Smartchoice.pk Reviews

Name: Smartchoice.pk
Address: 3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension, Karachi
Rating: 4.62

4.6 Rating 1,265 Reviews

91 %

of reviewers recommend Smartchoice.pk

4.6

Based on 1,265 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smartchoice.pk:

Helping you buy the best insurance cover for your car, health and travel needs.

Visit Website

Phone:

21 111 212 212

Email:

info@smartchoice.pk

Location:

3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension
Karachi
75500

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service”

Helpful Report

(Travel Insurance) -

“You need to enhance your service 24/7”

Helpful Report

(Travel Insurance) -

“i have paid for two travel insurance policies through credit card. i have received no response. i tried to call customer representative but no response. The website is similarly unresponsive.. i am wondering if this is a scam and one needs to take criminal action. The above was my initial response. However, i was informed that there was a technical glitch that disabled their remote responses. Soon after the resolution of the technical issue the response was very efficient and of a high standard. So i have reviewed my rating with the understanding that system would be made more robust to reduce the chances of occurrence of glitches.”

Helpful Report

“Very pathetic service and website. not user friendly interface. Today I purchased Travel Insurance and paid with my credit card. after payment successfully completed, it's just show me Thank You window not any email, login or tracking provided. When i was try to reach out their customer services on call they not picked up my call. In their contact page clearly mentioned they are available Monday to Saturday 10AM - 07PM. some how I got their WhatsApp number and try to connected same thing happened no one response on WhatsApp. Now I don't know how can i get my insurance documents what is my order status. Overall very bad experience with them. too much disappointed :( Revised: They are solved my issue within 1 hour somehow they have systematic issue that's why i was not any email. Thank you for support and services.”

Helpful Report

“Assalam o alaikum Got my car insured through smart choice. Very nice people, specially Natasha, she took care of everything during whole process. I got my brother in law's car insured through natasha. Strongly recommended. JazakAllah”

Helpful Report

(Car Insurance) -

“It was quick easy and affordable as well. And customer service representative was also very much helpful and makes this process more easy. Highly recommended.”

Helpful Report

(Car Insurance) -

“Fast and smooth service , expecting same after sales service”

Helpful Report

(Health Insurance) -

“Your staff Arsalan is a very great person. I really liked discussing the pros and cons of the policy. He gave me more than enough information. Other staff Salman is also very helpful n support. Thank you so much for all your support advise n help. May Allah bless you 🙏”

Helpful Report

(Health Insurance) -

“Well, as I have availd your services but this is just a beginning but hope you will facilate me from your entire services as your representative guide me & provide me proper information during given time frame.Thanx”

Helpful Report

(Bike Insurance) -

“Good Follow up clean service provide by smart choice”

Helpful Report

(Car Insurance) -

“Very easy to buy a travel insurance. Thank you smartchoice for making this easy.”

Helpful Report

(Travel Insurance) -

“Good service provide”

Helpful Report

(Travel Insurance) -

“Please add something new about authenticity”

Helpful Report

(Travel Insurance) -

“Mr. JAWWAD remained very responsive and cooperative through out the insurance policy process.”

Helpful Report

(Bike) -

“Professional attitude very good communication skills especially from Mr.Jawwad guide me for clearly during each and every step . Keep up the good work.”