SoulPad Ltd Reviews

Name: SoulPad Ltd
Address: Unit 7, Dolphin Business Park, Shadwell, Thetford
Rating: 4.87

4.9 Rating 279 Reviews

97 %

of reviewers recommend SoulPad Ltd

4.9

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01953688595

Email:

enquiries@soulpad.co.uk

Location:

Unit 7, Dolphin Business Park, Shadwell
Thetford
IP24 2RY

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SoulPad Ltd 5 star review on 22nd December 2021

Rojer Jack

SoulPad Ltd 5 star review on 18th July 2021

Rachel &

SoulPad Ltd 5 star review on 5th July 2021

Ryno Glen

SoulPad Ltd 5 star review on 24th June 2021

Melanie Hughes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super product, easy to use website and quick delivery. Great”

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Posted 6 years ago

Positive and to the point. A very efficient review. 10/10. Thanks!

Posted 6 years ago

“Super fast delivery, very happy with purchase .”

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Posted 6 years ago

Cheers, Suzanne!

Posted 6 years ago

“Wow! Super quick delivery - you must have known what I was going to order before I did!”

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Posted 6 years ago

Our delivery elves are super-speedy! Thanks for posting a review.

Posted 6 years ago

“Any time we've contacted the team at SoulPad they've gone above and beyond with the customer service - cannot rate them highly enough!”

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Posted 6 years ago

Thanks Leigh, we appreciate the feedback.

Posted 6 years ago

“Very happy with our soul pad lite 4000. Very good customer service. Highly recommended.”

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Posted 6 years ago

Thanks, Zoe!

Posted 6 years ago

“All very efficient.”

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Posted 6 years ago

Thank you!

Posted 6 years ago

“Great personal service, super friendly”

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Posted 6 years ago

Yay, thanks!

Posted 6 years ago

“I’m an existing customer so I’ve now had two bell tents and now the awning and never had any issues”

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Posted 6 years ago

Thank you very much for your trust and continued custom.

Posted 6 years ago

“Fast service.”

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Posted 6 years ago

“Rolls Royce of tents great quality family air loom👍👍👍👍👍”

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Posted 6 years ago

“When you email a query in the middle of a Sunday lunch conversation to a tent company you don't usually expect an immediate reply - but SoulPad did. It is this kind of service that sets the standard, patiently explaining options, costs and making valuable suggestions. The shipping - all the way to Italy - was just a few days. The tent made my children smile just to look at it - they don't want me to take it down - I don't either. I am so impressed in every way and I couldn't recommend SoulPad more.”

SoulPad Ltd 5 star review on 4th July 2018

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Posted 6 years ago

Thank you for such a great review and supplying a photo too. We're glad you had such a positive SoulPad experience and took the time to tell us about it. Happy days!

Posted 6 years ago

“Ordered a 4000-lite and tent arrived very promptly. There was a little problem with stitching coming away from the a-frame section of tent, however Soulpad were very quick to address this issue and offered a replacement which arrived a few days later. Very happy with the service.”

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Posted 6 years ago

We pride ourselves on our customer service and we're glad that we were able to step in before your issue became a burden. Thanks for your custom, Matthew!

Posted 6 years ago

“I absolutely love my SoulPad 4000-hybrid tent! Great service from Zoe and Isobel who were super helpful with answering any questions I had about the tent and it arrived within a couple of days or ordering. Quality is excellent. A few of us had a night in the rain in it and it stayed warm and dried really quickly in the sun the day after.”

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Posted 6 years ago

There's nothing quite like the sound of rain on canvas, especially when you're snug and dry. Enjoy your new SoulPad and thanks for your custom.

Posted 6 years ago

“From visiting the showroom in Norfolk to the tent arriving within 24 hours of ordering, the service was exceptional and friendly. We put the tent up for the first time today and everything was sooooo simple, the instructions made it easy but to be honest is wasn’t tricky at all. The tent is exceptional quality right down to the smallest detail. Thank you x”

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Posted 6 years ago

Thank you for your order. We're glad you like your new SoulPad, have fun!

Posted 6 years ago

“You had what I wanted, in stock and dispatched quickly”

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Posted 6 years ago

You told us what you wanted and we had it in stock. Why wait? Enjoy your SoulPad, Beverley and thanks for the review!

Posted 6 years ago

“Helpful sales team, delivered on time, Demi inner worked really well, daisy lights are good and the semi circular door mat kept things a little bit tidier!”

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Posted 6 years ago

Ah yes, a doormat can make all the difference. It's like a 'welcome home' for your SoulPad. Thanks, Matthew.

Posted 6 years ago

“A friend of ours has a SoulPad 6000-hybrid-G and he brought it to our place for a summer party last year. The kids loved it and so did we so we thought we would purchase one. We have had it up over the weekend and it has been fantastic. We lounged around all day Sunday with the sides folded up, bean bags and rugs. My son even did his homework in there without complaint! I would highly recommend buying one of these. Plenty of room and well made. Cheers guys!”

SoulPad Ltd 5 star review on 21st May 2018

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Posted 7 years ago

We're glad you're getting the maximum amount of use out of yours by using it in your garden and not only on campsites! SoulPad's are educational - that's why so many schools have them - and there's certainly *loads* of room in a SoulPad 6000-hybrid-G. Thanks for taking the time to review!

Posted 7 years ago

“Great service, especially from Zoe and Isobel at the sharp end - advising and adjusting my order. Excellent delivery clarity and looks good all wrapped up: was waiting until half time when my grand daughters come to help me put it up for the first time. Could then add a photo? Wanted one for years... Judith”

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Posted 7 years ago

Wonderful feedback Judith, thank you. Welcome to the SoulPad fold!

Posted 7 years ago

“We are absolutely delighted with our tent. Really easy to put up, incredibly spacious inside and has made camping fun! SoulPad have been very helpful and can't fault our purchase or the company. Thank you!!”

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Posted 7 years ago

Thanks Pippa & Simon, your comments have really pleased us. Thanks for your purchase and welcome to the SoulPad family!

Posted 7 years ago

“Great service. Ordered a 6m bell tent Thursday and it was delivered Friday.”

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Posted 7 years ago

Enjoy using your 6m SoulPad, Chris!

Posted 7 years ago

SoulPad Ltd is rated 4.9 based on 279 reviews