Software Repair World Reviews

Name: Software Repair World
Address: UA Computers LtdElmcroft RoadLondon, Orpington
Rating: 3.77

3.8 Rating 307 Reviews

69 %

of reviewers recommend Software Repair World

Company Reviews

Questions

Metrics

3.8

Based on 307 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

help@softwarerepairworld.com

Location:

UA Computers LtdElmcroft RoadLondon
Orpington
BR6 0HZ

Write Your review

Tell us how Software Repair World made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 products that do not work, expired keys and after 12 months asked to re-activate product and nothing works. Do NOT buy anything form these people. They never answer their emails and NO you can't phone them! All they want is your money.”

Helpful Report

Posted 2 years ago

“Had a terribly experience with them They sold me a windows 2019 and send me a doggy key code.The code didn't work and when I contacted Microsoft they confirm the code had expired. I send them messages they replied and you can't contact then on phone. The general public should be very careful Azad”

Helpful Report

Posted 3 years ago

“Ordered Office 2019 Pro., but the key provided failed to work even using the MS telephone activation - 'not a valid product' according to MS so I've wasted my money. The voicemail is always full so obviously never checked and my 'support email' which should have been answered in 10 mins is still unanswered. Softwarerepairworld is a total FRAUD and should be avoided. Will now try for a refund from Mastercard.”

Helpful Report

Posted 3 years ago

“I purchased a package called Dragon a few months ago. After around 1 month it kept stopping an throwing me out. Reloaded and tried everything else (also got our IT involved) but no luck. Have sent numerous emails but never had any reply. As per previous message stay clear of buying from this company.”

Helpful Report

Posted 3 years ago

“My Windows 10 PC stopped booting up leaving me with a black screen. I purchased a so called repair kit which was supposed to reinstall Windows. I tried many times following the instructions in the so called manual (a sheet of A4 paper) with no success. Eventually I emailed using their 'contact us' service. I'm still waiting for a reply. I believe I was fooled by what appeared to be good reviews. I would advise against purchasing from this company.”

Helpful Report

Posted 3 years ago

“I bought MAC OSX Mountain Lion from this company. Delivery was swift and outwardly professional. When I loaded the CD, it would not work despite following the instructions sent with the CD. I called the Company and was sent straight through to voicemail where I was told their box was full and would not accept more messages. Not a good sign! I wrote and received a response asking me to furnish more details. I did this. Heard nothing. I chased it up. No response. I tried calling again. Voicemail full again! I wrote twice more. No response. They are either selling s/w they know does not work in order to scam money off people or, if genuine, have not got a clue about customer service or are not interested in bothering. Either way I would avoid these people based on my experience.”

Helpful Report

Posted 3 years ago

“is days that I write or call them but without a real help. I bought I key for office lifetime but after one month is not working anymore very bad customer service phone is not even work I think to call the bank to ask for refund. I sent them a picture also.”

Helpful Report

Posted 3 years ago

“This is a scam. No licensing code provided. Product does not work”

Helpful Report

Posted 3 years ago

“I ordered a recovery disk which arrived today. I have been advised that this is not what I need, so have not even opened it and wish to return it for a refund. It was very difficult to find the address, and eventually I found a phone number 0203 745 3662 which does not appear to be a proper number. I think I have been duped! A L Carter”

Helpful Report

Posted 3 years ago

“I bought a disc that was supposed to install Mavericks 10.9 onto my iMac. After much time when it appeared to be working it then asked me to install a disc that was formatted to install this software. I assumed that a disc supposed to install a type of software would be formatted for that purpose! I sent many emails explaining the situation, in detail. They then asked me to send photos of the problem which was completely ridiculous as I had fully explained what had happened. By this point I just wanted a refund as I was tired of dealing with this unprofessional company. If I could give them minus 10 stars I would. Eventually I did manage to install mavericks for free via Apple advice. I would not recommend this company at all. And, bye the way, I would still like a refund.”

Helpful Report

Posted 3 years ago

“Do not touch them. I am unable to activate a program I bought from them with Microsoft, and I get no reply from their phone. Their telephone number does not work and I have sent numerous emails, no reply. Software Repair World is a con.”

Helpful Report

Posted 3 years ago

“Rubbish slow delivery paid extra, sent 2nd class, still not arrived”

Helpful Report

Posted 3 years ago

“Paid £50 for a Microsoft Office product key. Tried to install the software but it was an invalid key and Microsoft instructed me to contact the seller. Tired to call the seller and it went straight to an answering machine which doesn't accept messages. Huge scam, do not use!”

Helpful Report

Posted 3 years ago

“Paid £10 for a disc that would supposedly upload Mavericks operating system for MAC. The disc appeared to worked and uploaded for 2 hours. At the end I got a message saying, 'insert a disc that is formatted to upload operating systems' It was very frustrating. I'd bought a disc to update an operating system yet that very disc was not formatted to do so! I explained in detail and did get some email replies. They then asked for a picture of the problem. This seemed unnecessary to me as I had explained in detail the problem. I replied to their email but I have not heard back. Very poor service.”

Helpful Report

Posted 3 years ago

“Licence key invalid. Error: Cannot activate I'm sorry we cannot complete this transaction as our records do not recognise this as a valid product.You may be able to return the software to your reseller for a new product No response from email. Telephone number 0203 745 3662 doesn't work”

Helpful Report

Posted 3 years ago

“scammers be careful people. i bought few items but i haven't got anything .even i paid extra money for express delivery”

Helpful Report

Posted 3 years ago

“Bought cd label maker but will not load on. phone number does not work and can get no reply, do not buy from this company another rip off.”

Helpful Report

Posted 3 years ago

“I bought Paperport Pro 14 from you in March 20. Nuance tell me that the Serial number is incorrect and that I must have bought a counterfeit copy. I don't think I have. I have tried calling your 0330 number and also your standard number with NO reply, despite you saying you are now "working normally." - so I sent an email to your help desk with a "reply" within a couple of hours. I'm still waiting days later. I cannot find any other numbers for you, I can't figure out what is wrong, Nuance say it's a fake copy - you'll imagine I am SERIOUSLY unimpressed.”

Helpful Report

Posted 3 years ago

“They are closed, or just dont reply. Bought a office for Mac subscription which seems to be broken and they dont answer their live chat after a week of trying, the phone line rings once then hangs up and their message us section is equally as bad.”

Helpful Report

Posted 3 years ago

“These people are cons very naaasty I ordered a product which is not working I called Emailed no answer from them never buy anything from these thieves I will get the Police involved to get my money back never buy from them!!!”

Helpful Report

Posted 3 years ago

Software Repair World is rated 3.8 based on 307 reviews