Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.28

4.3 Rating 749 Reviews

83 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 749 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Smart Cover Insurance 1 star review on 26th October 2025

Amber Hill

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the call-back service, as I personally find computers difficult so that was great for me. The operator I spoke to (Pravin) went out of his way to find out information for me, it was exceptional service and a really great price for the cover I wanted.”

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Posted 8 years ago

“Good price”

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Posted 8 years ago

“Haven't been on long ,but the response to my application was quick. .thanks ..”

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Posted 8 years ago

“Excellent Customer Service..its nice to have contact with someone who can answer all your questions regarding your insurance. Very helpful advisor.”

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Posted 8 years ago

“The representive I spoke to was able to answer my questions with ease, he was very knowledgable and courteous. I was able to purchase over the phone Home Emergancy Cover at a great price for 12 months which also included Annual Boiler Service. I would recommend this cover just for the price alone. Thank you for all your help.”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“😁😁😁😁😁😁😁😁😁😁😁”

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Posted 8 years ago

“I have been with Smart Cover for four years and I have just joined for another year. I find them to be very understanding of my needs. Every one I have talked with have been first class.”

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Posted 8 years ago

“sag very helpful explained everything fully.”

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Posted 8 years ago

“I cannot rate the insurance but the experience when trying to obtain cover was excellent. I will wait to see what the the actual insurance cover is like if I’m every unfortunate enough to need their services.”

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Posted 8 years ago

“obviously the price was a deciding factor in choosing this policy and it was explained to me very simply by Saj.it's nice to know i have peace of mind at an affordable price”

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Posted 8 years ago

“Easy and affordable”

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Posted 8 years ago

“Good, clear information, knowledgeable call handler,no pressure sale.”

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Posted 8 years ago

“yes im happy”

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Posted 8 years ago

“Very good customer service”

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Posted 8 years ago

“Good range of service for reasonable price”

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Posted 8 years ago

“As I,m a new customer, I cannot give a valid opinion of your insurance, but the price seems very competitive compared to my current provider, and hopefully will be arranging further multiple cover for the remainder of my appliances, in March when the existing cover expires. My answer to the initial question was solely based on the excellent customer service I received when you finally contacted me. The person who answered all my questions in a polite , friendly, and constructive manner, giving me options which I hadn't considered was called Pravin. I initially tried to contact you as your item box on your online website does not contain a electric hob (induction in my case) or a extractor fan, which I wanted to insure. I even tried your web chat,speaking to Natalie , but she could not help me.Finally, the phone number 03333449559 ,given as a helpline on your website does not help things as this as I was told ,was not a customer service contact number, and passed my request to anther department Mr S Austin..”

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Posted 8 years ago

“Pravin was very courteous and helpful and explained the Policy clearly and concisely. I look forward to receiving the Policy Documents in due course.”

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Posted 8 years ago

“Saj was very helpful, polite and patient”

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Posted 8 years ago

“Really impressed with the sales team-they were polite helpful and very pleasant. - Great package offers for home appliances Overall it's a good start with Smart Cover.”

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Posted 8 years ago

Smart Cover Insurance is rated 4.3 based on 749 reviews