needs. Every one I have talked with have been first class.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“sag very helpful explained everything fully.”
Helpful Report
Posted 7 years ago
Hugh Fergusson
Verified Buyer
“I cannot rate the insurance but the experience when trying to obtain cover was excellent. I will wait to see what the the actual insurance cover is like if I’m every unfortunate enough to need their services.”
Helpful Report
Posted 7 years ago
Mr Bashdar Jalal
Verified Buyer
“yes im happy”
Helpful Report
Posted 7 years ago
Mr Abraham
Verified Buyer
“Very good customer service”
Helpful Report
Posted 7 years ago
Mrs Marina Belyakova
Verified Buyer
“Good range of service for reasonable price”
Helpful Report
Posted 7 years ago
Mr Austin
Verified Buyer
“As I,m a new customer, I cannot give a valid opinion of your insurance, but the price seems very competitive compared to my current provider, and hopefully will be arranging further multiple cover for the remainder of my appliances, in March when the existing cover expires. My answer to the initial question was solely based on the excellent customer service I received when you finally contacted me. The person who answered all my questions in a polite , friendly, and constructive manner, giving me options which I hadn't considered was called Pravin. I initially tried to contact you as your item box on your online website does not contain a electric hob (induction in my case) or a extractor fan, which I wanted to insure. I even tried your web chat,speaking to Natalie , but she could not help me.Finally, the phone number 03333449559 ,given as a helpline on your website does not help things as this as I was told ,was not a customer service contact number, and passed my request to anther department Mr S Austin..”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Pravin was very courteous and helpful and explained the Policy clearly and concisely. I look forward to receiving the Policy Documents in due course.”
Helpful Report
Posted 7 years ago
Mrs Junaid Mahmood
Verified Buyer
“Saj was very helpful, polite and patient”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Really impressed with the sales team-they were polite helpful and very pleasant. - Great package offers for home appliances Overall it's a good start with Smart Cover.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I've been with Smart cover for a couple of years now and unfortunately have had to make a couple of claims for damaged iphones, the perils of having teenagers!! The claims process is fast and efficient and I've had both a repaired screen and a replacement refurbished handset (which I have to say looked brand new!) and couldn't be happier with the service I've received on each occasion. I would thoroughly recommend Smart Cover to anyone wanting good quality mobile phone cover for a very reasonable price”
Helpful Report
Posted 7 years ago
Mrs Sandy Williams
Verified Buyer
“You covered my tv. It had recently finished the insurance that came with the tv. I now have peace if mind.”
Helpful Report
Posted 7 years ago
Rahul Singh
Verified Buyer
“They are definitely the most competitively priced. And better than D&G. Happy to with my decision to switch over from d&g”
Helpful Report
Posted 7 years ago
Ching Yuan
Verified Buyer
“Brilliant and efficient service!! They resolved my claim in a very smooth and efficient manner.”
Helpful Report
Posted 7 years ago
Smart Cover Insurance is rated 4.3 based on 741 reviews
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