“Great service, easy website to navigate. Customer service assistance very prompt in replying to email enquiry considering time difference in Uk to Australia.”
“Disappointed as no card arrived with the box of fruit so our friend had no idea who sent it. This was important as it was a get well give for a friend who has been in hospital. I remember writing a message when I ordered the item.”
Hi Calvin, thanks for your feedback. We are sorry to hear that you had a negative experience with your delivery. Our friendly customer care team will be in contact with you to investigate this matter further. We appreciate your support. Team Snowgoose.
Hi Bill, thanks for your feedback. We are sorry to hear that you had a negative experience with your delivery. We pride ourselves on the 30 year history of delivering only the finest quality, fresh fruit hampers. Our friendly customer care team will be in contact with you to investigate this matter further. We appreciate your support. Team Snowgoose.
“Prompt response
Do indicate the state as I wasn’t aware that it was in NSW rather than Victoria
Very deeply appreciated for the effort and the lovely packaging”
“Gorgeous hamper! The surprise present was very welcome. We received many compliments from our friends for the high quality of the items. The delivery has arrived at the estimated schedule. I highly recommend it! Lots of thanks!!!!”
“I would have giving this 5 stars if I did get my whole message I wrote on the gift card . The card was received to my friend without the name of the sender!!!!
I have signed it with my full name at the end of my greeting message but somehow went missing!!”
Hello Paula and thank for your message. We are sorry that your name didn't appear on the gift card. Someone from our friendly customer care team will be in contact with you to investigate this further. Thank you for your support, The Snowgoose Team.
“I ordered the large size fruit box and I expected to get everything that was in the photo that you use to sell that product. Missing fruit and fruit that may look good on the outside, apparently were too ripe and on the way out. certainly not edible. This gift was for my 85 yo mother who loves fruit in her diet and was very disappointed in the quality of the fruit.”
Thanks for your feedback. We are sorry to hear that you had a negative experience with your delivery. We pride ourselves on the 30 year history of delivering only the finest quality, fresh fruit hampers. Our friendly customer care team will be in contact with you to investigate this matter further. We appreciate your support. Team Snowgoose.
