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Smart Cover Insurance Reviews

4.3 Rating 735 Reviews
84 %
of reviewers recommend Smart Cover Insurance
4.3
Based on 735 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Smart Cover Insurance Reviews
Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous
Anonymous  // 01/01/2019
I used the call-back service, as I personally find computers difficult so that was great for me. The operator I spoke to (Pravin) went out of his way to find out information for me, it was exceptional service and a really great price for the cover I wanted.
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Posted 7 years ago
Excellent Customer Service..its nice to have contact with someone who can answer all your questions regarding your insurance. Very helpful advisor.
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Posted 7 years ago
The representive I spoke to was able to answer my questions with ease, he was very knowledgable and courteous. I was able to purchase over the phone Home Emergancy Cover at a great price for 12 months which also included Annual Boiler Service. I would recommend this cover just for the price alone. Thank you for all your help.
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Posted 7 years ago
I have been with Smart Cover for four years and I have just joined for another year. I find them to be very understanding of my needs. Every one I have talked with have been first class.
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Posted 7 years ago
sag very helpful explained everything fully.
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Posted 7 years ago
I cannot rate the insurance but the experience when trying to obtain cover was excellent. I will wait to see what the the actual insurance cover is like if I’m every unfortunate enough to need their services.
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Posted 7 years ago
yes im happy
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Posted 7 years ago
Very good customer service
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Posted 7 years ago
Good range of service for reasonable price
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Posted 7 years ago
As I,m a new customer, I cannot give a valid opinion of your insurance, but the price seems very competitive compared to my current provider, and hopefully will be arranging further multiple cover for the remainder of my appliances, in March when the existing cover expires. My answer to the initial question was solely based on the excellent customer service I received when you finally contacted me. The person who answered all my questions in a polite , friendly, and constructive manner, giving me options which I hadn't considered was called Pravin. I initially tried to contact you as your item box on your online website does not contain a electric hob (induction in my case) or a extractor fan, which I wanted to insure. I even tried your web chat,speaking to Natalie , but she could not help me.Finally, the phone number 03333449559 ,given as a helpline on your website does not help things as this as I was told ,was not a customer service contact number, and passed my request to anther department Mr S Austin..
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Posted 7 years ago
Pravin was very courteous and helpful and explained the Policy clearly and concisely. I look forward to receiving the Policy Documents in due course.
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Posted 7 years ago
Saj was very helpful, polite and patient
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Posted 7 years ago
Really impressed with the sales team-they were polite helpful and very pleasant. - Great package offers for home appliances Overall it's a good start with Smart Cover.
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Posted 7 years ago
I've been with Smart cover for a couple of years now and unfortunately have had to make a couple of claims for damaged iphones, the perils of having teenagers!! The claims process is fast and efficient and I've had both a repaired screen and a replacement refurbished handset (which I have to say looked brand new!) and couldn't be happier with the service I've received on each occasion. I would thoroughly recommend Smart Cover to anyone wanting good quality mobile phone cover for a very reasonable price
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Posted 7 years ago
You covered my tv. It had recently finished the insurance that came with the tv. I now have peace if mind.
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Posted 7 years ago
They are definitely the most competitively priced. And better than D&G. Happy to with my decision to switch over from d&g
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Posted 7 years ago
Brilliant and efficient service!! They resolved my claim in a very smooth and efficient manner.
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Posted 7 years ago
Very quick and easy to claim, I am with Smart Cover for the last 3 years.
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Posted 7 years ago
Great Insurance cover available online but the premium gone by a small margin this year and when they offered a cheaper package cover more items compared to the one I had last year. Apparently just like the car Insurance Due to the high number of fraudulent claims the premium has gone up with single item cover. I must say the claims was quick and easy and repaired the Mobile phone last November without any paperwork as I was with smart cover for the last 2 years.
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Posted 7 years ago
1) Price difference from my British Gas quote was amazing 2) I was recommended you by StaffBenefits.co.uk as I'm an NHS employee - so I was happy that they had recommended you. 3) Your Customer Services Dept asked your Sales Team to call mer within 10 mins - they did! 4) Sales rep was a charming man and very keen to take all info from me and offered good price - 11 months paid for 12 months cover as paid up front 5) Sales Rep gave me time and was very confident in his advice. 6) I ALSO SAVED £395 from not using British Gas!!!! VERY HAPPY!!
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Posted 7 years ago
Smart Cover Insurance is rated 4.3 based on 735 reviews