“Poor quality of frame assembly. Four of the six in the set came broken, frame is very brittle. Disappointed, I will never buy from this site ever again.”
Hi Doug,
I'm sorry to hear about this issue. We just reached out by email to help with setting up a return for a replacement or refund. Please reply to that email at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi Mary,
I'm sorry to hear that you are not happy with the item from your order. I see we've reached out by email to set up the return. Please reply to that email if we can provide any additional assistance.
Regards,
Snapklik Support Team
Hi,
I'm sorry to hear about this issue with the black military head scarf from your order. We've just emailed you to provide options to help resolve this with a refund or replacement. Please reply to that email at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“I primed the filtre 3 times then 3 more times after no water would pass through the filtre? I bought this because a friend has one and swears it works great but mine wont pass water through the filtre??”
Hi Chuck,
I'm sorry to hear about this issue. I see that we've already been in contact by email to help troubleshoot this. Please reply to that email for further assistance.
Regards,
Snapklik Support Team
Hi Julee,
I'm sorry to hear that you received the 1/16" size instead of 1/8". I see that we've emailed you with options to resolve this via a free replacement or refund. Please reply to that email at your earliest convenience so that we can resolve this for you. Thank you.
Regards,
Snapklik Support Team
Hi Austin,
I'm sorry to hear that you did not receive the correct items from your order. I see that we've reached out by email with options to resolve this with a replacement or refund. Please reply to that email at your convenience so that we provide a quick resolution for you.
Regards,
Snapklik Support Team
Hi Rebecca,
I'm sorry to hear that you received an incorrect item. I see that we've already been in touch by email to set up a free return for a replacement or refund. Please let us know if we can provide additional assistance.
Regards,
Snapklik Support Team
Hi Bonnie,
I'm sorry to hear that your order arrived damaged. I see that we've already been in contact with you by email and provided a return label for a free return for a replacement. I hope that we've been helpful to solve this issue. Please let us know if we can provide additional assistance.
Regards,
Snapklik Support Team
Hi Hugo,
I'm sorry to see that we had shipped the wrong item for your order. I see that we were in touch by email and have already set up a replacement order, which will be sent out today. We'll send that with expedited service so it will be on schedule for delivery tomorrow. Once it's been dispatched, we'll send an email with the tracking information, which will also be available in the orders section of your account.
Please let us know if we can provide any additional assistance.
Regards,
Snapklik Support Team
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