“Love snowgoose cherries and mangoes. Get a box every Christmas as a Christmas present. As we were away this year for christmas so ordered a box myself for when we are home. Can not wait for them to arrive.”
“ORDER #19056
The delivery date was supposed to be 2022-12-22 but apparently, the hamper was not delivered.
Can you call the mobile attached and inform them when it will be possible for you to deliver?”
“The cherries are of very high quality, with every fruit in perfect condition. They are a pleasure to eat. The wooden box in which they came made the presentation special.
The only downside was the number of cherries. Based on the promotional photos, we were expecting a box which was pretty much full. Rather, there was a lot of shaved wood, and enough cherries to fill about half the box. You may want to rethink your promotional photos so that they better reflect the volume of the contents.”
“I ordered this box from the United States for family in Australia from a google search. The box "Hamper" arrived on time and was beautifully packaged. Our family sent us a picture of the lovely hamper and it was very much appreciated at a very difficult time. Thank you. I also learned a new word for a gift basket. (Hamper)”
“I have used Snowgoose a few times and have always found the girls on the phone very professional , personal and friendly . The Fruit Boxes are exceptional ... all those I have sent a box to always comment on the presentation and the quality of the fruit .
A very reliable business . Thank you”
“I can not say enough good things about snow goose easy to order. Quick , on time , it was sent to a regional area on time for his birthday … my brother who received the box of beautiful fresh fruit was so happy with it .. and said he had never received such a thoughtful gift ever .. and he said he has a new out look sending the same to his friends and family …”
“Ordered a Fruit Hamper for my Dad to be delivered Friday. Was left at Greenacre depot all over the weekend. I will not ever order from this company again and will be requesting a full refund.
Fruit is a perishable item and I was assured it would be delivered on the Friday before Father's Day.
Would never recommend to anyone.”
Hello Donna and thanks for your feedback. We are sorry to hear you were disappointed with the delivery service. Our friendly Customer Care team will be in contact to discuss further.
Thanks for your support - Team Snowgoose.
“Ordered the Immunity Box for my mother who is in Covid isolation. It contained a range of great quality fruit, ginger, honey and a cool immunity elixir all beautifully packaged and presented. It was the perfect gift and everything will be used in the coming days!”
“I have sent Snowgoose gift boxes to so may friends, family and colleagues over the years and they never fail to bring joy. My recent delivery was received with tears of happiness and delight. I cannot recommend them enough.”
Hello Fleur and thanks for your note. We are reviewing this urgently to investigate further on the error. Someone from our team will be in contact with you to discuss.
We are appreciate your support - Team Snowgoose
