“This was a very pleasant online shopping experience delivery was very prompt and communication was excellent I can highly recommend this online service Thank you kind regards Raymond”
“I received the Powerbug and it looks great but the charging by Mcsafe is not working well. It charges for 2 seconds and then stop. Now I do not know how to return it as I am in Singapore and I had this shipped from the US. Such bad luck to get a defective product.”
Hi Woo Seng,
I'm sorry to hear about this issue. I see that you contacted us separately and we have already set up a return for the defective item. Please feel free to message us again if we can provide any additional assistance.
Regards,
Snapklik Support Team
“I am absolutely devastated! I am Mother of the Groom in 10 days time and I have been sent the wrong shoes!!!
I ordered Comfortview The Rider Slingback - 11WW midnight teal and received
Paula 9M in gold”
Hi Sheryl,
I'm sorry to hear about this issue. I see that we've been in touch by email to help resolve the issue with a free return for a refund or replacement. Please reply at your earliest convenience to let us know which you would prefer so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi,
I'm sorry to hear about this delivery issue. To help with this, we contacted FedEx for more information about the delivery and reached out to you by email. Please reply at your earliest convenience so that we can assist further and help resolve the issue.
Regards,
Snapklik Support Team
Hi Grace,
I'm sorry to hear about this issue. I see that we've been in touch about this and set up a free replacement order to help resolve the issue. Please feel free to email us again if we can provide any additional assistance.
Regards,
Snapklik Support Team
“Product looks good except for the fact that it is missing the pivot pin (mtpivotpin/EDI-33127) and the handle pin (mthandlepin/EDI-33128). I will need those shipped to me for the product to be be viable, thank you.”
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