soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bathroom looks fantastic!”

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Posted 6 years ago

“the service was great. Had a couple of issues with my order but they were sorted out straight away with no fuss. Great customer service. I would definitely use this company the next time I need anything for my bathroom.”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“👍”

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Posted 6 years ago

“Initial service good; dealing with faulty goods very poor. Left to dispose of faulty radiator; out of pocket for fitting new one; my complaint has been ignored; won’t use again. Avoid at all cost”

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Posted 6 years ago

“Good quality radiators delivered on time. Good quality for money.”

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Posted 6 years ago

“had an issue with delivery but received excellent customer service”

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Posted 6 years ago

“Price was excellent along with the service.”

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Posted 6 years ago

“Postage to expensive and I ordered two items and they did not match”

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Posted 6 years ago

“First time ordering, item damaged, both emails i sent were ignored”

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Posted 6 years ago

“The good quality of the product at a reasonable price.”

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Posted 6 years ago

“Fantastic product range, ability to select a delivery date, Paypal Credit integration and great customer service. My items were delivered on time and of a high standard of quality. I’m really pleased with my new bathroom and will definately use Soak again.”

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Posted 6 years ago

“From start to finish had nothing but problems, from delivery to smashed items to scratched items was so dissatisfied with this company”

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Posted 6 years ago

“Ok”

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Posted 6 years ago

“Everything from wrong delivery date... to good not arriving then when they did finally after 2 week wait they were broken an smashed poor customer service after sales it seemed everytime I spoke to someone I had to go through the whole scenario again before they would listen an help so total disappointment”

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Posted 6 years ago

“everything I ordered was great, my new bathroom looks fab”

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Posted 6 years ago

“Waiting for money from exchange of item which I had to phone for 2 weeks later and then be processed even after being told it would be done from day of exchange.”

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Posted 6 years ago

“Useless! Products okay, some came damaged but after the hassle with multiple delivery issues couldn't be bothered (or able for some) to send back! 4 months after installation overflow on sink has now turned black but tap and plug remain chrome!? Shower screen leeks and seal is peeling, bath screen came cracked but plumber able to repair. Raised a complaint it's taken nearly 4 months to sort! No one wants to take responsibility or actually call back, and I've been promised things which never materialize, been lied to and still no resolution! The manager who was dealing with it was nice on the phone, but never followed through and still waiting on this being resolved... DO NOT use Soak.com if you think you may need any sort of after sales support or help and are happy with okay products. Read other reviews - you'll notice anytime someone needs help the service is shockingly poor. If anyone at soak is reading this I would love a call back as ive been promised.”

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Posted 6 years ago

“Everything arrived in a timely manner. An easy shopping experience.”

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Posted 6 years ago

“Firstly the products are amazing. However you need to package the products prpoerly to ensure there is no damage to the product. I recently made 2 separate orders and had to get replacements and money off my order.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews