soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They didn't. They sent me tracking information, then cancelled the order without telling me. Ridiculous customer service as put on hold for 45 minutes.”

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Posted 6 years ago

“No fittings or brackets came with mirror making it impossible to fit. I will have to find brackets myself which is an inconvenience”

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Posted 6 years ago

“They did not”

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Posted 6 years ago

“Poor service, items all sent damaged. Would not recommend soak.com”

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Posted 6 years ago

“They didnt make me feel like a valued customer I spent just under £1000 pounds and I got messed about with the delievery 3 times and then”

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Posted 6 years ago

“The worst ever online shopping experience in last 10 years. Will never even visit the site again. They have the most rubbish delivery service using dx delivery.”

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Posted 6 years ago

“Terrible service from Soak. Would not recommend them.”

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Posted 6 years ago

“The toilet does not even flush away the paper let alone anything else! I sent an email saying I want it replaced and days later no reply! Not impressed”

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Posted 6 years ago

“Terrible service from Soak. Would not recommend them.”

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Posted 6 years ago

“The toilet does not even flush away the paper let alone anything else! I sent an email saying I want it replaced and days later no reply! Not impressed”

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Posted 6 years ago

“Terrible service from Soak. Would not recommend them.”

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Posted 6 years ago

“The toilet does not even flush away the paper let alone anything else! I sent an email saying I want it replaced and days later no reply! Not impressed”

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Posted 6 years ago

“I made several purchases with Soak.com and applied the discount code as advertised. When the items came to be fitted several were of poor quality and a bath panel was split. I requested an upgrade of which I paid considerably more than the original item only to be told that I would not be refunded for the original faulty (poor quality) item. Below is the reply from Soak. WHY OFFER DICOUNTS AND THEN TAKE THE MONEY BACK BY SUBDIFUGE. Dear Mr Hall, Thank you for your patience. I have been in contact with the accounts team and due to the discount on the order they are unable to refund the damaged item as it will take you below the threshold for the discount to be applied.”

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Posted 6 years ago

“Sorry still waiting for my order to be completed. So far it has taken 4 weeks. Customer service girls have been very helpful but still waiting.”

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Posted 6 years ago

“I paid for next day delivery and it arrived promptly good quality radiator not yet plumbed in but bathroom fitters very happy with it and apparently it has excellent output.”

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Posted 8 years ago

“Soak.com made me very angry. Purchased my goods on the 19th May and asked for them to be delivered on the 31st May. Took a day off in the 31st only to be told delivery was going to be the 4th June. I had to cancel the order as the goods were for exporting.”

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Posted 6 years ago

“Bath was supposed to arrive Thurs 23rd but didn't arrive til Tues 28th. This meant that my new bathroom couldn't be fitted while I was away on holiday. Came back to a building site and no guarantee now when it will be finished. The product is good but service rubbish.”

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Posted 6 years ago

“No refund yet. Over a week now.”

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Posted 6 years ago

“Never received goods and didn’t receive refunds I had to get money back through my bank”

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Posted 6 years ago

“I will never buy anything from you ever again, your customer service is terrible and 3 flaming weeks to get a refund!!!! bye!!!!!!!!!!!!!!”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews