“I ordered the regular size box containing mangoes, lychees and cherries. The fruit is fresh and absolutely delicious and the box is lovely. The purchase was also delivered very quickly and the delivery person was very friendly.
However, the quantity of cherries and lychees were quite disappointing for the price paid - I definitely expected more than two handfuls of each. It would be helpful if the website explains the quantity or weight of fruit supplied.”
Hello Sharon and thanks for your feedback. We are sorry to hear that you were not satisfied with the gift hamper. We pride ourselves on the 30 year history of delivering the finest quality, fresh fruit hampers. Please contact our friendly customer care team if you would like to discuss this matter further. We appreciate your support. Team Snowgoose.
“Fruit was fresh and beautifully presented and most fruits were in the wonderful gift box. Would highly recommend and will certainly be using again. It delighted the recipient! 👏👏”
“Very disappointed that despite specifying delivery date of Monday as this gift basket was to new parents who were still in hospital the delivery didn’t occur until Tuesday after they had gone home. I got no notification that there was going to be a delay - if so I would have redirected the order.”
Hello Tina and thanks for your message. We are sorry to hear that you are disappointed with the delivery of your gift hamper. We have looked further into this and it seems the hamper was delivered on your requested date, at the address nominated on your order. We do hope your recipients enjoyed their hamper on this very special celebration.
Thanks for your support - Team Snowgoose
“I have used Snowgoose hampers relatively frequently and have been impressed with the consistency and service. I will continue to use them for those special occasions.”
