Hello Diana and thanks for your feedback. We are sorry to hear that the delivery of the hamper hasn't met your expectations. We pride ourselves on the 30-year history of delivering our premium hampers securely and on time. Our friendly customer care team will be in contact with you to investigate this matter further. We value your support - Team Snowgoose
“The Website has lovely Products My Order arrived and my friends liked it very much, the wine was chilled.The only disappointing thing is it’s very expensive for what you get, but it is presented lovely.The Delivery fee was $34 which is disgusting as it was only 35 minutes from their company to delivery point.I would recommend them but I wouldn’t be able to afford it again, price is out of reach.”
“I have received a couple of hampers & have been delighted with the quality of the contents. However I am very disappointed in this hamper, I sent it as a gift & 1 of the biscuit packs included expire on 29 April 2022 & the other has no best before date.”
“Good product offering and quality of the items…
Only suggestion is to email tracking details to the sender so assurance prosecutor arrival expectation!!”
Hello Vicki and thanks for your message.
We are sorry to hear that you had a negative delivery experience with the gift hamper. We pride ourselves on the 30-year history of delivering our premium hampers securely and on time. Our friendly customer care team will be in contact with you to investigate this matter further. We value your support - Team Snowgoose
“Lovely boxes, bursting with fruity goodness delivered in an appealing wooden box which can be reused. We have sent several of these to work contacts as they are a welcome change from chocolates or flowers.”
“Excellent customer service received by Wendy Cullen! She keeps track of my order, notified me when it was delivered and did a follow up call with the Recipient to inform the hamper was from me as I forgot to enclose a greeting card.
Thank you so much! Will always come back to Snowgoose x”
“Not delivered on the date it was stated. Was for someone sick so I was very disappointed. Have used Snowgoose before and have been very pleased with both quality and service. Not anymore really.”
Hello Maureen and thanks for your feedback. We are sorry to hear that you had a negative delivery experience with the gift hamper. We pride ourselves on the 30-year history of delivering our premium hampers securely and on time. Our friendly customer care team will be in contact with you to investigate this matter further. We value your support- Team Snowgoose
“I’m very disappointed with Snowgoose and will not order from snowgoose anymore or recommend anyone to do so. You have impressive website but no service at all. On 3rd of April I ordered a get-well hamper for a friend who was down with Covid, by 8th of April, she still had not received the gift and there was not response at all after I sent an email to check on the status. Till today, the gift has not been delivered….utterly disappointed 😔”
Hello Ruth and thanks for your feedback. We are sorry to hear that you had a negative delivery experience with the gift hamper. We pride ourselves on the 30-year history of delivering our premium hampers securely and on time. Our friendly customer care team will be in contact with you to investigate this matter further. We value your support- Team Snowgoose
“I’ve used Snow Goose few times now..
Always very happy with the fed back I get from people I send a box to.. this last time ordered one day and there the next.
I’ll certainly keep on ordering..”
