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soak.com Reviews

3.8 Rating 4,920 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Happy with product. Not happy with delivery time as it didn't come within the 8 days promised on the website. In view of the high delivery charge I consider this to be unacceptable as it meant I had to re-arrange the date.
Helpful Report
Posted 8 years ago
Easy to order on line and delivered as predicted.
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Posted 8 years ago
Easy to order delivered as promised great service
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Posted 8 years ago
Supplied me with exactly what was required without any fuss or problems
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Posted 8 years ago
Just doing what I paid for!!!
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Posted 8 years ago
Looked on website but ordered on the phone - very friendly and helpful and would come back for sure. Thanks
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Posted 8 years ago
Radiator arrived with a damaged box. On closer inspection could see the radiator through the box hole was damaged!
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Posted 8 years ago
As radiator was damaged I Refused delivery and courier took it back. Immediately contacted soak. That was 9 days ago and I have only had one automated email back. No resolution still!
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Posted 8 years ago
Kept me informed all way through order
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Posted 8 years ago
Abysmal customer service. Would not use again. Multiple companies linked to one merchant ID, one of which linked to a non working website, email and phone number. Dodgy. Steer clear.
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Posted 8 years ago
Excellent choice of products, prompt delivery and good communication!
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Posted 8 years ago
Terrible service. Called numerous times no reply ,emailed numerous times no reply. Won't be using again.
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Posted 8 years ago
Offers a good product at a reasonable price. However, soak.com could improve communications with customers
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Posted 8 years ago
Good service
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Posted 8 years ago
They haven't seeing I am still waiting for a REFUND for non delivery of the item
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Posted 8 years ago
REFUND please I have been waiting 14 days.
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Posted 8 years ago
I purchased radiator for my lounge but emails were mentioning ‘bathroom’ item, I called Customer services & the gentleman explained radiator can be used anywhere. Ordering was very easy and it arrived earlier than expected. Site was very informative about sizing etc
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Posted 8 years ago
Poor communication, don't answer phone, don't respond to emails, online tracking not up to date, deliver late and use hopeless dx for delivery
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Posted 8 years ago
You didnt it made me very unhappy
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Posted 8 years ago
Decent enough site but descriptions are not comprehensive enough
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Posted 8 years ago
soak.com is rated 3.8 based on 4,920 reviews