Hi Olga,
I'm sorry to hear about this issue. I see that we've been in touch by email to help resolve this with a free replacement or a refund. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“The delivery driver dropped the package on the doorstep from hip height, my husband saw him. At least he could have laid it on the step, not dropped it! The package cardboard was damaged a little but the part inside was ok.”
“One of the tins I bought was badly dented at the front and back. This did not happen during postage as the packaging box was not damaged. This means someone deliberately sent me this damaged tin. Considering the amount of money I spent on this product and being a first time customer, I am shocked you would treat me this way. You don't deserve even one star.”
Hi Jason,
I'm sorry to hear about this issue. We reached out by email to help with this. Please reply at your earliest convenience so that we can resolve the issue.
Regards,
Snapklik Support Team
Hi Ruth,
I'm sorry to hear about this issue. I see that we have been in touch by email to help with this. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi Michael,
I'm sorry to hear about this issue. To help with this, we've just reached out by email. Please reply at your earliest convenience so that we can help resolve the issue.
Regards,
Snapklik Support Team
Hi Sameer,
I'm sorry to hear about this issue. We just reached out by email to help. Please reply at your earliest convenience so that we can provide a speedy resolution.
Regards,
Snapklik Support Team
Hi Lyndsey,
I'm sorry to hear about this issue. I see that we've been in touch by email to help. We're looking forward to your reply and assisting further to resolve the issue.
Regards,
Snapklik Support Team
“I placed an order for 500 packets of 4c lemon iced tea. I received 442 packets. I was shorted by 58. This is most disappointing considering it wss a significant amount missing and that this was s pricey purchase as well.”
Hi Maya,
I'm glad to see that we were in touch by email and that you were pleased with the resolution.
Please feel free to message us again if we can help with anything else.
Regards,
Snapklik Support Team
“Parce was delivered on schedule and the package was undamaged. The 3 Snow Joe Certified Authentic IONMAX 24-Volt Lithium-ION Batteries however were dead and the light level indicators don't light, was I sent dead batteries?”
“I ordered two detoxify drink coming out to about £143 with shipping (expensive for two detox drinks). They arrive on time with no issues. Although I noticed they had expiration date for the following month. I believe I was sold old detoxify bottles for full price.”
Hi Bruno,
I'm sorry to hear about this issue. We just reached out by email to help. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“I want a refund the l package was opened and damaged the gender tube had no powder in to do the test I’m not happy would like a refund I could not carry out the test”
Hi Julia,
I'm sorry to hear about this issue. I see that we reached out by email to help resolve this. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“I ACTUALLY ORDERED AND PAID FOR A 90 POT OF HEAL AND SOOTHE. I ACTUALLY RECEIVED A POT OF 30 SO WILL NOT BE ORDERING AGAIN FROM YOU. I WOULD APPRECIATE YOUR FEEDBACK AND WOULD BE GRATEFUL IF YOU COULD SEND ME THE OTHER 2 POTS. PERHAPS YOU WOULD BE KIND ENOUGH TO CHECK YOUR RECORDS AS I WILL RUN OUT AND THEN DON'T KNOW WHERE BEST TO ORDER. MANY THANKS FOR YOUR HELP IN THIS MATTER. JANINE”
Hi Janine,
I'm sorry to hear about this issue. We just reached out by email to help with this. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“i spent $300 on 10 boxes of oreos, and they are shattered on arrival because you couldnt be bothered to cushon the product of put a fragile lable on shipping box. you bought the damn things for $2 even with the worst overhead costs immagineable its dirt cheep to slap fragile stickers on a box on what you referance as a luxery.”
Hi Chris,
I'm sorry to hear that your order arrived damaged. We just reached out by email to help. Please reply at your earliest convenience so that we can provide a resolution.
Regards,
Snapklik Support Team
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