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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Had a fault with a product and they honoured the guarantee and replaced the item with no issues. Great service
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Posted 6 years ago
Easy to order, good quality products, lots of choice and value for money.
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Posted 6 years ago
Nothing made me happy as products and service were dreadful
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Posted 6 years ago
Quality and prices are great. Delivery slightly more fractious (although I accept that I complicated it). Sort that out and it will all be great.
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Posted 6 years ago
Efficient and excellent products
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Posted 6 years ago
A stunning 1800 X 480 Anthracyte double radiator for less than £150 - Good value!
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Posted 6 years ago
Good no fuss service with competitive prices. Would highly recommend.
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Posted 6 years ago
Easy to purchase the item. Lots of choice when choosing delivery dates. Item was easy to install and looks amazing. Now we need the weather to cool down so we can test how much heat it generates.
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Posted 6 years ago
Had a couple issues.sorted really quick. so didn't turn into a problem
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Posted 6 years ago
The delivery driver was very good helping us with our items into our home. The goods were as described and true to picture. My husband was very impressed with the quality of the goods ordered at a good price.
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Posted 6 years ago
Hi, we just spent £399.00 on a bathroom unit plus another £350.00 - £400.00 on other items when the toilet unit was getting fitted the plumber damaged the big panel at the back of the toilet, we phoned up to find out how much it would cost to get another panel only to be told that we would have to pay for another full unit, as the rest of the unit and sink had been fitted that means that we will have to get another plumber (and pay him to take everything out and put the new one in) we find this a bit stupid and expensive, all for a panel, Floyd Sweeney
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Posted 6 years ago
Great value for money
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Posted 6 years ago
Very good service especially after sales service
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Posted 6 years ago
I discovered when it arrived that my wall could not support the weight of the radiator and so I had to return it. The staff and process was ok but the return slip was sent in a strange xls format that couldn’t print and I had to hire a van to return it at personal expense of over £70, about 25% of the refund cost!
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Posted 6 years ago
Product good value and delivered quickly
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Posted 6 years ago
You have not made me happy at all. This has been the worst experience ever. Having to waiting months for replies. Every item sent damaged then to rectify the fault your 5 day policy is a joke I’ve had to pay endless bills to my plumber when things have not arrived. Then you don’t contact me back.
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Posted 6 years ago
Great service
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Posted 6 years ago
The sink was broken before it got off the lorry. I was told that another one was on the way do organised for the plumber to come but it didn't arrive. When I called to see when it was coming they said that another was not on the way and had not been re-ordered. It was therefore another week to wait for the sink to arrive. I have since emailed to ask about replacement toilet seats and had no reply.
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Posted 6 years ago
faulty sink replaced next day
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Posted 6 years ago
Order process was simple, very helpful on the phone. Mysteriously the shower arrived with an incorrect part: this took a little time to resolve, but it was resolved satisfactorily. Shower not yet installed, but quality looks good.
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews