Hi Yingmei,
I'm sorry to hear about this issue. I don't see that we have heard from you about this. To help with this, I've reached out by email so that we can set up a return for a refund or replacement. Please reply at your earliest convenience so that we can provide a quick resolution. Happy new year!
Regards,
Snapklik Support Team
“The item arrived but had the face art items missing which means it's just plain white. Delivery was quick, just very disappointed that the different design face plates were missing.”
“The delivery was ok the parcel was fine but I was not provided with a screen protector. I thought the order of ZXHSBROK for Moto G power 5G 2024 phone case, Military Grade Heavy Duty 3 - Layer Shockproof Drop protective Cover order number 232512 - 2321023 - 99089 came with a screen protector. If it is possible can you send me a screen protector please it would make the phone case a lot better. Your Sincerely Brian Robinson”
“Thanks you so much .. delivery arrived super fast. I have been looking for this product for over 2 years and finally found it. I am so happy. Arrived in excellent condition, will sealed”
Hi Marie,
I'm sorry to see that your order arrived a day later than the delivery estimate we had provided at checkout and in your order confirmation email. If you are not pleased with the order and would like to return the item, please email us at support@snapklik.com
Regards,
Snapklik Support Team
“My daughter wanted a new trending steam hair straightener from a US based business called wavytalk. she wanted it for Christmas and we didn’t realize that it wasnt available in the Uk through any ecom website. After seeing teary eyes I decided to take a chance with snapklil .After reading a lot of negative reviews I had given up any hopes of receiving the product but it arrived today right before christmas and in less than 5 days from ordering. I am keeping it as a surprise now for my daughter who has given up hope as well. Thank you snapklik . You are actual santa for her and brought the present from so far. She will absolutely be thrilled to see it. i will continue to explore more products now from this site.”
“Disappointed with delivery of products, one of the boxes was quite damaged and soaked by the product leaking out. Can see a bit of the product has been lost/wasted.”
“First time user of Snapklik. Unbelievably impressed and happy! Ordered a hard to get Jurassic World dinosaur that hasn't been released in Australia for my son for Christmas. The best tracking and updating I have ever had on any purchase ever, through Whatsapp. Arrived from USA to country Australia faster than some Australian couriers send things. I am absolutely thrilled and will not hesitate to use Snapklik again. Thank you.”
“Im very happy with the service from Snapklik, fast delievery and good communication and the items arrived in gopod condition, Will definitely use again.”
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