soak.com Reviews

3.8 Rating 4,916 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,916 reviews
Shipping & Delivery
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
One gripe with Soak.com. It took them two weeks to answer an email I had about Package & Postage costs.
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Posted 5 years ago
Happy
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Posted 5 years ago
Best price we found and seems to be good quality items. Taps we purchased never seem to look clean which is annoying so I would go for a different style if I done my bathroom again.
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Posted 5 years ago
The bathroom suite we bought was good quality and a good price. We had a few issues as some items were incorrectly delivered but the problems were resolved.
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Posted 5 years ago
Quick and easy to order.
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Posted 5 years ago
Love the suite. Great service. But you must have made a loss because you delivered the wrong toilet and the wrong basin cabinet and replaced without taking the wrong ones back! Bonkers‼️
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Posted 5 years ago
Delivered on time. Quality good but a minor scratch on chrome handle, sctatches and non-removable fingerprints on shower tray( luckily this was facing the wall) Tray not 100% straight.slight dip on edge. Reasonably satisfied but installation instructions could be improved by adding text, not just diagrams
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Posted 5 years ago
Great prices and great customer services
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Posted 5 years ago
Put the items in my basket and checked out over the phone after speaking to a very helpful phone operator. Delivery turned up on time and nothing was missing, despite it being a very large order. Great communication - would definitely use again!
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Posted 5 years ago
Good range of products at reasonable prices, plus fast delivery!
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Posted 5 years ago
Customer service was good, generally quality of products good, but a few things felt a little cheap. Had a broken toilet seat which was replaced immediately. Was able to return a few items we didn't use and the products have been holding up well to the abuse of 2 young kids!
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Posted 5 years ago
Competitive price, delivered quickly.
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Posted 5 years ago
Had a faulty product. These things can happen but with some companies it can be painful trying to resolve the issue. Not only was the issue resolved without question, I had a replacement the following day.
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Posted 5 years ago
very prompt service and delivery, although we had to chase up at the beginning
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Posted 5 years ago
no quibble replacement policy.
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Posted 5 years ago
Prompt delivery. Courteous staff
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Posted 5 years ago
Fast delivery
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Posted 5 years ago
Good customer support, had to call several times due to delivery issues, polite and helpful, delivery service not so.
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Posted 5 years ago
Unfortunately the bath we ordered from soak was too big and we had to return it. Dan from the after sales team was exceptional in terms of dealing with our particular case. Thank you Dan and thank you soak. We won't hesitate to use soak again and recommend to our friends and family
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Posted 5 years ago
Did what they said
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Posted 5 years ago
soak.com is rated 3.8 based on 4,916 reviews