soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very good ,it was the only place that sold the perfect size heated towel rail I needed and looks good quality, arrived in good packaging and within a couple of days from ordering , very happy thank you”

Helpful Report

Posted 6 years ago

“Problems with delivery. Took 3 attempts to deliver item u damaged ( & even on 3rd ‘successful’ delivery there was minor damage to item). Poor packaging & lack of care by delivery company used by Soak.com. Shame because great value products.”

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Posted 6 years ago

“I ordered a sink & tap, sink arrived broken. It took a week, 2 phone calls and 2 emails to receive a replacement sink. When this finally arrived it was also broken, worse then the first. When I rang to complain I was told we had to get rid of the damaged items. We had another sink sent which was suppose to be delivered on the Friday. I received a dispatched email but no delivery after waiting in all day for the third time. I contacted the delivery company which was closed. I the rang customer service line and they could not tell me why the sink had not been sent. I had to the. Wait in again on Tuesday (due to bank holiday) to which we finally received a sink in one piece, 3 weeks after my order. No compensation has been offered for damaged goods, time delay or inconvenience. We had to pay for the plumber to return and it have a bathroom sink for 3 weeks. I will NOT be recommending this site to anyone!!”

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Posted 6 years ago

“I ordered my products on 29th July & they wernt delivered until 26th August 2 & 1/2 weeks late. Customer service was extremely poor”

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Posted 6 years ago

“Delivered on time and goods as expected! Thank you ... great value too!”

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Posted 6 years ago

“I can only say first class.”

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Posted 6 years ago

“I ordered a vanity unit and when it arrived the sink top was broken. granted a replacement was sent, but yet again it was broken. On telephoning soak.com the lady I spoke with was really nice and agreed to arrange for a replacement to be sent after 31st August as we were going on holiday 2 weeks prior to this. We got our replacement sent when we were on holiday, lucky for us our son was able to check it and let us know it was ok. I don't think that 3rd time is good enough.”

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Posted 6 years ago

“Brilliant choice and qualoty”

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Posted 6 years ago

“toilet set has made down stairs cloakroom look so much better”

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Posted 6 years ago

“Kept me informed regarding order and delivered on time with no damage. Very happy with the quality of the items ordered.”

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Posted 6 years ago

“Good products. Rapid delivery”

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Posted 6 years ago

“The quality of the products is excellent, and everything arrived (without damage) on the promised date. If only all service providers could be this good.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“The Equipment we purchased from you with no accuracy and no proper instruction for accurate installation. The works men had severe problems at site while progressing of the work.”

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Posted 6 years ago

“Shocking company, sent order to another country, then order was wrong and missing parts, told remaining products will take three days to come even though I paid for next day. Requested to speak to a manager but still waiting and that’s over two weeks ago”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Delivered on time, great product at sensible price”

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Posted 6 years ago

“Greasy website, easy to use, fast delivery and great products.”

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Posted 6 years ago

“Excellent choice of products good prices and speedy delivery”

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Posted 6 years ago

“Very had exactly what I wanted”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews