Smartchoice.pk Reviews

Name: Smartchoice.pk
Address: 3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension, Karachi
Rating: 4.59

4.6 Rating 1,337 Reviews

90 %

of reviewers recommend Smartchoice.pk

4.6

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Smartchoice.pk:

Helping you buy the best insurance cover for your car, health and travel needs.

Visit Website

Phone:

21 111 212 212

Email:

info@smartchoice.pk

Location:

3rd Floor, 104-C, Main Khayaban Ittehad, D.H.A Phase II Extension
Karachi
75500

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good work.”

Helpful Report

“Good luck”

Helpful Report

(Travel Insurance) -

“Good service”

Helpful Report

(Car Insurance) -

“I have trouble getting in contact with them initially but once i managed to speak to them, it was an easy affair. I bought 3 travel medical insurance from them and they have been really helpful and quick to get them arranged for me. thanks”

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(Travel Insurance) -

“the representative that guided us through the entire process, Iqra, was very professional, patient, and cooperative that helped a lot and made the procedure run smoothly”

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(Car Insurance) -

“It's good,”

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(Travel Insurance) -

“Very good and prompt service in getting the Health Insurance Policy. Arslan was very supportive and also timely corrected some errors and very well explained all the details.”

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(Health Insurance) -

“I have a very good experience with smartcare”

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(Health Insurance) -

“Suzuki bolan caribaba Ha”

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“Very supportive”

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(Travel Insurance) -

“The application should have a built-in payment system.”

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(Travel Insurance) -

“Good customer service”

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(Travel Insurance) -

“You need to enhance your service 24/7”

Helpful Report

(Travel Insurance) -

“i have paid for two travel insurance policies through credit card. i have received no response. i tried to call customer representative but no response. The website is similarly unresponsive.. i am wondering if this is a scam and one needs to take criminal action. The above was my initial response. However, i was informed that there was a technical glitch that disabled their remote responses. Soon after the resolution of the technical issue the response was very efficient and of a high standard. So i have reviewed my rating with the understanding that system would be made more robust to reduce the chances of occurrence of glitches.”

Helpful Report

“Very pathetic service and website. not user friendly interface. Today I purchased Travel Insurance and paid with my credit card. after payment successfully completed, it's just show me Thank You window not any email, login or tracking provided. When i was try to reach out their customer services on call they not picked up my call. In their contact page clearly mentioned they are available Monday to Saturday 10AM - 07PM. some how I got their WhatsApp number and try to connected same thing happened no one response on WhatsApp. Now I don't know how can i get my insurance documents what is my order status. Overall very bad experience with them. too much disappointed :( Revised: They are solved my issue within 1 hour somehow they have systematic issue that's why i was not any email. Thank you for support and services.”

Helpful Report

“Assalam o alaikum Got my car insured through smart choice. Very nice people, specially Natasha, she took care of everything during whole process. I got my brother in law's car insured through natasha. Strongly recommended. JazakAllah”

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(Car Insurance) -

“It was quick easy and affordable as well. And customer service representative was also very much helpful and makes this process more easy. Highly recommended.”

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(Car Insurance) -

“Fast and smooth service , expecting same after sales service”

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(Health Insurance) -

“Your staff Arsalan is a very great person. I really liked discussing the pros and cons of the policy. He gave me more than enough information. Other staff Salman is also very helpful n support. Thank you so much for all your support advise n help. May Allah bless you 🙏”

Helpful Report

(Health Insurance) -

“Well, as I have availd your services but this is just a beginning but hope you will facilate me from your entire services as your representative guide me & provide me proper information during given time frame.Thanx”

Helpful Report

(Bike Insurance) -

Smartchoice.pk is rated 4.6 based on 1,337 reviews